Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2 and 4 stars

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J
Jean-Charles R.
Rating: 4 out of 5
following a purchase from 04/04/2018
Ok
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Jean-Yves H.
Rating: 4 out of 5
following a purchase from 01/04/2018
Good service
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Francois P.
Rating: 4 out of 5
following a purchase from 01/04/2018
Good evening Perfect service product corresponds to the request Delivery by relay point is longer than by carriers Best regards
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Angela R.
Rating: 4 out of 5
following a purchase from 11/04/2018
Delivery received on time. The trampoline edge cover is of very good quality and absolutely recommended. One point deduction, as it was not mentioned anywhere that the rubber tensioners for the attachment are not included in the delivery.
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Mélanie D.
Rating: 4 out of 5
following a purchase from 30/03/2018
Trampoline structure very difficult to assemble but very happy with the final result.
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Christophe S.
Rating: 4 out of 5
following a purchase from 03/12/2017
2 elements of the trampoline did not fit together. Fortunately, customer service was reactive and sent 2 replacement parts that fitted very well.
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Laurent G.
Rating: 4 out of 5
following a purchase from 24/03/2018
Reactive, good advice and available by phone.
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Francis G.
Rating: 4 out of 5
following a purchase from 21/03/2018
Item conforms to my expectations. Jumping mat adaptable to my trampoline. Only regret when changing the jumping mat is that the springs also need to be replaced.
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Metayer D.
Rating: 4 out of 5
following a purchase from 27/03/2018
The fiber strands are thinner than the original ones and surprised not to find the elastic, normal?
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Francois M.
Rating: 4 out of 5
following a purchase from 26/03/2018
Very good quality of the material but the assembly instructions and delivery could be improved. Moreover, the website does not highlight the outer dimensions of the trampolines.
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Gemma R.
Rating: 4 out of 5
following a purchase from 24/03/2018
the purchased product fits perfectly to our trampoline even though it is not of the same brand
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Sébastien K.
Rating: 4 out of 5
following a purchase from 26/03/2018
Be careful, the bars are often difficult to slide in. A drill and a hammer are mandatory.
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Pierre B.
Rating: 4 out of 5
following a purchase from 24/03/2018
Arrived as expected, no particular issues. Assembly is not obvious with the instructions.
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Eric O.
Rating: 4 out of 5
following a purchase from 20/03/2018
For the material and deadlines, no worries. For home delivery, the daily time frame during the week is a bit limited
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Monique S.
Rating: 4 out of 5
following a purchase from 18/03/2018
Good products and efficient service
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Nicolas C.
Rating: 4 out of 5
following a purchase from 15/03/2018
the order was quick, but the delivery was a bit long.
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Nicolas F.
Rating: 4 out of 5
following a purchase from 18/03/2018
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Annick G.
Rating: 4 out of 5
following a purchase from 14/03/2018
Nothing to report
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Patrick F.
Rating: 4 out of 5
following a purchase from 11/03/2018
Order processed and delivered on time. The material corresponds perfectly to the order. I had to contact a representative at F. Trampoline for information and he was available and efficient. I am very satisfied with the service. I had already ordered a spare part for my trampoline and was satisfied, which is why I recommended on the site again this time.
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Audrey L.
Rating: 4 out of 5
following a purchase from 11/03/2018
It's a good product, however the assembly is a real puzzle... the assembly guide needs to be revised and detailed more, especially for the starting assembly instructions.
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Jean-Francois P.
Rating: 4 out of 5
following a purchase from 09/03/2018
The assembly is not as easy as announced, it requires a certain strength for assembling the T-junction pieces...........for the rest it's perfect!
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Suzanne B.
Rating: 4 out of 5
following a purchase from 07/03/2018
trampoline accessories ordered. good material.
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Gilles P.
Rating: 4 out of 5
following a purchase from 06/03/2018
very good
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Delphine P.
Rating: 4 out of 5
following a purchase from 23/02/2018
Received on time net easy to install. Looks a bit big. Lacks clips underneath for support but it should be fine.
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Betty E.
Rating: 4 out of 5
following a purchase from 02/03/2018
Fast service
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Lucie L.
Rating: 4 out of 5
following a purchase from 21/02/2018
Easy and fairly quick assembly. Quality of materials. Super happy with my purchase. My daughter is delighted!
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Nicole R.
Rating: 4 out of 5
following a purchase from 03/03/2018
Very good product Easy assembly Fixing kit not very convincing to see over time Very fast shipping. Transport and reception ok
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Thomas R.
Rating: 4 out of 5
following a purchase from 03/03/2018
Fast delivery Assembly a bit long but simple Trampoline that seems to be of very good quality, to see over time..
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Jacques I.
Rating: 4 out of 5
following a purchase from 22/02/2018
kindness of the correspondent facilitated order placement
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Marsan M.
Rating: 4 out of 5
following a purchase from 27/02/2018
Very good
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Stephane M.
Rating: 4 out of 5
following a purchase from 21/12/2017
Very good advice and impeccable service
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Christine B.
Rating: 4 out of 5
following a purchase from 23/02/2018
Good service: fast delivery, delivery tracking
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Antonio R.
Rating: 4 out of 5
following a purchase from 23/02/2018
I am satisfied, quick response and quick delivery of the order. The order matches what was requested. Regards,
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Sylvain C.
Rating: 4 out of 5
following a purchase from 18/01/2018
Very good
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Pierre C.
Rating: 4 out of 5
following a purchase from 20/02/2018
Good
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Julien R.
Rating: 4 out of 5
following a purchase from 21/02/2018
Very good thank you
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Guillaume L.
Rating: 4 out of 5
following a purchase from 20/02/2018
Professional, attentive and impeccable customer service
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Ludwig T.
Rating: 4 out of 5
following a purchase from 19/02/2018
fast. efficient. very high quality product. better quality than the one originally purchased.
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Gabriel M.
Rating: 4 out of 5
following a purchase from 13/02/2018
good quality product
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Gwen L.
Rating: 4 out of 5
following a purchase from 18/02/2018
A problem with order preparation but the product is great!
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