The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Delivery time of more than a month not announced at the order!!!
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Response from France Trampoline
Hello, we are sorry that the delivery times did not satisfy you. However, as indicated when you placed your order, the product was being restocked at the time of your purchase, which explains these delays. We remain at your disposal for any questions, the France Trampoline team
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Véronique Et Xavier C.
Rating: 4 out of 5
following a purchase from 03/09/2018
Perfect on the phone, very complicated on the site.
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Coralie G.
Rating: 4 out of 5
following a purchase from 18/07/2018
Good product
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Paul L.
Rating: 4 out of 5
following a purchase from 03/09/2018
fast delivery, perfect
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Mercedes G.
Rating: 4 out of 5
following a purchase from 13/08/2018
Happy with the service and the treatment. But I had a problem with the straps of the protection band, 2 hooks broke, they are very thin, when placing it, I have mentioned several times for them to send me replacements since the band lifts and to date they have not sent me anything, my grandchildren are coming in October and they can get hurt. I bought it at the end of August. I trust you to send me 3 replacements otherwise I will instruct the bank not to pay the last receipt until I have those hooks in my possession. Sincerely ***
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Football U.
Rating: 4 out of 5
following a purchase from 01/09/2018
Good service
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Alicia N.
Rating: 4 out of 5
following a purchase from 04/09/2018
Jum'in very good, the transport SEUR INCOMPETENT, whenever I place an order and that transport agency comes we have problems.
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Maryline C.
Rating: 4 out of 5
following a purchase from 25/08/2018
Quality products. Problems with the assembly instructions with errors on the part numbers
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Gisele M.
Rating: 4 out of 5
following a purchase from 29/08/2018
everything ok happy
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Fabrice B.
Rating: 4 out of 5
following a purchase from 27/08/2018
Very good
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Fabrice J.
Rating: 4 out of 5
following a purchase from 24/08/2018
-
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Rachid A.
Rating: 4 out of 5
following a purchase from 20/08/2018
high quality trampoline; delivery as agreed without problem
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Hervé B.
Rating: 4 out of 5
following a purchase from 25/08/2018
The useless gift is not useful.
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Peggy R.
Rating: 4 out of 5
following a purchase from 23/08/2018
Good quality material
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Victor A.
Rating: 4 out of 5
following a purchase from 26/04/2018
Fast and economical
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Nicolas G.
Rating: 4 out of 5
following a purchase from 02/08/2018
good
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Christian W.
Rating: 4 out of 5
following a purchase from 16/08/2018
Good follow-up questions and quick answers, delivery within the specified time.
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Guy M.
Rating: 4 out of 5
following a purchase from 17/08/2018
The material is of good quality and the delivery is fast
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Christiane/thierry S.
Rating: 4 out of 5
following a purchase from 21/08/2018
PAYMENT OF SHIPPING COSTS FOR AN ORDER OF *** EUROS I FIND THIS EXAGGERATED... ONE FOR THE PURCHASE OF A NON-COMPLIANT CANOPY (FOLLOWING PHONE CALL) RETURN OF THIS AND THEN QUOTE FOR CUSTOM CANOPY TO SEE NO RETURN LABEL AT YOUR EXPENSE...
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Michel D.
Rating: 4 out of 5
following a purchase from 20/08/2018
satisfied with the service, thank you.
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Natacha A.
Rating: 4 out of 5
following a purchase from 17/08/2018
Product corresponding to our order only downside received an email telling me that the order was not complete while on the site the order was complete.
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Paulette P.
Rating: 4 out of 5
following a purchase from 16/08/2018
Good
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Christophe F.
Rating: 4 out of 5
following a purchase from 01/08/2018
I appreciated that the salespeople contacted me by phone after I placed my order online to verify the spare parts I had ordered. The only small downside is that the diameter of the delivered posts is not the same diameter as my old ones, which made their installation more complicated.
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Dominique G.
Rating: 4 out of 5
following a purchase from 13/08/2018
Efficient and caring
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Paolo P.
Rating: 4 out of 5
following a purchase from 03/06/2018
Very good
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Quentin J.
Rating: 1 out of 5
following a purchase from 30/07/2018
The trampoline net received was not the one we ordered and we had to pay for the return of this net at our own expense in order to receive the correct one, which is unacceptable!
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. As with all our customers ordering a spare part for their trampoline on our site, we tried to contact you twice before shipping the net you ordered, to ensure it would fit your structure. We left you a message in this regard, then an email, both of which went unanswered. Your order was therefore shipped with the jumping net you had chosen, but since it ultimately did not fit your trampoline, the return was indeed at your expense for the replacement of the net. We hope, despite these delivery inconveniences, that this new net will bring you complete satisfaction! We remain at your disposal, the France Trampoline team
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M L.
Rating: 4 out of 5
following a purchase from 10/08/2018
The product perfectly matches what we wanted
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Romaric R.
Rating: 4 out of 5
following a purchase from 07/08/2018
Quality trampoline that meets our expectations. Once assembled, the feeling of solidity and robustness is there. Time and use will confirm or not this very positive a priori. Easy assembly but the quality of the instructions could be improved regarding the attachment of the hooks of the protective band for the springs. Note that the video available online was made with different generations of attachment for this protective band
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Lionel G.
Rating: 4 out of 5
following a purchase from 03/08/2018
short delay for receiving the order, impeccable telephone information service, sending a wrong item quickly corrected with customer service, I recommend this site
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Sabrina G.
Rating: 4 out of 5
following a purchase from 07/08/2018
good service and good responsiveness
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Philippe W.
Rating: 4 out of 5
following a purchase from 08/08/2018
good service
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Silvia O.
Rating: 4 out of 5
following a purchase from 05/08/2018
Good product and very efficient shipping service
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Nathalie B.
Rating: 4 out of 5
following a purchase from 25/07/2018
Meh, At the time of my order, the basketball hoop offered as a gift did not get validated. I had an online advisor just after who told me she would add it to the delivery pallet, but that was not done. It's a bit meh.
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Guénia B.
Rating: 4 out of 5
following a purchase from 30/07/2018
Fast delivery and good product. The delivery by the carrier was tedious, I do not recommend DPD. Then the product is okay, except that for a 80 spring jump mat ordered, the one we received has 81 rings!! this is not very disturbing in itself, but it creates a wrinkled area at that spot. Not very aesthetic. I order from France trampoline to be sure of the quality, but I see that low-cost is present everywhere. Too bad
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Aline L.
Rating: 4 out of 5
following a purchase from 06/08/2018
Very good product
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Pauline F.
Rating: 4 out of 5
following a purchase from 04/08/2018
Very good product but difficult to assemble
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Olivier R.
Rating: 4 out of 5
following a purchase from 29/07/2018
Correct packaging and easy assembly provided there are 2 adults. Sturdy material, good safety. Be sure to have a protective cover in case of discontinuity of use (leaf accumulation).
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Yaen P.
Rating: 4 out of 5
following a purchase from 06/08/2018
package received in good condition simple and correct packaging
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David B.
Rating: 4 out of 5
following a purchase from 31/07/2018
DELIVERED QUICKLY, and very good quality
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Brigitte A.
Rating: 4 out of 5
following a purchase from 04/08/2018
Good
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