France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
The delivered product is completely satisfactory. It replaces an old trampoline mat, several attachments of which had given way, and many were weakened. The order was facilitated by all the useful indications to avoid any dimension errors. It is unnecessary to call us to make this verification... But it's a pity that the delivery to a Relay Point did not work at the time of the order: a computer problem to solve, which would have allowed to reduce shipping costs (which can make a difference)... Now, our Marsupilami is delighted: the gain in elasticity of the new mat allows him to jump even higher.
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Monica V.
Rating: 4 out of 5
following a purchase from 11/06/2018
Perfect
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Gaetane U.
Rating: 4 out of 5
following a purchase from 06/06/2018
good responsiveness and good customer service
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Christophe G.
Rating: 4 out of 5
following a purchase from 28/05/2018
perfect for the clarity of the site, information and telephone reception, a downside for the delivery in 3 times, and a carrier unclear about delivery times: too wide slots and not respected, regards
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Yohan B.
Rating: 4 out of 5
following a purchase from 20/06/2018
Nothing to report. Very good quality
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Gérard L.
Rating: 4 out of 5
following a purchase from 15/06/2018
I didn't find the right product at first, resulting in an order error
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Francoise L.
Rating: 4 out of 5
following a purchase from 19/06/2018
no contact from the delivery person who arrived unexpectedly
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Bruno G.
Rating: 4 out of 5
following a purchase from 16/06/2018
Good quality. Just missing an installation manual.
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Patrice D.
Rating: 4 out of 5
following a purchase from 18/06/2018
Quality product. Easily installed
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 18/06/2018
Everything is perfect, except that it is not mentioned that the service provider in charge of the delivery refuses to touch the pallet. As a consequence, it was impossible to help my wife unpack the contents of the pallet. Had to slide it into the garage of the co-owner. It should be clearly indicated that the provider can only drop a 130-kilo pallet in a place accessible to a pallet truck.
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Magali M.
Rating: 4 out of 5
following a purchase from 18/06/2018
Not much to say 😊 Efficient delivery and within the indicated deadlines. We chose a relatively large trampoline (4m30) but the assembly was quite quick. One foam element was slightly damaged in the box but it did not compromise the assembly of the part.
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Christine K.
Rating: 4 out of 5
following a purchase from 16/06/2018
very fast delivery
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Adolf L.
Rating: 4 out of 5
following a purchase from 29/06/2018
Completely satisfied with the trampoline itself. Only with the shipping company not. First, delivered half an hour late (12:30 instead of between 8 and 12), not friendly at all, pallet damaged, one box pressed in on the side... But fortunately, the trampoline was not damaged!!!
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Palange P.
Rating: 4 out of 5
following a purchase from 08/06/2018
Very happy with the service and the material received
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Arnaud D.
Rating: 4 out of 5
following a purchase from 14/06/2018
Good product. Spare parts reference difficult to find.
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Françoise T.
Rating: 4 out of 5
following a purchase from 13/06/2018
Good quality of the trampoline, good phone assistance. Inaccuracy regarding product information and payment methods: I discovered the promotion and the possibility of installment payment by myself.
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Jean G.
Rating: 4 out of 5
following a purchase from 11/06/2018
no delivery forecast
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André T.
Rating: 4 out of 5
following a purchase from 01/06/2018
The after-sales service is efficient!
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Nolwenn C.
Rating: 4 out of 5
following a purchase from 06/06/2018
very efficient advisor by phone
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Stephan R.
Rating: 4 out of 5
following a purchase from 12/06/2018
Good advice and delivery on time
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Philippe L.
Rating: 4 out of 5
following a purchase from 13/06/2018
Good product
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Annie M.
Rating: 4 out of 5
following a purchase from 08/06/2018
Very quick response after contact by email.
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Laurent C.
Rating: 4 out of 5
following a purchase from 11/06/2018
good solid product and easy to assemble. meets my expectations for two children aged 12 and 9.
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Annie D.
Rating: 4 out of 5
following a purchase from 11/06/2018
****
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Caroline B.
Rating: 4 out of 5
following a purchase from 30/05/2018
Very good quality for this trampoline. Easy assembly. The only small downside is that the opening is a bit awkward how it is made and that the small ladder to climb is not included in the price. But otherwise, top.
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Reybaud J.
Rating: 4 out of 5
following a purchase from 06/06/2018
Perfect, including the little phone call to check if it was the right reference I was ordering.
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Fabrice R.
Rating: 4 out of 5
following a purchase from 05/05/2018
Disappointment regarding the delivery time.
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Mathilde L.
Rating: 4 out of 5
following a purchase from 26/05/2018
Appreciate for the clarity and ease of use of the site. Diversity and quality of trampolines. Speed of dispatch but delivery methods a bit restrictive and complicated when working (deliveries from Monday to Friday, during the day).
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Maurice M.
Rating: 4 out of 5
following a purchase from 04/06/2018
very satisfactory product; a plus, the brake; a weakness, difficult handling of the tensioner which seems a bit weak.
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Gregory L.
Rating: 4 out of 5
following a purchase from 06/06/2018
The person was available, attentive, and competent.
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Jean-claude A.
Rating: 4 out of 5
following a purchase from 06/06/2018
My order was delivered quite quickly and I am very satisfied. Thank you
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Nicolas H.
Rating: 4 out of 5
following a purchase from 25/04/2018
Delivery on a pallet in one go, everything was very well packaged
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Peltier E.
Rating: 4 out of 5
following a purchase from 05/06/2018
The product meets our expectations, impeccable delivery. I recommend France Trampoline without any problem.
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Stephanie D.
Rating: 4 out of 5
following a purchase from 03/06/2018
The trampoline is great, well made, and overall of very good quality; I can definitely recommend the trampoline! Unfortunately, there were difficulties with the shipping company, so the delivery took a week longer than announced. Contact with the shipping company was difficult. I would like to highlight the contact with Trampolin Technik. The employees were very eager to help as well and as quickly as possible. I would order there again, but take into account that the delivery might take a bit longer.
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Sebastien C.
Rating: 4 out of 5
following a purchase from 06/06/2018
Very good
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Andreas S.
Rating: 4 out of 5
following a purchase from 04/06/2018
The shipping is announced with precise timing and occurs punctually, announced by phone call. The assembly of the rectangular mat is complicated by the fact that the double side beams have holes that do not match. You need to swap the pieces that make up the sides several times to find the combination that aligns the holes for the screws, otherwise, you risk stripping them. Numbering the tubes to indicate their pairing would be useful. Instructions for use just sufficient. It works great, much more powerful than those round toy ones.
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Michel R.
Rating: 4 out of 5
following a purchase from 05/06/2018
Very good service, fast delivery, attentive team (There was a missing item that was sent immediately and received in 3 days) The assembly is indeed tedious but the result is worth it and now we have to organize turns between the 3 children...
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Laurence C.
Rating: 4 out of 5
following a purchase from 30/05/2018
Very good. I just thought I would receive the basketball hoop with...
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Response from France Trampoline
Hello, thank you for taking the time to leave a comment! Indeed, you should have received the basketball hoop as a gift: we will send it to you as soon as possible, you should receive it in a few days. Please excuse us for this oversight. Have great matches! The France Trampoline team
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Alfredo A.
Rating: 4 out of 5
following a purchase from 04/06/2018
ALL GOOD, AND DELIVERY MADE ON TIME.
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Marc L.
Rating: 4 out of 5
following a purchase from 03/06/2018
Product as described
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