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T
Rating: 5 out of 5
Great quality, just as we imagined and fast delivery
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2 and 5 stars
Reset filtersE
Rating: 5 out of 5
Good quality, fast shipping.
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L
Rating: 5 out of 5
Delivery time very good, the quality at France trampoline is always on point
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Response from France Trampoline
Thank you for your loyalty and trust! We are delighted that the quality of our products and the speed of delivery continue to meet your expectations. The France Trampoline team
G
Rating: 5 out of 5
my trampoline is like new
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T
Rating: 5 out of 5
Fast delivery. Good material and understandable assembly instructions. The children have a lot of fun with it.
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Response from France Trampoline
Thank you very much for your positive feedback! We are very pleased that the delivery was quick and the assembly instructions were understandable. It is especially nice to hear that the children are having so much fun with the net. We wish you continued enjoyment with it!
The team at France Trampoline
The team at France Trampoline
L
Rating: 5 out of 5
The company is very serious.
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S
Rating: 5 out of 5
The goods are flawless, but the delivery service is a disaster, wrong address, it took me a week to finally pick it up from a company, they informed me by phone that it was delivered to you.
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Response from France Trampoline
Thank you very much for your feedback and for highlighting the quality of our product. We are sorry to hear that there were issues with the delivery and that this caused you inconvenience. Although the shipping is handled by an external transport company, we take your feedback very seriously and will pass it on to improve the service.
The France Trampoline team
The France Trampoline team
R
Rating: 5 out of 5
Products conform. Fast delivery and no problems. Thank you
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R
Rating: 5 out of 5
Quick order, an email to check my order and follow up. Very good support.
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Response from France Trampoline
Thank you for your positive feedback! We place great importance on order tracking to ensure that each customer receives a product perfectly suited to their needs. The France Trampoline team
G
Rating: 5 out of 5
Very good, fast delivery and good quality product. To see over time.
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Response from France Trampoline
Thank you for your trust! Our products are designed to last over time and we remain at your disposal if you have any questions. The France Trampoline team
G
Rating: 5 out of 5
Easy order, home delivery in a few days.
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D
Rating: 2 out of 5
Very disappointed with your trampoline: First order I receive a set with net without arches, following a net problem under warranty you send me a non-compliant net that requires arches so I am forced to buy arches, 3rd order I receive a net without arches I end up with arches paid at my expense due to your mistake. I think I will not return to France Trampoline for the acquisition of various products. Too bad.
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Response from France Trampoline
Hello,
We are sorry for this misunderstanding. Indeed, the arches are not included with the textile net alone and must be ordered separately. This information is also indicated on the product sheet.
Best regards,
We are sorry for this misunderstanding. Indeed, the arches are not included with the textile net alone and must be ordered separately. This information is also indicated on the product sheet.
Best regards,
T
Rating: 5 out of 5
Top trampoline with spare parts available.
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H
Rating: 5 out of 5
Parts and delivery impeccable.
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N
Rating: 5 out of 5
An order error, 1 product was missing. Picking error. Product returned immediately following non-compliance protocol. No issues.
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P
Rating: 5 out of 5
The jumping mat corresponds exactly to the requested dimensions, and arrived as expected
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Response from France Trampoline
Thank you for your feedback! We are delighted that the canvas perfectly matches the desired dimensions and that the delivery went as planned.
The France Trampoline team
The France Trampoline team
V
Rating: 5 out of 5
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A
Rating: 5 out of 5
Super!! The kids love it!
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P
Rating: 5 out of 5
The assembly instructions for the protective cushion are not suitable for assembly on an existing trampoline: it needs to explain how to proceed given the presence of the safety net
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D
Rating: 5 out of 5
Serious company, this is my second order, always satisfied, a team that responds to you and the quality is there, I highly recommend.
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Response from France Trampoline
Thank you Damien for your loyalty and your recommendation! We are happy to assist you again and to see that our quality and service meet your expectations. The France Trampoline team
C
Rating: 5 out of 5
This is the second one I buy on the France Trampoline site. Always as satisfied, fast shipping, top customer service and super quality trampoline!
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Response from France Trampoline
Thank you Caroline for your loyalty! We are delighted to know that you are still so satisfied with the quality of our trampolines and our customer service. The France Trampoline team
C
Rating: 5 out of 5
Nothing to report, everything is compliant
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M
Rating: 5 out of 5
Delivery ok and on time, product compliant even if not easy to install.
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V
Rating: 5 out of 5
Advised by phone, very satisfied with the exchange and the products received very quickly.
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Response from France Trampoline
Thank you for your comment! We are happy to have been able to assist you by phone and that the products received meet your expectations.
The France Trampoline team
The France Trampoline team
C
Rating: 5 out of 5
Superb quality and service.
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L
Rating: 5 out of 5
Fast shipping.
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X
Rating: 5 out of 5
Reactive and reliable.
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D
Rating: 5 out of 5
Very well advised. Serious company.
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T
Rating: 5 out of 5
Very good kit but surprisingly one nut was missing on a cable clamp, for which I could not find an equivalent in hardware due to different machining, so I had to buy another cable clamp.
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K
Rating: 5 out of 5
Satisfied with the package
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P
Rating: 5 out of 5
Superb perfect.
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A
Rating: 5 out of 5
Very fast delivery, very nice and professional delivery person. Thank you for this efficient service!
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Response from France Trampoline
Hello Aurélie,
Thank you very much for your positive feedback and your rating of 5/5. Your satisfaction is our priority!
See you soon on France Trampoline!
The France Trampoline team
Thank you very much for your positive feedback and your rating of 5/5. Your satisfaction is our priority!
See you soon on France Trampoline!
The France Trampoline team
T
Rating: 5 out of 5
Perfect, super quality.
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F
Rating: 5 out of 5
All the materials inspire confidence and robustness, I recommend watching the assembly video before receiving the trampoline. The children love it, I recommend!
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Response from France Trampoline
Hello Frédéric,
Thank you very much for your exceptional review and your recommendation! We are delighted that the quality of our materials and the satisfaction of your children have convinced you. We hope you fully enjoy your trampoline!
The France Trampoline team
Thank you very much for your exceptional review and your recommendation! We are delighted that the quality of our materials and the satisfaction of your children have convinced you. We hope you fully enjoy your trampoline!
The France Trampoline team
M
Rating: 5 out of 5
Fast delivery
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D
Rating: 5 out of 5
Top. Fast shipping and quality material.
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M
Rating: 5 out of 5
Staff is attentive and gives good advice
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E
Rating: 5 out of 5
perfect
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O
Rating: 5 out of 5
Good
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P
Rating: 5 out of 5
In accordance with my order
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