Customer reviews of France Trampoline

9,4 /10

Based on 22 174 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2 and 5 stars

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Emeline S.

Published on 17/08/2020 à 18h18 following a purchase from 03/07/2020

Very good quality jumping mat.

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Cyril G.

Published on 17/08/2020 à 16h32 following a purchase from 28/06/2020

I recommend. Fast delivery, super quality.

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Ludovic F.

Published on 17/08/2020 à 16h21 following a purchase from 22/04/2020

Listening and very good advice.

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Hilda D.

Published on 17/08/2020 à 14h46 following a purchase from 22/06/2020

I sent an email for advice, and we received a very quick response. Very good material, which lasts, I recommend.

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Gilles P.

Published on 17/08/2020 à 12h51 following a purchase from 05/05/2020

Very disappointed with the net that raises the mat.

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Response from France Trampoline Published on 06/05/2020

Hello, We are sincerely sorry to learn of your dissatisfaction. Please know that we take your comment into consideration to make a technical improvement to the product. Best regards, The France Trampoline Team.

Jean-Marc R.

Published on 17/08/2020 à 10h55 following a purchase from 06/07/2020

Very good provider, the order arrived on time and the product corresponds well to what was presented. I recommend this high-quality site.

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Anne D.

Published on 17/08/2020 à 09h20 following a purchase from 01/07/2020

Very good product. Very attractive site.

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Ana T.

Published on 17/08/2020 à 08h29 following a purchase from 21/05/2020

Good service

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Octave S.

Published on 17/08/2020 à 08h11 following a purchase from 01/07/2020

I am satisfied with this one-time order. If I had to modify the mat again, I would call France Trampoline.

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Gaelle C.

Published on 16/08/2020 à 19h49 following a purchase from 02/05/2020

Very good phone contact, person in customer service

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Emmanuel C.

Published on 16/08/2020 à 18h52 following a purchase from 03/07/2020

Deadline respected, quick and clear response to my questions by email.

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Morgane L.

Published on 16/08/2020 à 18h50 following a purchase from 28/06/2020

Quality and fast services

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Seynabou T.

Published on 16/08/2020 à 17h57 following a purchase from 01/04/2020

Good product. Quality trampoline. Satisfied with customer service.

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Elodie A.

Published on 16/08/2020 à 16h50 following a purchase from 01/06/2020

French design and service, I was very well advised on the phone and the site is well made, you can easily find the trampoline that meets your needs. No unpleasant surprises, it meets our expectations and we spend all our time on it!

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Sebastiano C.

Published on 16/08/2020 à 16h20 following a purchase from 05/05/2020

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Maury P.

Published on 16/08/2020 à 13h32 following a purchase from 26/04/2020

After several months of waiting, I received an incomplete package (a goal cage with only the net and no metal frame!!!)

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Response from France Trampoline Published on 27/04/2020

Hello, We sincerely apologize for the inconveniences encountered. We have opened a claim with our carrier. The sales team took your request into account the same day and immediately processed the refund for the product. Best regards, The France Trampoline Team

Celine M.

Published on 15/08/2020 à 13h25 following a purchase from 26/05/2020

Despite the circumstances, very good service and product

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Loïc T.

Published on 15/08/2020 à 08h29 following a purchase from 26/05/2020

***

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François D.

Published on 14/08/2020 à 17h33 following a purchase from 24/05/2020

Very good quality merchandise, very long delivery times

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Christian K.

Published on 14/08/2020 à 08h48 following a purchase from 29/05/2020

Everything is great

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Ubtissem S.

Published on 13/08/2020 à 20h55 following a purchase from 17/04/2020

A trampoline that is really of very good quality. The delivery was quite fast and within the indicated time. An original trampoline shape with enough space to have fun. I recommend France Trampoline, they are very good advice, thank you.

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Herve B.

Published on 13/08/2020 à 19h52 following a purchase from 03/05/2020

Beautiful trampoline, sturdy.

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Katharine D.

Published on 13/08/2020 à 17h23 following a purchase from 03/04/2020

The service at France Trampoline has been excellent. They are polite, have good knowledge of shipping to other countries. They respond quickly to emails and on the phone. The products are good quality and have been delivered on time.

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Christophe G.

Published on 13/08/2020 à 17h22 following a purchase from 26/04/2020

Order placed during the lockdown. Delivery respected. Top product quality. Thank you.

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Sylvie R.

Published on 13/08/2020 à 16h22 following a purchase from 01/06/2020

Order of springs for our trampoline purchased 5 years ago... and we are still very happy with it. Aside from a small wait related to stock, nothing to report on this order. We really recommend the quality and seriousness of France Trampoline.

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Florent B.

Published on 13/08/2020 à 14h47 following a purchase from 17/06/2020

Fast respect for deadlines and as always great material quality.

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Miriam S.

Published on 13/08/2020 à 14h41 following a purchase from 10/06/2020

We had a complaint about our trampoline. We described our problem in writing and were then called back. We were able to clarify everything and the replacement parts were delivered as quickly as possible. Everything went well.

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Sébastien P.

Published on 13/08/2020 à 14h16 following a purchase from 14/05/2020

Perfect

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Emilie M.

Published on 13/08/2020 à 12h44 following a purchase from 19/05/2020

super delivery, fast, friendly delivery person, product arrived without the packages being damaged, delivery is always done the same day and almost at the same time. So great, I would like other companies to use this provider, I would have received my orders on time and in better condition.

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Maria Antonia G.

Published on 13/08/2020 à 09h46 following a purchase from 08/06/2020

Everything is fine, as we expected

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Claire T.

Published on 13/08/2020 à 09h20 following a purchase from 08/05/2020

Very good quality products, always reliable for several years.

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Thanaële L.

Published on 13/08/2020 à 08h38 following a purchase from 22/07/2020

Good service, quick delivery with appointment. Nice jumping!

Céline Z.

Published on 12/08/2020 à 17h56 following a purchase from 05/05/2020

Very responsive customer service that immediately canceled a double order placed by mistake. Delivery on time. Product conforms to the description and of very good quality. Assembly is quite simple.

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Estelle C.

Published on 12/08/2020 à 17h55 following a purchase from 26/05/2020

Quick and clear phone response.

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Fabienne A.

Published on 12/08/2020 à 15h52 following a purchase from 03/05/2020

Thank you, always listening to customers.

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Annie P.

Published on 12/08/2020 à 13h42 following a purchase from 29/06/2020

Article of very good quality and received before the expected date

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Benjamin P.

Published on 12/08/2020 à 10h47 following a purchase from 11/05/2020

Good product conforming to the request... The delays were long but they corresponded to what was announced... so no worries

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Claude M.

Published on 12/08/2020 à 08h50 following a purchase from 26/05/2020

Quality trampoline. Fast delivery

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Yann D.

Published on 11/08/2020 à 19h32 following a purchase from 04/06/2020

Quality products, good communication, but delivery delay due to a stock shortage.

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William F.

Published on 11/08/2020 à 17h55 following a purchase from 29/06/2020

Simply delighted!

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