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G
Rating: 5 out of 5
Everything is wonderful! Top service
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
We found parts to repair a trampoline purchased 5 years ago that was damaged due to a gust of wind. This avoids throwing it away and buying a new one! The only downside is that the reference proposed by default by the site was not accurate, but I was still able to order the correct part!
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J
Rating: 5 out of 5
Delivery in 48 hours! No bad surprises upon unpacking. The material seems to be of very good quality. The slackline given for my granddaughter's 9th birthday was tested by the whole family and also by the group of friends invited on the birthday day. It promises good moments again when the weather is better.
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M
Rating: 5 out of 5
The product is of very good quality and the service is very pleasant.
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N
Rating: 5 out of 5
Very efficient, quick and careful shipping, the zip line was a big hit with a 4-year-old and an 8-year-old.
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H
Rating: 5 out of 5
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J
Rating: 5 out of 5
Speed and products conform to expectations.
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J
Rating: 5 out of 5
As for the delivery, the provider was perfect. As for the product (zip line and slack line set + Ninja course), it is the Christmas gift for my grandchildren, so not yet installed.
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L
Rating: 5 out of 5
Delivery was compliant and fast.
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E
Rating: 5 out of 5
Products conform to the description. The zip line and slackline were a hit for my daughter's birthday. Very good quality products. Let's see how they hold up now.
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P
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Meets my expectations, fast delivery.
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R
Rating: 5 out of 5
Very good service, quality is there.
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C
Rating: 5 out of 5
Very good service. Fast delivery overall.
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A
Rating: 5 out of 5
The site is well done, the trampoline is of very good quality, delivery is fast.
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G
Rating: 5 out of 5
Everything is great
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V
Rating: 5 out of 5
Good communication from customer service. Very high-quality products. The price is very reasonable considering all the services provided.
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G
Rating: 5 out of 5
No issues
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J
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Very good: fast delivery, clear assembly guide, very good quality materials.
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E
Rating: 5 out of 5
Glad to be able to find spare parts for our trampoline over the years and thus keep it in good condition.
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H
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Everything is perfect.
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W
Rating: 5 out of 5
Quick services
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P
Rating: 5 out of 5
Website easily accessible and usable. Service provided quickly.
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G
Rating: 5 out of 5
Customer service reachable, available, and competent. Delivery time respected. Product conforms to the description and my expectations.
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D
Rating: 5 out of 5
Hello, very good quality
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M
Rating: 5 out of 5
The product (slack line and guerilla slack line) has good quality and was easy to set up. We could not use the tree protection provided because our trees have too wide trunks. But that wasn't a big problem, as we made a custom tree protector from an old felt carpet. The product was also delivered on time. Price-performance fits well in my opinion! We now have a great play device in the garden, happily used by children.
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R
Rating: 5 out of 5
Punctuality and quality
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O
Rating: 5 out of 5
Anchoring kit OK, my Apollo 500 trampoline didn't move during a night of strong wind (120km/h a few kilometers from my home). I had also folded the net to limit wind resistance, everything held well. Order shipped quickly. No issues.
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A
Rating: 5 out of 5
Excellent service. Always good phone contacts
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A
Rating: 5 out of 5
Excellent service. Always good phone contacts
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D
Rating: 5 out of 5
Everything arrived perfect
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C
Rating: 5 out of 5
Simple and direct without fuss
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R
Rating: 5 out of 5
Very well passed
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H
Rating: 5 out of 5
The consultation was great, the service was also. The delivery was very punctual and everything fit. Price-performance is okay.
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D
Rating: 5 out of 5
Super quality trampoline. Top customer service, very responsive!
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C
Rating: 5 out of 5
Good quality tracking, impeccable delivery.
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C
Rating: 5 out of 5
Everything is okay
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S
Rating: 1 out of 5
Hello, thank you for your feedback. After checking the emails and unless we made a mistake, we did not receive any photos. Please feel free to resend them to [email protected], with a WeTransfer link if they are too large. We will get back to you as soon as possible to find a solution. Best regards, the France Trampoline team
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Response from France Trampoline
The delivery was not done correctly by the delivery service provider. This required the resending of a tarpaulin that had been lost because the delivery service provider had dismantled the pallet.