France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Excellent service from France Trampoline. Trampoline ordered during confinement and arrived before the date indicated on the site. Quality trampoline, sturdy and easy to assemble. I recommend!
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H
Helene U.
Rating: 5 out of 5
following a purchase from 25/04/2020
Very good. Received quickly
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D
Damien S.
Rating: 5 out of 5
following a purchase from 12/05/2020
Perfect, I recommend
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Geraldine A.
Rating: 5 out of 5
following a purchase from 12/05/2020
A smoothly conducted order!
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Patrick L.
Rating: 5 out of 5
following a purchase from 14/05/2020
Very good responsiveness and very good customer support
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M
Marie-Gabrielle D.
Rating: 5 out of 5
following a purchase from 08/05/2020
Good product, good order tracking, perfect, thank you
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Damien R.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good welcome. We are completely satisfied with the quality of your products. We just changed the protective net of our trampoline purchased from you 11 years ago!
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E
Elodie T.
Rating: 5 out of 5
following a purchase from 04/04/2020
Excellent quality. Very nice solid trampoline.
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Nicolas P.
Rating: 5 out of 5
following a purchase from 12/05/2020
Ultra-fast delivery and product as described. The kids love it.
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C
Christophe C.
Rating: 5 out of 5
following a purchase from 29/04/2020
The site, the quality of manufacturing inspired me during my research. Only the delays were long, we opted for the oval model 430 after advice from the technical service and it's perfect. Assembly is quite easy. A small defect on a cushion was taken under warranty immediately. So far it's perfect, I recommend it to those around me.
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Danièle B.
Rating: 5 out of 5
following a purchase from 11/05/2020
Elements of tree climbing conform to the order. Used by an 8-year-old child for 1 month without any issues. Order delivered within the scheduled time frame. I recommend this site.
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F
Fabienne C.
Rating: 5 out of 5
following a purchase from 08/05/2020
Serious and competent seller who ensured the dimensions of the ordered mat.
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S
Sophie V.
Rating: 5 out of 5
following a purchase from 09/05/2020
Very good product.
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Anne-Karell R.
Rating: 5 out of 5
following a purchase from 10/05/2020
Very well informed by email. Because you warned me that this was not the right net for the trampoline, which is not the case everywhere.
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Frank S.
Rating: 5 out of 5
following a purchase from 18/04/2020
*** Good information.
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Stephane R.
Rating: 5 out of 5
following a purchase from 06/05/2020
Product as described
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Robert D.
Rating: 5 out of 5
following a purchase from 09/05/2020
Everything is excellent!
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Alisson H.
Rating: 5 out of 5
following a purchase from 09/04/2020
The net sent to replace the first one is great, no trouble putting it on and it is identical to our old net. We can close the zipper unlike the first one.
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L
Ludovic D.
Rating: 5 out of 5
following a purchase from 16/04/2020
I recommend
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Nadine N.
Rating: 5 out of 5
following a purchase from 07/05/2020
Very good.
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Didier Monssus S.
Rating: 5 out of 5
following a purchase from 10/05/2020
Nothing to say. Perfect.
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Amandine D.
Rating: 5 out of 5
following a purchase from 08/05/2020
Very satisfied. Fast and efficient
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Karine N.
Rating: 5 out of 5
following a purchase from 27/04/2020
Perfect, thank you for your availability
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J
Jérôme B.
Rating: 5 out of 5
following a purchase from 10/05/2020
Perfect
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B
Beatrice B.
Rating: 5 out of 5
following a purchase from 07/05/2020
Very good but some difficulties on the site for products that are not trampolines!
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C
Christine T.
Rating: 5 out of 5
following a purchase from 19/04/2020
Excellent
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Y
Yves P.
Rating: 5 out of 5
following a purchase from 24/04/2020
Delivery in accordance with the order. Quality materials. Moreover, despite the unprecedented health crisis, the order was delivered quickly.
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M
Marie-Noelle B.
Rating: 5 out of 5
following a purchase from 27/04/2020
Good
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M
Magali J.
Rating: 5 out of 5
following a purchase from 05/04/2020
An accessible and easy site. An order dispatched on time. Nothing to complain about.
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Nicole M.
Rating: 5 out of 5
following a purchase from 30/04/2020
It was a great help to receive my order during the lockdown!
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Virginie H.
Rating: 5 out of 5
following a purchase from 22/04/2020
Product conforms to the description, very good quality, delivered on the given date. I recommend
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D
David H.
Rating: 5 out of 5
following a purchase from 08/04/2020
Very satisfied with the service and the product (oval trampoline 430)
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F
Florian K.
Rating: 5 out of 5
following a purchase from 06/05/2020
Professional dealer, ordering and shipping went completely smoothly.
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Philippe L.
Rating: 5 out of 5
following a purchase from 10/04/2020
France Trampoline is an extremely serious store. We are fully satisfied.
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C
Chiara D.
Rating: 5 out of 5
following a purchase from 17/04/2020
Excellent customer service, excellent product
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Angélique G.
Rating: 5 out of 5
following a purchase from 25/04/2020
very good quality product
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F
Florent P.
Rating: 5 out of 5
following a purchase from 01/05/2020
Equal to the photo and the description, nothing to report
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V
Veronique E.
Rating: 1 out of 5
following a purchase from 28/03/2020
A product advertised as in stock that was delivered more than a month after the order!
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Response from France Trampoline
Hello, Thank you for taking the time to leave us a comment. We indeed faced many challenges in our restocking during the particular period related to Covid-19, however, the estimated shipping date is clearly mentioned on each product sheet, which takes into account restocking periods. We apologize for the delay in delivering your order and remain at your disposal for any questions. The France Trampoline team
C
Christian P.
Rating: 5 out of 5
following a purchase from 03/05/2020
Ordering and delivery process transparent, fast delivery, product top.
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G
Gina R.
Rating: 5 out of 5
following a purchase from 13/04/2020
excellent
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