Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2 and 5 stars

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J
Jérôme T.
Rating: 5 out of 5
following a purchase from 04/05/2020
Great
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Bastian R.
Rating: 5 out of 5
following a purchase from 02/08/2020
The order was processed very quickly and the material is really very good. Although not very cheap, it is made to last! Our kids have a lot of fun with the cable car.
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Celine B.
Rating: 5 out of 5
following a purchase from 01/08/2020
Very satisfied with my order. The product is of very good quality. Fast delivery. I recommend this site.
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Maria Z.
Rating: 5 out of 5
following a purchase from 01/08/2020
Fast delivery, good product
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Margareth W.
Rating: 5 out of 5
following a purchase from 28/07/2020
Fast and efficient delivery, products conforming to everything we have ordered on this site which I recommend.
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Christophe R.
Rating: 5 out of 5
following a purchase from 04/08/2020
The springs suit me perfectly. Fast arrival and without issues. Careful packaging.
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Karine M.
Rating: 1 out of 5
following a purchase from 06/06/2020
We have not received our order!
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Response from France Trampoline
Hello and thank you for your feedback, your order was indeed shipped at the end of July and then delivered to a relay point, you should have been contacted via email by them as well as by our team. Held for 15 days or more at this relay point and without any complaint from you, the package was automatically returned to our warehouse. We are at your disposal at [email protected] to know if you still wish to receive this order. We apologize for the inconvenience caused, the France Trampoline team.
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Charlotte L.
Rating: 5 out of 5
following a purchase from 31/07/2020
Very good quality of listening from the people I spoke to online.
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Isabelle R.
Rating: 5 out of 5
following a purchase from 26/07/2020
No issues
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Élodie V.
Rating: 5 out of 5
following a purchase from 03/08/2020
Order met my expectations, delivered on time.
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Nadine M.
Rating: 5 out of 5
following a purchase from 03/08/2020
Fast delivery and met my expectations.
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Brigitte B.
Rating: 5 out of 5
following a purchase from 31/07/2020
excellent product, conforms to the presentation on the FRANCE TRAMPOLINE site
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Henri C.
Rating: 5 out of 5
following a purchase from 28/07/2020
Very good product
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Martine V.
Rating: 5 out of 5
following a purchase from 19/05/2020
very good
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Laurette P.
Rating: 1 out of 5
following a purchase from 13/06/2020
I had specified at the time of purchase that it was my son's birthday gift 3 weeks later (end of June). As a result, the zip line arrived at the end of August without any message to keep me informed! I let you imagine my son's disappointment.....
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. We indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we did our best to regularly update these delays on our site. We are sorry that you were affected by these delays and that we could not individually contact all our customers. We would like to apologize and hope that your son can enjoy his zip line in these beautiful days. The France Trampoline team.
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Olivier P.
Rating: 5 out of 5
following a purchase from 22/07/2020
All good, no issues.
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Maud S.
Rating: 2 out of 5
following a purchase from 03/05/2020
During the COVID crisis, I understand that the delays were extended; however, the payment was processed immediately, about two months before delivery. This business practice is ***
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Response from France Trampoline
Hello, thank you for your comment. Indeed, during this crisis, we experienced supply delays and extended delivery times. We did our best to regularly update these delays on our site. We sincerely apologize for the inconveniences caused. Best regards, the France Trampoline team.
M
Mathieu L.
Rating: 5 out of 5
following a purchase from 26/07/2020
Fast delivery and quality zip line, no issues.
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Thais G.
Rating: 5 out of 5
following a purchase from 26/07/2020
Everything was great, I ordered the protective foam for the bars of the trampoline and they turned out very well, I am very happy!
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Didier G.
Rating: 5 out of 5
following a purchase from 26/07/2020
Satisfactory item. To see if it lasts over time. Perfect delivery.
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Bernhard S.
Rating: 5 out of 5
following a purchase from 28/03/2020
Price/performance: Top goods were delivered well packaged, assembly was easy based on detailed instructions, products seem to be of high quality. Our children have a lot of fun with it. The only downside: delivery time Unfortunately, the delivery was delayed due to the COVID situation.
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Anne Sophie S.
Rating: 5 out of 5
following a purchase from 19/05/2020
Very good follow-up of the order
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Jocelyne N.
Rating: 5 out of 5
following a purchase from 27/07/2020
Very good quality of the zip line. The children and adults love it. The delivery was very fast and without problems.
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Michel D.
Rating: 5 out of 5
following a purchase from 28/07/2020
very good
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Darwin M.
Rating: 5 out of 5
following a purchase from 11/05/2020
Perfect, fast despite the confinement issues we all had.
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Hans-ulrich L.
Rating: 5 out of 5
following a purchase from 21/07/2020
*** Everything went super well
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Arne B.
Rating: 5 out of 5
following a purchase from 27/07/2020
Very timely delivery. Good product. I can highly recommend this provider.
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Patrick G.
Rating: 5 out of 5
following a purchase from 08/05/2020
I recommend this site for purchasing a trampoline.
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Marie-christine V.
Rating: 5 out of 5
following a purchase from 02/06/2020
The delivery was a bit long, probably due to COVID-19
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Benoît M.
Rating: 1 out of 5
following a purchase from 24/05/2020
The delivery time was very bad and no gesture / apology from the team.
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Response from France Trampoline
Hello and thanks for your feedback. Unfortunately, during this health crisis, we suffered from supplies delay, we would like to sincerely apologize that you had to also suffer from this. We did our best to inform customers about new delivery times as soon as possible. Again, sorry for the inconvenience. France Trampoline team.
F
Frédéric B.
Rating: 5 out of 5
following a purchase from 26/06/2020
nothing to report
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Patrick L.
Rating: 5 out of 5
following a purchase from 21/07/2020
Very fast delivery
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Franz B.
Rating: 5 out of 5
following a purchase from 20/07/2020
Everything went well and the quality is right
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Durant C.
Rating: 5 out of 5
following a purchase from 28/04/2020
listening service, quality product and responsive after-sales service.
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Laëtitia D.
Rating: 5 out of 5
following a purchase from 24/07/2020
Fast order and delivery. Very good quality products
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Olivier R.
Rating: 1 out of 5
following a purchase from 04/06/2020
I called twice to change the delivery date because I was not present that day, I was assured twice that I would be called back I am still waiting!
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Response from France Trampoline
Hello, Thank you for your comment. Once your package has left our warehouse to be handed over to the carrier, we unfortunately no longer have control over the scheduled delivery date. The carrier should have called you to agree on a date with you, we invite you to contact them if you wish to change it. On our side, we remain at your disposal at [email protected] for any further questions. The France Trampoline team
S
Soline M.
Rating: 5 out of 5
following a purchase from 11/05/2020
Very good quality trampoline, easy to assemble. Delivery time a bit long but we knew this at the time of ordering, COVID probably didn't help...
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Emilie G.
Rating: 5 out of 5
following a purchase from 28/07/2020
Fast and careful delivery
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Pierre B.
Rating: 5 out of 5
following a purchase from 26/02/2020
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Isabel R.
Rating: 5 out of 5
following a purchase from 29/04/2020
Very good quality. delivery ok
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