France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
The trampoline was delivered quickly; we managed to assemble it easily, the explanations being very clear. The net wasn't even set up when our little girl of 3 and a half was jumping on it. For now, we are satisfied with our purchase; the material seems serious... to be seen over time....
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Perraut S.
Rating: 4 out of 5
following a purchase from 11/07/2018
After the order was placed, we were delivered very quickly. Delivery time shorter than expected.
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Ludovic S.
Rating: 4 out of 5
following a purchase from 11/07/2018
Very good, very good item, fast delivery.
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Pierre M.
Rating: 4 out of 5
following a purchase from 11/07/2018
Transport a bit expensive.
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Emmanuelle M.
Rating: 4 out of 5
following a purchase from 11/07/2018
Top delivery. Well explained assembly. Quality material. Happy children. In short, the best.
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Ramona A.
Rating: 4 out of 5
following a purchase from 09/07/2018
Improve the telephone service (it is very difficult to make an inquiry by phone) it is always busy. The transport company (Seur) is very deficient, the goods are delivered late or even delivered to the wrong destination.
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Philippe T.
Rating: 4 out of 5
following a purchase from 29/06/2018
Order conforms to the order. Good product.
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Gregory H.
Rating: 4 out of 5
following a purchase from 06/07/2018
Fast and serious delivery
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Aude B.
Rating: 4 out of 5
following a purchase from 08/07/2018
Happy
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Andre C.
Rating: 4 out of 5
following a purchase from 06/07/2018
Very good
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Maud R.
Rating: 4 out of 5
following a purchase from 24/06/2018
Very good service.
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Fabrice C.
Rating: 4 out of 5
following a purchase from 04/07/2018
Very good product and delivered quickly by France trampoline. Just the delivery service is a bit limited...: does not show up at the right address and sends you a message saying that if you are not there when the delivery person returns, you will be charged *** for the delivery... luckily I ran into the delivery person further up the street...
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Stéphane D.
Rating: 4 out of 5
following a purchase from 09/07/2018
Good product, good timing, and good delivery but lacks an explanation for filling with sand
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Frederic F.
Rating: 4 out of 5
following a purchase from 05/07/2018
We took an Initio 430 trampoline, apart from a small logistics hiccup (which was very well managed, by the way), the material is rather correct, no particular problem for assembly (instructions are quite clear), however, you need two people to assemble the safety net. In short, no issues, good purchase, children delighted of course.
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Guénia B.
Rating: 4 out of 5
following a purchase from 04/07/2018
Nothing to complain about, good products and good service.
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Fernando O.
Rating: 4 out of 5
following a purchase from 03/07/2018
The delivery was very good, the quality of the mat was also good, but the only thing is that the assembly instructions should be better, it is quite complicated to assemble it, especially without knowing well where each piece goes. Thank you.
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Stéphane L.
Rating: 4 out of 5
following a purchase from 04/07/2018
Satisfied
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Olivier S.
Rating: 4 out of 5
following a purchase from 26/06/2018
Very good quality of service
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Aurélie G.
Rating: 4 out of 5
following a purchase from 04/07/2018
Very good telephone service to guide us on the choice and after-sales service for some information on assembly; very good quality product. However, I do not recommend the paid option for delivery in 24/48h: for an order placed on Wednesday evening, we went to pick up the product ourselves at the carrier's warehouse the following Tuesday, for fear of waiting at least another 24h (it may not seem like much, but for a birthday gift, it's a bit annoying).
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Florent S.
Rating: 4 out of 5
following a purchase from 04/07/2018
good
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Lindsay V.
Rating: 4 out of 5
following a purchase from 30/06/2018
Fast delivery. Product arrived in good condition.
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Laurence W.
Rating: 4 out of 5
following a purchase from 18/06/2018
Very well informed by customer service. A bit of a wait as the product was not available right away. Product met my expectations.
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Yannick L.
Rating: 4 out of 5
following a purchase from 24/06/2018
Very good
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Alberto S.
Rating: 4 out of 5
following a purchase from 26/06/2018
The telephone support was very satisfactory and comprehensive. The delivery times were respected and the goods arrived in perfect condition. The assembly manual was very sparse, but still sufficient. The assembled product meets expectations.
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Boris R.
Rating: 4 out of 5
following a purchase from 01/07/2018
Products conform to the description. Delivery quite fast.
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Cornelia R.
Rating: 4 out of 5
following a purchase from 21/06/2018
Very good. The boys had fun.
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Carabeuf H.
Rating: 4 out of 5
following a purchase from 11/06/2018
A bit of a long wait because the product was out of stock
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Christine T.
Rating: 4 out of 5
following a purchase from 19/06/2018
Perfect! Well received the bundle of samples presented on your site. But I had requested (in the small comment box) an additional sample (if possible) of the smallest net (mesh 6.5x7mm) existing on your site and my client is interested in that mesh. No response on this subject in your letter accompanying the package!?
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Response from France Trampoline
Hello, The smallest mesh offered on our site is indeed the 13x13mm, included in the sample of nets that was sent to you. Unfortunately, we do not offer a net in 6.5x7mm. We remain at your disposal for any questions, The France Trampoline team
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Laurent M.
Rating: 4 out of 5
following a purchase from 28/06/2018
Delivery on time, impeccable. Good quality trampoline I am very satisfied. Only small downside, the assembly manual lacks details such as the exact position to put the protective net and for example it is not indicated that you need to put 2 fixings per pole for the protective net. There are also no markers to know which spring to attach to which hook. With some logic, you can still manage.
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Maryline M.
Rating: 4 out of 5
following a purchase from 27/06/2018
Good product
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Jeremie P.
Rating: 4 out of 5
following a purchase from 28/06/2018
Perfect product corresponding to our order Good quality, just missing an additional tensioner, allowing to put one on each side to stretch it properly
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Cedric V.
Rating: 4 out of 5
following a purchase from 27/06/2018
Product conforms to my expectations....not easy to adjust in height despite the fairly explanatory manual. ...the children are having a great time and that's the main thing!
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Christophe M.
Rating: 4 out of 5
following a purchase from 23/06/2018
Good product. The assembly instructions could be improved.
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Frédéric G.
Rating: 4 out of 5
following a purchase from 26/06/2018
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Muriel K.
Rating: 4 out of 5
following a purchase from 24/06/2018
Very fast order tracking and reception. I recommend.
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Pivot-pajot C.
Rating: 4 out of 5
following a purchase from 25/06/2018
very good quality, it makes a difference
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Blandine C.
Rating: 2 out of 5
following a purchase from 09/06/2018
The problem is the delivery! We received the trampoline on June 21, we are on July 13 and the children cannot use the trampoline because there were missing parts in the delivery, damaged package.... so we are still waiting for the missing parts.
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Response from France Trampoline
Hello, and thank you for taking the time to leave a comment despite your disappointment regarding the delivery of your trampoline. Unfortunately, some packages can indeed be opened or damaged during transport, regardless of our will. However, we confirm that the missing parts have been resent, and we hope that the moments spent on your trampoline will make you forget the delivery issues! We remain at your disposal, the France Trampoline team.
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Pierre C.
Rating: 4 out of 5
following a purchase from 19/06/2018
The only downside is that the delivery was made unexpectedly without notifying us. We were at home so everything went well.
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Alain D.
Rating: 4 out of 5
following a purchase from 21/06/2018
France Trampoline is a regular supplier for me. After a trampoline, I bought a zip line. For both, complete satisfaction with the design of the equipment and the quality of service and contact.
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Ludivine R.
Rating: 4 out of 5
following a purchase from 21/06/2018
Fast service.
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