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B
Rating: 5 out of 5
Quality of products is there, responsive after-sales service, attentive and very professional, I am satisfied with my purchases on this site.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very good! Very satisfied, the kids too
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P
Rating: 5 out of 5
The site is very educational for choosing spare parts suitable for the trampoline model to be renovated. Fast delivery.
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S
Rating: 5 out of 5
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B
Rating: 5 out of 5
NOT YET ASSEMBLED. We put the old one, a bit damaged, and we will probably wait to set up the new one...
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I
Rating: 5 out of 5
Website makes ordering easy. Super fast delivery. Good packaging.
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C
Rating: 5 out of 5
Order shipped quickly. Easy to install, need a ratchet strap for tension. Detailed documentation, quality material. I had the choice between France Trampoline and a Chinese site, even if it is also made in China, it is of good quality. And it supports a Bordeaux company, let's buy French when possible.
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C
Rating: 5 out of 5
Very good product. During delivery, the boxes arrived torn but customer service reacted very quickly and the trampoline came back in very good condition.
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M
Rating: 5 out of 5
Order conforms, everything is great, I recommend
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J
Rating: 5 out of 5
I ordered a goal wall for the trampoline and am completely satisfied! The ordering process was straightforward, the delivery was fast and reliable. The quality of the goal wall is top - stable, well-made and perfect for playing in the garden. All in all, a clear A! Highly recommended!
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M
Rating: 5 out of 5
Efficient feedback and quick order dispatch. All material is okay!
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C
Rating: 5 out of 5
Fast and efficient. Following a question by email, the service called me back very quickly.
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F
Rating: 5 out of 5
Perfect. Responsive, attentive, and parts always available to bring the trampoline back to life. Both kids and adults are delighted.
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E
Rating: 5 out of 5
Very wide choice of spare parts
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I
Rating: 2 out of 5
It's the right size but my trampoline is green (wowhh390) and I received a net with blue, so once installed, the colors are mismatched. Too bad
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N
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Efficient site, offering choice and a quick and competent after-sales service. Top notch!
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E
Rating: 5 out of 5
Impeccable, conforms to the description
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C
Rating: 5 out of 5
We found a large trampoline mat well suited. Fast delivery and good product. Thank you
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N
Rating: 5 out of 5
Reliability and professionalism
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Y
Rating: 5 out of 5
Good phone advice and therefore product in line with my needs.
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R
Rating: 5 out of 5
Relevant information during the phone interview. Fast delivery
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C
Rating: 5 out of 5
Excellent product. It takes a couple of hours to assemble with 2-3 people but the instructions are easy to follow. Fast shipping and very kind customer service.
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D
Rating: 5 out of 5
Perfect, great product!!!
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J
Rating: 5 out of 5
Very serious company, its priority being the safety of users. Very responsive and friendly
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M
Rating: 5 out of 5
Fast delivery and simple assembly.
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V
Rating: 5 out of 5
Fast and efficient shipping. Net in perfect condition upon delivery. Bravo
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E
Rating: 5 out of 5
Order quickly acknowledged and fast delivery. Perfect product
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T
Rating: 5 out of 5
Order shipped very quickly (in less than 12 hours!). Product perfectly matches the description. Top notch!
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A
Rating: 5 out of 5
Bbbb
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G
Rating: 5 out of 5
Fast delivery, no problems and delivered in the room of my choice.
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L
Rating: 5 out of 5
All good. Clear instructions, not complicated to assemble (alone)
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J
Rating: 5 out of 5
Replacement under warranty for the jumping mat. Perfect
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A
Rating: 5 out of 5
Very good
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M
Rating: 1 out of 5
Not recommended, I ordered a slackline brake, the kids had fun for 3 days and then it broke. Sent a photo to possibly get a replacement, nothing happened, on the contrary, they doubt that it was installed correctly, etc. The picture shows the installation exactly. Installed according to the instructions ... no replacement received, would not buy here again
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Response from France Trampoline
We are sorry that you were not satisfied with a cable car brake. We will ask customer service to contact you again to review your request for a replacement of the item.
A
Rating: 5 out of 5
Small issue with the hooks that hold the net, the after-sales service quickly and free of charge sent me another reference. Top-notch
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E
Rating: 5 out of 5
Perfect, fast and careful. Top quality material.
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M
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Order received. Very satisfactory and package of very good quality.
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A
Rating: 5 out of 5
Products conforming, instructions sufficiently precise for installation, fast shipping.
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