France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
I was satisfied with the timeliness with which the order was fulfilled and the quality of the product that perfectly meets expectations both in qualitative and aesthetic terms. Assembly is also quite intuitive. I must say in all honesty that I would recommend your products to my friends. A cordial greeting and thanks.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 25/03/2020
Quality products
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Sophie B.
Rating: 5 out of 5
following a purchase from 14/03/2020
Very good
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Vincent M.
Rating: 5 out of 5
following a purchase from 26/03/2020
Nothing to report. Easy order and delivery OK
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 24/04/2020
In line with my expectations
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Jean-Luc G.
Rating: 5 out of 5
following a purchase from 28/04/2020
Very good material
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Christophe F.
Rating: 5 out of 5
following a purchase from 09/04/2020
The people on the phone are very friendly and know how to advise the customer according to their expectations. The customer service is very responsive. The family jump 360 trampoline perfectly matches what we wanted and the quality of the product is there. The safety net is very reassuring, as is the entire trampoline. The children appreciate it and thank you.
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Nadège B.
Rating: 5 out of 5
following a purchase from 24/04/2020
In line with the description.
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Jonathan P.
Rating: 5 out of 5
following a purchase from 27/04/2020
Ballast bags conform to what was expected. However, one of them had a defect and was immediately replaced by France Trampoline. Thank you and well done for this responsiveness.
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Gwénola M.
Rating: 5 out of 5
following a purchase from 14/03/2020
Perfectly corresponds to the ordered product. Very good quality as always
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Valérie T.
Rating: 5 out of 5
following a purchase from 08/04/2020
Very good quality products made in France. Customer service easy to reach, and who does everything possible to meet our expectations. I recommend.
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Manuela M.
Rating: 5 out of 5
following a purchase from 04/04/2020
Order arrived as expected, in line with what we were waiting for. Quality trampoline and easy to assemble.
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Rosie D.
Rating: 5 out of 5
following a purchase from 15/04/2020
Le trampoline est top! service au client aussi top! Facile à monter, la qualité est très bonne. Les enfants sont heureux! Merci France Trampoline! :-)
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Jan B.
Rating: 5 out of 5
following a purchase from 25/04/2020
The product is of very good quality.
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Aude B.
Rating: 5 out of 5
following a purchase from 18/04/2020
Good reception, products in line with our expectations
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Marie-Jo S.
Rating: 5 out of 5
following a purchase from 23/03/2020
Transport: no problem during delivery. Product intact, and corresponding to my expectations.
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Lionel B.
Rating: 5 out of 5
following a purchase from 27/03/2020
Very good
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Julien H.
Rating: 5 out of 5
following a purchase from 26/04/2020
Very well done site.
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Birgit B.
Rating: 5 out of 5
following a purchase from 05/04/2020
Everything worked perfectly, the trampoline looks very sturdy and bounces great. This was very important for our gymnasts.
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Marie C.
Rating: 5 out of 5
following a purchase from 22/03/2020
Everything is OK
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Leo L.
Rating: 5 out of 5
following a purchase from 06/04/2020
Nothing to report
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Brigitte K.
Rating: 5 out of 5
following a purchase from 27/04/2020
In line with the description and fast delivery
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Aude P.
Rating: 5 out of 5
following a purchase from 25/04/2020
Very fast.
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Laetitia M.
Rating: 5 out of 5
following a purchase from 28/03/2020
Super trampoline of very good quality! The kids are having a blast, and so are the parents!
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Sophie J.
Rating: 5 out of 5
following a purchase from 11/04/2020
Great
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Bertrand P.
Rating: 5 out of 5
following a purchase from 24/04/2020
Perfectly corresponds. Fast delivery. It's good work
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Sabine S.
Rating: 5 out of 5
following a purchase from 27/04/2020
Material conforms to the order. Very nice customer service, attentive and helpful.
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Dominique H.
Rating: 5 out of 5
following a purchase from 18/03/2020
Perfect services and I am very happy with the product.
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Vincent H.
Rating: 5 out of 5
following a purchase from 23/04/2020
Very good material. Fast delivery.
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Doris F.
Rating: 5 out of 5
following a purchase from 19/04/2020
Great product and very fast delivery 👍
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Laure D.
Rating: 5 out of 5
following a purchase from 22/04/2020
Top
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Damien G.
Rating: 5 out of 5
following a purchase from 27/04/2020
Very well! I called to reassure myself about how to install it. Very professional help by phone, material received quickly. Very easy to set up. It's great. Guaranteed pleasure for the whole family. Young and old alike.
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Marc H.
Rating: 5 out of 5
following a purchase from 28/04/2020
ABSOLUTELY PERFECT AT ALL LEVELS!!! and this despite the COVID 19 crisis, WE ARE DELIGHTED and highly recommend your site
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Didier R.
Rating: 5 out of 5
following a purchase from 13/04/2020
Very good
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Jerome R.
Rating: 2 out of 5
following a purchase from 11/02/2020
Delivery time too long
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Response from France Trampoline
Hello, thank you for your comment. We apologize for the delivery times observed during the health crisis and then the deconfinement. Our supply times, then preparation and delivery have been heavily impacted by national logistical constraints. We have tried to do our best in a particularly difficult context and sincerely thank you for your patience and trust. The France Trampoline team
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Stephanie B.
Rating: 5 out of 5
following a purchase from 26/04/2020
Very good quality product, perfectly matching our wishes, fast delivery despite the complications of confinement.
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Alain M.
Rating: 5 out of 5
following a purchase from 25/04/2020
Product ordered perfectly conforms in quality and in favor of safety
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Veronique K.
Rating: 5 out of 5
following a purchase from 19/04/2020
Fast despite the context
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Andreas D.
Rating: 5 out of 5
following a purchase from 17/04/2020
-
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Valerie B.
Rating: 5 out of 5
following a purchase from 25/04/2020
VERY GOOD
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