The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Beautiful zip line but not so easy to install. You should draw users' attention to safety with the need for a harness because installed several meters high I fell from 4 meters onto loose soil and still broke two bones in my pelvis.
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Bernard B.
Rating: 4 out of 5
following a purchase from 25/02/2021
Good product, three criticisms: 1) a clip was missing on one of the vertical bars 2) the assembly documentation did not include the assembly of the ladder which had to be done at the same time as the rest 3) the documentation could highlight the delicate points more, for example that the springs need to be installed in a certain order.
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Maik M.
Rating: 4 out of 5
following a purchase from 21/02/2021
Order delivered super fast. Item as described, fit perfectly. The print in the middle fades after some time. However, it does not affect the function.
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Tiffany H.
Rating: 4 out of 5
following a purchase from 24/02/2021
fast delivery despite the pandemic. good quality materials.
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Caroline D.
Rating: 4 out of 5
following a purchase from 20/02/2021
Very good.
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Jean Marie H.
Rating: 4 out of 5
following a purchase from 21/02/2021
very good
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Thibault L.
Rating: 4 out of 5
following a purchase from 23/02/2021
Product delivered in a few days, perfect. The product is easy to assemble and seems to be of good quality, even if the poles of the net have trouble staying upright. I'm looking at this product.
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Frédéric M.
Rating: 4 out of 5
following a purchase from 19/02/2021
Good product
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Catherine G.
Rating: 4 out of 5
following a purchase from 16/02/2021
Friendly reception on the phone. Perfect delivery. Trampoline without problems. Conforms to my expectations. A bit longer to assemble than expected. Perfect.
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Dominique G.
Rating: 4 out of 5
following a purchase from 21/02/2021
Sorry, but we haven't assembled this item yet. Our little girls unfortunately haven't been able to come to France yet. We will certainly assemble it at the end of May...
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Lorenzo L.
Rating: 4 out of 5
following a purchase from 21/02/2021
Good
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Claire L.
Rating: 4 out of 5
following a purchase from 21/02/2021
Fast delivery, effective customer service
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Mathieu G.
Rating: 4 out of 5
following a purchase from 15/02/2021
Good product, however some knitting defects...
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Martin R.
Rating: 4 out of 5
following a purchase from 18/02/2021
Good product, very sturdy. A bit difficult to assemble, sometimes a lot of strength or ingenuity is needed. Particularly difficult points: - attaching the safety net at the top of the poles - zipper very hard to close, the pull tab got deformed
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Stephanie M.
Rating: 4 out of 5
following a purchase from 07/02/2021
Item received on time, products a bit expensive compared to other brands but of good quality. However, the new net is less practical than the original one, the hooks underneath keep coming undone and the green band does not stay in place well. But overall it remains a very good product.
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Aurélia G.
Rating: 4 out of 5
following a purchase from 17/02/2021
Clean packages. Fast transport and no damage to the packages. Games secured. Seemed longer/more provided in the photos on the site. Missing a "magic tool" to facilitate the attachment of the zip line.
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Jean-baptiste P.
Rating: 4 out of 5
following a purchase from 15/02/2021
Perfect.
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Richard M.
Rating: 4 out of 5
following a purchase from 17/02/2021
No problem
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Gerard C.
Rating: 2 out of 5
following a purchase from 15/02/2021
No problem with the ordered products. Only downside 20 springs ordered 18 received. Complaint made by email, no response to date!
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Paco M.
Rating: 4 out of 5
following a purchase from 13/02/2021
Very good quality of the trampoline. Two small issues prevent me from giving the maximum rating. The straps of the anchoring kit are of poor quality (I broke one of the buckles while tightening the strap, so I doubt the effectiveness of the straps during strong winds) and the band that goes around the trampoline does not install correctly at the poles and prevents the installation of the ladder.
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Gerard B.
Rating: 4 out of 5
following a purchase from 27/12/2020
Good service.
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Laurent D.
Rating: 4 out of 5
following a purchase from 09/12/2020
Ball and basket hoop of mediocre quality
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Ronan D.
Rating: 4 out of 5
following a purchase from 11/02/2021
Colissimo lost the first package... The cover for trampoline 360 is of good quality. It fits very well on the 365 of ***
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Anne B.
Rating: 4 out of 5
following a purchase from 10/02/2021
Very good product, sturdy and the children are very happy. Fast delivery.
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Viviane M.
Rating: 4 out of 5
following a purchase from 04/02/2021
Well advised by a seller
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Verena Z.
Rating: 4 out of 5
following a purchase from 08/02/2021
Great slackline
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Beatrice L.
Rating: 4 out of 5
following a purchase from 06/12/2020
WHEN I CALLED YOUR SELLER I REALIZED I WAS MISTAKEN HE CORRECTED IT I RECEIVED ALL THE ITEMS WE ASSEMBLED OUR TRAMPOLINE IS LIKE NEW VERY SATISFIED
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Jean Louis G.
Rating: 4 out of 5
following a purchase from 25/01/2021
Net not very practical to use. For the other products in the order, they are of good quality.
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Jean-marie A.
Rating: 4 out of 5
following a purchase from 04/02/2021
Good material but missing an instruction manual for installing the jumping mat: very difficult to put on the last springs! It is only 4.27m in diameter instead of 4.30m?
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Patrick M.
Rating: 4 out of 5
following a purchase from 28/01/2021
Satisfactory service and product matching my expectations
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François H.
Rating: 4 out of 5
following a purchase from 01/02/2021
Very good material but I had difficulties obtaining it: nearly eight months of waiting
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Gerard B.
Rating: 4 out of 5
following a purchase from 30/01/2021
Satisfied overall
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Bruno P.
Rating: 4 out of 5
following a purchase from 31/01/2021
Good service and very good delivery person
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Raphaël C.
Rating: 4 out of 5
following a purchase from 31/01/2021
Fast and careful shipping BUT there was a problem with the order preparation. HOWEVER, the customer service was remarkable, efficient, and concerned about inconveniencing me as little as possible.
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Hervé M.
Rating: 4 out of 5
following a purchase from 29/01/2021
Very good
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Gilles B.
Rating: 4 out of 5
following a purchase from 26/01/2021
Very good
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Sebastien C.
Rating: 4 out of 5
following a purchase from 27/01/2021
Delivery tracking okay by SMS, packaging a bit light (a torn open bag)
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Catherine B.
Rating: 4 out of 5
following a purchase from 06/12/2020
Very good product, a bit expensive
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Cyril P.
Rating: 4 out of 5
following a purchase from 15/11/2020
Complete delivery and intact products. The trampoline is installed and we are starting to enjoy it with the nice weather...
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Franck M.
Rating: 1 out of 5
following a purchase from 25/10/2020
Order placed in October, shipped at the end of January. The tracking indicates 'returned to sender' without arriving at the parcel relay at the beginning of February. I called customer service at the beginning of February for an explanation... Beginning of March still nothing.... incomprehensible.
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Response from France Trampoline
Hello, thank you for your feedback. We are sorry to read this. Unfortunately, your package was lost by the carrier. The product is no longer in stock at this time, we offer to cancel your order and refund you in full. Please feel free to contact our customer service. Once again, we are sorry for the inconvenience. Best regards, the France Trampoline team.
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