Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2 and 5 stars

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Julien T.

Published on 24/08/2021 à 17h48 following a purchase from 22/04/2021

Perfect as always

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Pauline D.

Published on 24/08/2021 à 13h39 following a purchase from 05/04/2021

No issues.

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Alain L.

Published on 24/08/2021 à 10h19 following a purchase from 09/07/2021

the spring protector cushion ordered replaces the same defective one on a KANGUI trampoline that their customer service does not cover

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Marie-Laure P.

Published on 23/08/2021 à 20h59 following a purchase from 11/07/2021

Happy with our purchase. We bought the trampoline several years ago. It is used almost daily and we needed to change the mat. That is done. Thank you for allowing us to have spare parts long after the purchase.

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Katy B.

Published on 23/08/2021 à 19h50 following a purchase from 05/07/2021

Very good

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Annie G.

Published on 23/08/2021 à 17h20 following a purchase from 10/07/2021

Delivery on time and product in line with my expectations

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Anne-Claire D.

Published on 23/08/2021 à 17h12 following a purchase from 06/07/2021

Very satisfied with my purchase.

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Françoise R.

Published on 23/08/2021 à 12h27 following a purchase from 11/07/2021

Completely satisfied

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Dorothée J.

Published on 22/08/2021 à 21h34 following a purchase from 05/07/2021

Very efficient reception

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Manfred H.

Published on 22/08/2021 à 19h54 following a purchase from 10/07/2021

*****

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Clare M.

Published on 22/08/2021 à 18h56 following a purchase from 10/07/2021

Super easy to order and very fast

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Monique B.

Published on 22/08/2021 à 15h33 following a purchase from 10/07/2021

Excellent

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Joëlle Y.

Published on 22/08/2021 à 15h32 following a purchase from 11/07/2021

Very good

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Tim R.

Published on 22/08/2021 à 11h46 following a purchase from 12/07/2021

Top

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Laurence C.

Published on 21/08/2021 à 17h40 following a purchase from 01/07/2021

nothing to report

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Lorraine H.

Published on 21/08/2021 à 17h32 following a purchase from 11/07/2021

Very good quality product

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Isabelle E.

Published on 21/08/2021 à 12h37 following a purchase from 12/07/2021

Products conform, good quality, correct packaging for delivery, delivery times respected

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Sabrina S.

Published on 20/08/2021 à 13h50 following a purchase from 23/03/2021

*****

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François W.

Published on 20/08/2021 à 08h13 following a purchase from 05/07/2021

Fast delivery, top products my son doesn't leave the trampoline, he was demanding about the quality (gym) and is fully satisfied. Assembly is quite simple. Thank you

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Michel C.

Published on 19/08/2021 à 20h55 following a purchase from 13/06/2021

👍 the ordered items really meet our expectations.

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Ania H.

Published on 19/08/2021 à 13h22 following a purchase from 06/07/2021

Very experienced, honest, attentive

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Bron C.

Published on 18/08/2021 à 18h12 following a purchase from 07/07/2021

Good quality corresponds to the order

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Lydie S.

Published on 18/08/2021 à 16h50 following a purchase from 07/07/2021

Perfect

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Denis L.

Published on 18/08/2021 à 15h52 following a purchase from 03/07/2021

Very good quality of the zip line and accessories. Fast shipping

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Jean Jacques P.

Published on 18/08/2021 à 11h48 following a purchase from 01/04/2021

Delivery time was long but we were warned. Otherwise, good phone contact

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Francoise B.

Published on 18/08/2021 à 10h44 following a purchase from 08/07/2021

Fast and accurate

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François C.

Published on 18/08/2021 à 09h35 following a purchase from 06/07/2021

Product conforms to my request. Delivery within the announced deadlines.

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Gregory G.

Published on 17/08/2021 à 20h45 following a purchase from 04/07/2021

excellent product, my son totally approves.

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Jean-Michel R.

Published on 17/08/2021 à 19h42 following a purchase from 05/07/2021

Perfect.

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Adrien F.

Published on 17/08/2021 à 18h38 following a purchase from 06/07/2021

Very well packaged pallet, good quality material I am completely satisfied, thank you!

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Olivier D.

Published on 17/08/2021 à 17h27 following a purchase from 06/07/2021

Top product. Delivery was perfect. Assembly took a bit long but was easy (with my tools, as the ones provided are really cheap). Plan for time especially to adjust the vertical safety net.

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Myriam B.

Published on 17/08/2021 à 16h19 following a purchase from 06/07/2021

Product delivered quickly, very good quality, the children are delighted

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Laure M.

Published on 17/08/2021 à 14h12 following a purchase from 02/07/2021

Good phone contact with an offer of help for assembly if needed (it wasn't needed, the trampoline was easily assembled by 3 pre-teens). Very good quality, my son is delighted

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Sylvie G.

Published on 17/08/2021 à 10h51 following a purchase from 27/06/2021

Easy order, quick reception, product corresponding well to the presentation

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David P.

Published on 16/08/2021 à 20h48 following a purchase from 28/06/2021

Impeccable, nothing to complain about the material. Small remark on the transport: the pallet was more like a crate than a real pallet, borderline dangerous.

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Gwen B.

Published on 16/08/2021 à 20h34 following a purchase from 15/04/2021

The net received does not correspond to the old one which was only 2 years old: zipper instead of a double Velcro closure with 3 hooks much more practical with a larger and safer opening; moreover, our trampoline is black and red and the closure of the new net is green and white which detracts from the aesthetics of the whole while this was a criterion in the choice of our trampoline of which we are otherwise very satisfied. As for the delivery time (three months), it is not attributable to France Trampoline but it has accentuated our disappointment.

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Response from France Trampoline Published on 17/04/2021

Hello, thank you for your comment. We have indeed changed the design of our nets and opted for a zipper for reasons of practicality and quality. Unfortunately, we no longer produce the old opening. Regarding the delivery time of the package, we always have a lot of requests before the start of the season and there may be a bit of delay in restocking. We apologize for these circumstances and do our best to ensure our customers receive their products as quickly as possible. Best regards, the France Trampoline team

Carole G.

Published on 16/08/2021 à 20h11 following a purchase from 04/07/2021

Very good site and super product

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Thorsten U.

Published on 16/08/2021 à 13h26 following a purchase from 03/07/2021

There is no return label for exchanges. The shipping costs were only refunded upon request.

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Response from France Trampoline Published on 07/07/2021

Dear customer, thank you for your comment. We are sorry to hear that we could not meet your expectations. Our customer service is always available for any comments ([email protected]) and does its best to improve your experience with Trampolin Technik. Best regards, Your Trampolin-Technik Team

Dominique B.

Published on 16/08/2021 à 12h19 following a purchase from 04/05/2021

I am very satisfied

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Martine D.

Published on 15/08/2021 à 21h23 following a purchase from 03/07/2021

Fast delivery time, quality in line with the description. We are satisfied with our order.

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