Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2 and 5 stars

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Xavier L.
Rating: 5 out of 5
following a purchase from 24/05/2020
No problem, fast and efficient.
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Isabelle F.
Rating: 5 out of 5
following a purchase from 19/05/2020
Top.
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Marc Z.
Rating: 5 out of 5
following a purchase from 19/05/2020
Fast and compliant delivery, beautiful quality product.
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Patricia M.
Rating: 5 out of 5
following a purchase from 24/05/2020
Very satisfied with the received material quality/price.
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Olivier P.
Rating: 5 out of 5
following a purchase from 21/05/2020
Package delivered without problems and meets my expectations.
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Roger C.
Rating: 5 out of 5
following a purchase from 22/05/2020
Fast delivery, quality material that gives full satisfaction in use. My grandchildren are delighted and so are we. I have already made recommendations to my friends who bought from you. Thank you.
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Alexis R.
Rating: 5 out of 5
following a purchase from 16/05/2020
Quality product. Fast delivery.
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Michaël M.
Rating: 5 out of 5
following a purchase from 26/04/2020
We are very satisfied.
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Marc D.
Rating: 5 out of 5
following a purchase from 21/05/2020
Impeccable.
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Claire R.
Rating: 5 out of 5
following a purchase from 06/05/2020
I was very satisfied with my order. I quickly found the trampoline cover I needed. It's a quality product. I was able to contact the seller during the lockdown. Thank you!
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Patricia R.
Rating: 5 out of 5
following a purchase from 10/05/2020
Very good serious.
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Gilles A.
Rating: 5 out of 5
following a purchase from 24/04/2020
Top
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Jean Marc L.
Rating: 5 out of 5
following a purchase from 21/05/2020
Zip line meets expectations.
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Catherine V.
Rating: 5 out of 5
following a purchase from 21/05/2020
Perfect and fast order and delivery.
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Annette B.
Rating: 5 out of 5
following a purchase from 19/05/2020
The order was processed and delivered quickly. Package and goods in perfect condition. Quality is right!
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Josiane S.
Rating: 5 out of 5
following a purchase from 20/05/2020
Satisfied with my purchase.
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Duez M.
Rating: 5 out of 5
following a purchase from 18/04/2020
Very comprehensive and efficient customer service. Very pleasant staff. Quality material... Nothing to complain about.
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Romain L.
Rating: 5 out of 5
following a purchase from 21/05/2020
Good product.
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Sandra C.
Rating: 2 out of 5
following a purchase from 20/04/2020
Order placed during the lockdown so a delivery delay was expected, 6 weeks after the order we were delivered. We would have appreciated having some information during this period, I even sent an email that went unanswered.
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Response from France Trampoline
Hello, thank you for your feedback which we take note of. Indeed, we regret not being able to inform each of our customers individually during this particular period of lockdown and then deconfinement that we have just gone through. Our resources themselves were limited during this period, making it impossible for us to inform each customer on a case-by-case basis about the expected delivery delays on orders. We apologize for this lack of information, but we are pleased to know that you received your package. We wish you very good times on your trampoline! The France Trampoline team.
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Nicolas R.
Rating: 5 out of 5
following a purchase from 20/05/2020
Good quality and product received quickly.
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Martine G.
Rating: 5 out of 5
following a purchase from 11/04/2020
Excellent trampoline and perfect delivery
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Benoit L.
Rating: 5 out of 5
following a purchase from 16/04/2020
Quality product! Arrived within reasonable time during confinement. They respond to every message I left them during the day!! Very happy to have ordered from them!! I highly recommend!! Thanks again to France trampoline!!
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Aurore M.
Rating: 5 out of 5
following a purchase from 16/05/2020
Installation a bit difficult at the tensioners but excellent result and great purchase.
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Katrin K.
Rating: 5 out of 5
following a purchase from 17/05/2020
Hello, always quick info, super nice staff and fast delivery! Very happy to do it again. Greetings from the south ***
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Sophie D.
Rating: 5 out of 5
following a purchase from 28/04/2020
Good phone listening that allowed me to find the part easily
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Philipp S.
Rating: 5 out of 5
following a purchase from 18/05/2020
All good
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Gabi R.
Rating: 5 out of 5
following a purchase from 27/04/2020
Very good customer service, every email was responded to immediately. The trampoline is very stable and well made. However, a German description would have been helpful.
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Sandrine T.
Rating: 5 out of 5
following a purchase from 06/05/2020
High quality trampoline, received on time, nothing to do with those found in supermarkets like Decathlon. Not very easy to assemble but once installed everything is perfect.. I highly recommend France Trampoline.
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Beatriz U.
Rating: 5 out of 5
following a purchase from 27/04/2020
Everything is very good. Thank you.
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Nicolas W.
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good
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Sima B.
Rating: 5 out of 5
following a purchase from 08/05/2020
Serious provider, fast and uncomplicated delivery! Great product!
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Isabelle D.
Rating: 5 out of 5
following a purchase from 18/05/2020
Very good quality
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Olivier M.
Rating: 5 out of 5
following a purchase from 18/05/2020
Perfect
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Heike B.
Rating: 5 out of 5
following a purchase from 08/05/2020
That's how it must be. The product description on the homepage was clear and informative, so I immediately knew what to order. Delivery came as announced and fully matched the description. Price performance very good. We were totally satisfied, thank you. Anytime again.
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Elodie C.
Rating: 1 out of 5
following a purchase from 06/05/2020
My trampoline has still not been delivered after 2 months of ordering. The first appointment with the delivery person was not honored by the delivery people, the second appointment was the same. After 3 calls, I learned that the trampoline was broken during the second appointment. No clear information to date on the expected new delivery date.
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Response from France Trampoline
Hello, First of all, thank you for taking the time to leave us a comment. Indeed, after checking, your package was damaged during delivery by the carrier. The pallet had to be returned to our warehouse so that we could verify it before proceeding with its reshipment. Unfortunately, these procedures take time and we are sorry for this additional wait to receive your order, a wait independent of our will and which we sincerely regret. Please know that we are doing our best to get your package to you as quickly as possible. We will get back to you very soon to inform you of a new possible delivery date and we renew our apologies for these inconveniences. The France Trampoline team
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Caroline C.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good
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Cathy B.
Rating: 5 out of 5
following a purchase from 15/04/2020
Very difficult assembly, the instructions could be clearer
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Anja W.
Rating: 5 out of 5
following a purchase from 10/05/2020
The delivery time was faster than stated. ***
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Alban F.
Rating: 5 out of 5
following a purchase from 18/04/2020
Part not available on the day of the order but deadline respected
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Myriam M.
Rating: 5 out of 5
following a purchase from 29/04/2020
Very good. Product corresponds to the order. Thank you
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