Customer reviews of France Trampoline

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Patrick D.

Rating: 4 out of 5

Published on 14/04/2015 à 08h13 following a purchase from 17/02/2015

Information regarding the order is satisfactory. Quality of the material is good.

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Pascal L.

Rating: 4 out of 5

Published on 13/04/2015 à 21h39 following a purchase from 29/12/2014

the delivery was in accordance with what we ordered. all items are properly packaged. The result obtained is totally satisfactory compared to our expectations of the product. We highly recommend France trampoline

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Stefano G.

Rating: 4 out of 5

Published on 13/04/2015 à 20h23 following a purchase from 29/12/2014

Fast and reliable service. The material seems to be of decent quality, but some approximations in certain finishes make assembly sometimes laborious.

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Laurent P.

Rating: 4 out of 5

Published on 13/04/2015 à 18h20 following a purchase from 26/01/2015

fast

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Nicolas D.

Rating: 4 out of 5

Published on 13/04/2015 à 18h16 following a purchase from 02/02/2015

Efficient phone support, the staff understood my need and responded to it

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Gilles D.

Rating: 4 out of 5

Published on 12/04/2015 à 20h51 following a purchase from 01/02/2015

Ordered products in line with my expectations. I still had to call to reactivate the order which had not been prepared. Good telephone reception and good responsiveness.

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Emmanuelle G.

Rating: 4 out of 5

Published on 12/04/2015 à 16h19 following a purchase from 08/02/2015

Very good responsiveness from customer service. Order shipped on time, too bad the carrier did not follow up ...

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Julien G.

Rating: 4 out of 5

Published on 12/04/2015 à 10h33 following a purchase from 08/02/2015

Good material, easy to assemble.

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Prunelle B.

Rating: 4 out of 5

Published on 12/04/2015 à 08h58 following a purchase from 01/02/2015

Fast delivery Very good quality trampoline

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Edith L.

Rating: 4 out of 5

Published on 11/04/2015 à 17h39 following a purchase from 14/02/2015

very good quality material, fast shipping but high price negative point: the carrier does not call before delivering despite sending a mobile number which causes some inconveniences for delivery!

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Jean Marc F.

Rating: 4 out of 5

Published on 10/04/2015 à 12h36 following a purchase from 06/02/2015

-

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Tanguy D.

Rating: 4 out of 5

Published on 09/04/2015 à 21h21 following a purchase from 19/02/2015

Good

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Jacques M.

Rating: 4 out of 5

Published on 08/04/2015 à 19h30 following a purchase from 18/02/2015

Nothing to report

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Sebastien C.

Rating: 4 out of 5

Published on 08/04/2015 à 13h23 following a purchase from 18/02/2015

Quality material and compliant with the order

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Jean-philippe P.

Rating: 4 out of 5

Published on 07/04/2015 à 21h20 following a purchase from 17/02/2015

Good delivery service - Good easy assembly instructions - Product seems to be of good quality (to be judged over time)

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Fabien D.

Rating: 4 out of 5

Published on 07/04/2015 à 18h52 following a purchase from 10/02/2015

Very fast delivery. The trampoline and its equipment seem to be of good quality. The price is not negligible but I hope I have bought my peace of mind in terms of reliability (to be seen in use).

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Martine E.

Rating: 4 out of 5

Published on 07/04/2015 à 17h43 following a purchase from 06/01/2015

delivery respect well respected very good quality products

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Étienne B.

Rating: 4 out of 5

Published on 07/04/2015 à 13h14 following a purchase from 10/02/2015

very good delivery we just missed the green tape to put on the protection posts of the net and the straps that go on the feet. If you can send them back to us, thank you

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Response from France Trampoline Published on 12/02/2015

Hello, we tried to contact you directly on your mobile to follow up on the missing parts. We remain at your disposal to send them to you. The France Trampoline team.

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Baptiste C.

Rating: 4 out of 5

Published on 07/04/2015 à 11h34 following a purchase from 13/01/2015

Speed, delivery within the announced deadlines, good quality products. However: - the anchoring kit seems a bit light and not necessarily suitable for different types of ground - the protective cover allows water to accumulate on the trampoline (lacks a central rise to drain water outside) and the incorporation of ventilation grids lets water through

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Response from France Trampoline Published on 14/01/2015

Hello, Thank you for your comment. Regarding the protective cover, it is normal that there are drains on the cover so that water flows through the cover and the jumping mat as you mentioned in your comment. Do not block the drains present on the cover, otherwise the water will not be able to flow out. We remain at your service. The France Trampoline team.

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Pascal B.

Rating: 4 out of 5

Published on 07/04/2015 à 10h53 following a purchase from 30/12/2014

Overall satisfactory service. Pleasant and competent telephone reception. Good quality material, some additional explanations in the assembly instructions would not be too much (especially on the assembly of the net support circle)

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Kathy F.

