Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 070 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2 and 5 stars

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P
Philipp R.
Rating: 1 out of 5
following a purchase from 07/04/2020
I have not yet received the product that I ordered over two weeks ago, even though it is supposed to be in stock. ***
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H
Henri R.
Rating: 5 out of 5
following a purchase from 19/03/2020
very good feedback, pleasant staff on the phone
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B
Beate B.
Rating: 5 out of 5
following a purchase from 09/04/2020
We are very satisfied, my children find the trampoline brilliant. If there are problems, you are not left alone, they take care of it immediately and find a solution. Mega friendly, we can only recommend you and would shop with you again anytime. Thank you very much.
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J
Jurgen L.
Rating: 5 out of 5
following a purchase from 22/03/2020
Toutes les choses sont OK
J
Jeremy H.
Rating: 5 out of 5
following a purchase from 28/03/2020
Products conform and of quality
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W
Wilfried G.
Rating: 5 out of 5
following a purchase from 29/03/2020
Perfect, nothing to say.
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S
Stephane R.
Rating: 5 out of 5
following a purchase from 19/03/2020
Very satisfied
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G
Gaelle R.
Rating: 5 out of 5
following a purchase from 31/03/2020
Excellent product. Fast delivery and very well done. Well done
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Patrick P.
Rating: 5 out of 5
following a purchase from 15/03/2020
Product conforms to the description and delivery date respected
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F
Florian W.
Rating: 5 out of 5
following a purchase from 12/04/2020
Timely delivery, very easy and quick assembly. Holds very well and gives the children great fun. Overall, everything is really top!
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H
Herve M.
Rating: 5 out of 5
following a purchase from 29/03/2020
Nothing to report
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K
Kyra C.
Rating: 1 out of 5
following a purchase from 04/04/2020
The goods still have not arrived
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L
Lionel B.
Rating: 5 out of 5
following a purchase from 19/03/2020
Very good
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M
Matthieu B.
Rating: 5 out of 5
following a purchase from 29/03/2020
Fast delivery, product conforms.
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G
Gérard B.
Rating: 5 out of 5
following a purchase from 18/03/2020
The product completely meets my expectations and the packaging was perfect. This is my 2nd order on your site. Thank you.
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M
Michel M.
Rating: 5 out of 5
following a purchase from 31/03/2020
Fast delivery and high quality product
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C
Catherine B.
Rating: 5 out of 5
following a purchase from 17/03/2020
very good telephone reception
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F
Francois G.
Rating: 5 out of 5
following a purchase from 27/03/2020
Nothing to report; good product, good customer service
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G
Gérard V.
Rating: 5 out of 5
following a purchase from 24/03/2020
Material of very good quality as it is always in all weather without protection and despite intensive use
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I
Isabel I.
Rating: 5 out of 5
following a purchase from 08/04/2020
Despite the current situation, uncomplicated delivery and suitable, good material!
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C
Christian R.
Rating: 5 out of 5
following a purchase from 10/04/2020
Everything is top!
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C
Claudia B.
Rating: 5 out of 5
following a purchase from 08/04/2020
Trampoline jumping mat is very stable and the eyelets are very well sewn. Fits like the original mat.
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F
Florian V.
Rating: 5 out of 5
following a purchase from 04/04/2020
good processing
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O
Olivier B.
Rating: 5 out of 5
following a purchase from 24/03/2020
Perfect
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L
Laurent R.
Rating: 5 out of 5
following a purchase from 26/03/2020
Well packaged, received quickly
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D
Danielle H.
Rating: 5 out of 5
following a purchase from 17/03/2020
Perfect. Fast despite the confinement situation. Well done.
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Y
Yann S.
Rating: 5 out of 5
following a purchase from 17/03/2020
Available contacts to answer questions. Thank you
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L
Ludovic A.
Rating: 5 out of 5
following a purchase from 24/03/2020
Super simple and fast order!!! Advisors listening to us, my children are happy! THANK YOU
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G
Goulven V.
Rating: 5 out of 5
following a purchase from 14/03/2020
Very good merchant, fast delivery
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Xavier B.
Rating: 5 out of 5
following a purchase from 21/03/2020
Order validated quickly, shipped on time and received within 5 days despite the current health issues in France!
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J
Jean-claude P.
Rating: 5 out of 5
following a purchase from 16/03/2020
Very good
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M
Michel D.
Rating: 2 out of 5
following a purchase from 22/03/2020
Error in the order (T-junction) - slow processing of the request.
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Response from France Trampoline
Hello, thank you for your comment. Indeed, due to an error during the preparation of your order, your trampoline was delivered to you with the wrong junction pieces. We apologize again for this inconvenience. We then proceeded to send the compatible parts as soon as possible, considering the current challenges we are facing in terms of logistics and transport of orders. However, we hope that your trampoline will bring you complete satisfaction, and we remain at your disposal for any questions. The France Trampoline team.
B
Benjamin A.
Rating: 5 out of 5
following a purchase from 24/03/2020
Excellent advice and customer service Quality products and fast delivery
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J
Jérôme W.
Rating: 5 out of 5
following a purchase from 24/03/2020
I am very satisfied with the trampoline, the quality is excellent. The delivery time was fully respected. Thank you.
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V
Vinciane D.
Rating: 5 out of 5
following a purchase from 15/03/2020
Good quality
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B
Beatrice B.
Rating: 5 out of 5
following a purchase from 23/03/2020
very good
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A
Angélique P.
Rating: 5 out of 5
following a purchase from 27/03/2020
PERFECT
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P
Philippe H.
Rating: 2 out of 5
following a purchase from 26/03/2020
I sent an email with photos of the product that received shocks. I never got a response to this email.
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. Our teams are currently operating with reduced staff, so some unusual delays may be observed in the responses handled by our customer service. However, we respond to all requests, and you will soon receive a follow-up on your case by email. Please excuse us for the inconvenience caused. We remain at your disposal for any other questions, the France Trampoline team.
M
Manuel M.
Rating: 5 out of 5
following a purchase from 24/03/2020
Nothing to report Conforming to the order
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G
Guillaume V.
Rating: 5 out of 5
following a purchase from 18/03/2020
Product conforms
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