Customer reviews of France Trampoline

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Sophie K.

Rating: 5 out of 5

Published on 29/09/2021 à 14h16 following a purchase from 16/08/2021

Product of very good quality. After-sales service attentive.

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Marie L.

Rating: 5 out of 5

Published on 29/09/2021 à 09h37 following a purchase from 19/08/2021

Speed and efficiency

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Rachel L.

Rating: 5 out of 5

Published on 29/09/2021 à 08h10 following a purchase from 18/08/2021

Very satisfactory service. Handling the replacement of our prematurely worn trampoline net.

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Grégory S.

Rating: 5 out of 5

Published on 28/09/2021 à 17h31 following a purchase from 17/08/2021

Fast delivery and very good material

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Karina S.

Rating: 5 out of 5

Published on 28/09/2021 à 15h13 following a purchase from 17/08/2021

Service great, fast delivery. Top

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Régis M.

Rating: 2 out of 5

Published on 28/09/2021 à 11h37 following a purchase from 18/06/2021

I am rather disappointed overall with the material itself. I took FRANCE TRAMPOLINE "one of the most expensive" hoping for a certain quality and ease of assembly. Difficult assembly of the base tubes and poorly designed, I can't imagine their disassembly. Plastic hook for the cover around the trampoline very fragile and fixed in a dubious place (springs), three already broken. I've had it for a short time. Unfortunately, I do not recommend it. Best regards.

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Response from France Trampoline Published on 21/06/2021

Hello, thank you for your feedback. We are sincerely sorry regarding this experience which does not reflect the quality of service we are used to providing and we apologize for these circumstances. Please do not hesitate to contact our customer service by email or phone with photos of the assembly. We will send you new hooks under warranty as soon as possible. Best regards, the France Trampoline team

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Irène D.

Rating: 5 out of 5

Published on 28/09/2021 à 10h54 following a purchase from 18/08/2021

Very fast shipping. Advice and answers to my questions that helped me a lot.

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Antoine D.

Rating: 5 out of 5

Published on 28/09/2021 à 10h47 following a purchase from 18/08/2021

Purchase without problems. Good description on the site.

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Cinzia C.

Rating: 5 out of 5

Published on 28/09/2021 à 08h15 following a purchase from 16/08/2021

I ordered a trampoline along with some springs because my old one was broken. On the site, I found all the information to take the right measurements and understand if it could fit my structure. Before proceeding with the order, I asked for some advice from customer service, which promptly replied. I am very satisfied with my new trampoline that arrived on time, was quickly assembled, and has made my family happy to jump on it again :)

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Beatrice I.

Rating: 5 out of 5

Published on 27/09/2021 à 16h40 following a purchase from 16/08/2021

Very satisfied with the speed of delivery and the product. Just would have liked the assembly manual. In any case, the explosion to install it.

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Dorothea S.

Rating: 5 out of 5

Published on 27/09/2021 à 14h10 following a purchase from 15/08/2021

My nephew (10) is very satisfied and has already mastered cool stunts. He has handled it very well. The board seems very large when unpacked, but it is just the right size for the trampoline and my nephew.

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Michel J.

Rating: 5 out of 5

Published on 27/09/2021 à 11h35 following a purchase from 15/08/2021

Top

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Joel L.

Rating: 5 out of 5

Published on 27/09/2021 à 11h29 following a purchase from 14/08/2021

*****

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Laetitia M.

Rating: 5 out of 5

Published on 26/09/2021 à 16h50 following a purchase from 17/08/2021

excellent product, quality. fast delivery.

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Karine D.

Rating: 5 out of 5

Published on 26/09/2021 à 15h21 following a purchase from 05/07/2021

Replacement part in customer service. Sent without issue and received without issue, on the agreed day. Nothing to say.

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Patricia P.

Rating: 5 out of 5

Published on 26/09/2021 à 08h12 following a purchase from 26/07/2021

Good advice over the phone and by email, clear explanations on the site, deadlines met as announced, an efficient delivery service, only the assembly instructions could still be improved... happy and reassured children and adults in front of the quality of the material.

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Alain L.

Rating: 5 out of 5

Published on 25/09/2021 à 20h31 following a purchase from 15/08/2021

2 products ordered (zip line and stackline), complete satisfaction for both, very fast delivery

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Pierrette F.

Rating: 5 out of 5

Published on 25/09/2021 à 19h23 following a purchase from 14/08/2021

Products completely meet my expectations. No issues.

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Jimmy F.