Rating: 4 out of 5

Published on 06/04/2015 à 20h36 following a purchase from 26/01/2015

very good service, fast delivery, the only thing is that the protective foam should be packaged in a box and not plastic because it was damaged in several places..... fortunately the protective foam was fine.

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Response from France Trampoline Published on 30/01/2015

Hello, in such cases, do not hesitate to mention reservations on the delivery note you sign with the delivery person. It is important to take a few minutes to check your package. If no reservation is made at the time of delivery, you also have no recourse. Damages are considered to have occurred after receipt. The France Trampoline team.

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Laurent C.

Rating: 4 out of 5

Published on 06/04/2015 à 09h57 following a purchase from 09/02/2015

Good

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Marc P.

Rating: 4 out of 5

Published on 05/04/2015 à 13h50 following a purchase from 01/03/2015

-The quality of the trampoline seems very good, to be seen in use but it looks promising :) -The commercial contact is available and efficient, -but be careful not to forget the additional accessories :) (twice ^^ :) ) the anchoring kit arrived after the storm of these days, fortunately I had taken precautions :) -providing a tracking number for accessories would be a plus -the clips to fix the net are a bit fragile in summary, great advantages to choosing a specialist, easily reachable without intermediaries who ensures and reassures for after-sales service and quality :)

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Stéphanie C.

Rating: 4 out of 5

Published on 05/04/2015 à 08h49 following a purchase from 22/02/2015

Very good telephone reception and understanding of the information regarding delivery.

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Sophie P.

Rating: 4 out of 5

Published on 03/04/2015 à 21h51 following a purchase from 23/01/2015

Very good quality trampoline, fast delivery, small downside the fixings, even if they are offered, are not very reliable, had to reinforce them

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Guillaume T.

Rating: 4 out of 5

Published on 03/04/2015 à 18h22 following a purchase from 16/01/2015

Clear website. Easy search

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Michel P.

Rating: 4 out of 5

Published on 02/04/2015 à 08h37 following a purchase from 01/01/2015

Good product, but the assembly guide deserves a score of 3 out of 10. This applies to both the trampoline and the accessories.

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Ferdinand D.

Rating: 4 out of 5

Published on 01/04/2015 à 17h16 following a purchase from 24/12/2014

Order conforms to my request and is fast

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Marie F.

Rating: 4 out of 5

Published on 01/04/2015 à 15h26 following a purchase from 24/12/2014

Flawless transaction, fast and careful shipping

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Lucie C.

Rating: 4 out of 5

Published on 01/04/2015 à 12h44 following a purchase from 31/12/2014

serious site delivery on time trampoline of excellent quality children delighted

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Bruno B.

Rating: 4 out of 5

Published on 01/04/2015 à 08h21 following a purchase from 21/01/2015

I was quickly contacted by someone to validate and verify my order to ensure there were no issues. Speed in processing the request and in delivery. Part completely in accordance with what I ordered.

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Christophe C.

Rating: 4 out of 5

Published on 31/03/2015 à 08h17 following a purchase from 20/01/2015

Delivery a bit long (this was a frequently made complaint on websites; but I am partly at fault), but rigorous follow-up. Material of very good quality, good assembly instructions. I will be able to test the customer service: a hook is missing to attach the net

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Stefano H.

Rating: 4 out of 5

Published on 30/03/2015 à 12h41 following a purchase from 22/12/2014

This whole affair was very well managed and the delivery was very fast.

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Samuel B.

Rating: 4 out of 5

Published on 30/03/2015 à 12h16 following a purchase from 16/02/2015

good delay respected for delivery

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Mélanie G.

Rating: 4 out of 5

Published on 29/03/2015 à 21h59 following a purchase from 01/02/2015

Honestly super, the delivery, the product itself, it's great! Just one problem with the ladder, we never managed to assemble it, even with two people!! The plan is poor and even once understood, we never managed to do it. Without that, I would have given 5 stars.

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Aveline B.

Rating: 4 out of 5

Published on 29/03/2015 à 19h21 following a purchase from 21/12/2014

OK Reception OK

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Patrick L.

Rating: 4 out of 5

Published on 29/03/2015 à 14h52 following a purchase from 15/02/2015

The site is clear, and the shipments are reliable

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Moussalam K.

Rating: 4 out of 5

Published on 29/03/2015 à 14h15 following a purchase from 01/02/2015

satisfied with the product (trampoline) which meets expectations. The assembly instructions are insufficient and lead to errors, To be corrected.

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Response from France Trampoline Published on 01/02/2015

Hello, We have taken your message into account. Could you please detail the points where you encountered difficulties during the assembly of the trampoline? Sincerely, The France Trampoline team.

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Mickael Et Estelle T.

Rating: 4 out of 5

Published on 26/03/2015 à 17h16 following a purchase from 19/02/2015

Very good product

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Papa D.

Rating: 4 out of 5

Published on 26/03/2015 à 12h55 following a purchase from 22/01/2015

solid

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