Rating: 5 out of 5

Published on 25/09/2021 à 18h27 following a purchase from 16/08/2021

Very good customer service

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Aurelia D.

Rating: 5 out of 5

Published on 25/09/2021 à 10h13 following a purchase from 15/08/2021

Very happy with my purchase

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Florian R.

Rating: 5 out of 5

Published on 24/09/2021 à 17h27 following a purchase from 31/07/2021

Perfect!! Everything was perfect from A to Z.

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Claude D.

Rating: 5 out of 5

Published on 24/09/2021 à 16h14 following a purchase from 29/07/2021

Very good, as usual. I have known you for a long time. I have always had excellent contact and quality service.

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Isabelle C.

Rating: 5 out of 5

Published on 22/09/2021 à 18h51 following a purchase from 31/07/2021

Perfect... As usual, the service is perfect. Both for ordering and for delivery... I highly recommend

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Jean-marc L.

Rating: 5 out of 5

Published on 21/09/2021 à 20h38 following a purchase from 09/08/2021

Good. Clear manual but assembly a bit long to do with somewhat muscular arms…

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Denis L.

Rating: 5 out of 5

Published on 21/09/2021 à 16h55 following a purchase from 09/08/2021

Replacement of the protection due to damage caused by hail and the ladder. The parts are available several years after purchase, that's why I chose France Trampoline. Package sent in the week following the order.

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José B.

Rating: 5 out of 5

Published on 21/09/2021 à 16h41 following a purchase from 10/08/2021

correct information, fast attention and service, ***

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Thierry L.

Rating: 5 out of 5

Published on 21/09/2021 à 14h21 following a purchase from 12/08/2021

Material conforms to my request, well informed about the delivery date, and of good quality where spare parts can be found if needed.

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Eric V.

Rating: 5 out of 5

Published on 21/09/2021 à 12h33 following a purchase from 10/08/2021

Very good

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Laure K.

Rating: 5 out of 5

Published on 21/09/2021 à 12h23 following a purchase from 13/07/2021

Very good quality trampoline, nothing to complain about. Very satisfied!

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Delphine B.

Rating: 5 out of 5

Published on 21/09/2021 à 11h14 following a purchase from 02/05/2021

No difficulty

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Mustapha B.

Rating: 2 out of 5

Published on 21/09/2021 à 10h47 following a purchase from 11/07/2021

Bought with a release date of July 26. But ultimately delivered a month later. It could not be used this summer. Misled by the date displayed at the time of purchase..

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Response from France Trampoline Published on 15/07/2021

Hello, thank you for your comment. When you placed your order on 11/07, the restocking date of the trampoline was 30/08, as indicated on the product sheet. On 12/07, the restock was advanced to 30/06. The product was finally shipped on 06/08 and delivered on 12/08. Your children were able to enjoy the trampoline during the month of August. We apologize for the slightly long preparation time and assure you that we do our best for our customers to receive their orders as quickly as possible. Best regards, the France Trampoline team

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Maryline P.

Rating: 5 out of 5

Published on 21/09/2021 à 09h10 following a purchase from 02/08/2021

Excellent quality, bucket mat and springs perfect! My children are really happy to be able to jump on this trampoline

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Catherine C.

Rating: 5 out of 5

Published on 21/09/2021 à 08h50 following a purchase from 09/08/2021

Clear presentation. Good product found

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Jean-paul D.

Rating: 5 out of 5

Published on 20/09/2021 à 21h52 following a purchase from 03/08/2021

Delivery before the scheduled date, package without problems

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Pierre R.

Rating: 5 out of 5

Published on 20/09/2021 à 21h13 following a purchase from 07/08/2021

Perfect

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Marie-laure V.

Rating: 5 out of 5

Published on 20/09/2021 à 19h32 following a purchase from 02/08/2021

Good but assembly time longer than announced

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Barbara F.

Rating: 5 out of 5

Published on 20/09/2021 à 17h42 following a purchase from 11/08/2021

Order received on time and in line with my expectations

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Damien R.

Rating: 5 out of 5

Published on 20/09/2021 à 11h16 following a purchase from 31/07/2021

Very good quality trampoline, I recommend without hesitation.

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Odette D.

Rating: 5 out of 5

Published on 19/09/2021 à 21h37 following a purchase from 14/06/2021

Service 👌 site to recommend

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Sandrine L.

Rating: 5 out of 5

Published on 19/09/2021 à 18h36 following a purchase from 10/08/2021

Very good

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