Customer reviews of France Trampoline

9,4 /10

Based on 22 073 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2 and 5 stars

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Francois C.

Published on 16/06/2019 à 21h36 following a purchase from 26/05/2019

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Philippe M.

Published on 16/06/2019 à 21h26 following a purchase from 26/05/2019

Everything was perfect.

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Alain V.

Published on 16/06/2019 à 21h12 following a purchase from 27/05/2019

Very good.

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Osselin V.

Published on 16/06/2019 à 18h38 following a purchase from 26/05/2019

Super strong net.

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Benjamin A.

Published on 16/06/2019 à 17h27 following a purchase from 23/05/2019

Perfect, everything is of quality, the site, the product (the best on the market I think since we know that a low-end trampoline starts to become worn out after 2 to 3 years), the logistics. Working in transport, I can only note once again the approximations of Kuehne Nagel. The person who makes the appointment with you offers a day and confirms that the driver will call you 30 minutes before. I was not at home and 20 minutes away. I was waiting for the driver's call... and well, he called once in front of my house telling me that he never calls 30 minutes before. I arranged with the neighbors. But apart from that, everything is perfect.

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Vasseur G.

Published on 16/06/2019 à 16h54 following a purchase from 25/05/2019

Quality product and within the announced time.

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Caroline M.

Published on 16/06/2019 à 12h35 following a purchase from 24/05/2019

Quality material! Impeccable.

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Sandrine T.

Published on 15/06/2019 à 15h37 following a purchase from 14/05/2019

Delivery without problems and trampoline of excellent quality.

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Philippe B.

Published on 14/06/2019 à 19h21 following a purchase from 23/05/2019

Very clear website, with a lot of information about the products and their assembly. This gave us confidence. Good quality product. Packaging +++

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Anne-fleur D.

Published on 14/06/2019 à 17h16 following a purchase from 24/05/2019

Excellent. Very fast delivery and particularly friendly delivery person.

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Sebastien K.

Published on 14/06/2019 à 11h33 following a purchase from 21/05/2019

The trampoline arrived complete, easy to assemble and of good quality. Delighted.

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Stéphane P.

Published on 14/06/2019 à 08h56 following a purchase from 21/05/2019

Fast delivery, product in good condition.

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Christophe D.

Published on 13/06/2019 à 20h56 following a purchase from 23/05/2019

very satisfied

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Vanessa P.

Published on 13/06/2019 à 15h50 following a purchase from 23/05/2019

Great!

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Romuald L.

Published on 13/06/2019 à 15h16 following a purchase from 23/05/2019

Super easy to assemble quality trampoline I recommend it to everyone

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Mercedes T.

Published on 13/06/2019 à 13h44 following a purchase from 23/05/2019

Pleasantly surprised to deal with professionals who speak perfect French!

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David C.

Published on 13/06/2019 à 13h32 following a purchase from 21/05/2019

Good quality material, perfect for 2 children aged 6 and 11.

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Sébastien H.

Published on 13/06/2019 à 11h23 following a purchase from 23/05/2019

Delivery was perfect. Material very well packaged and therefore well protected. As soon as the trampoline was set up, my children tried it out immediately and adopted it right away. Having already had a trampoline, I can say that this one is very sturdy and the materials used are of good quality.

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Carole C.

Published on 13/06/2019 à 10h55 following a purchase from 23/05/2019

The product that was sent to me is not the right one. I have to take steps to return it due to a shipping error. I am not at all satisfied, unlike the first order I placed a few years ago.

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Response from France Trampoline Published on 23/05/2019

Hello, thank you for your comment. Indeed, in the case of a product return requested by the customer, if there was no error in preparing the order, the return is at the customer's expense. In your case, the product received is indeed the one that was ordered during online validation. The general sales conditions therefore apply. However, we remain at your disposal for any additional requests or complaints. Best regards, the France Trampoline team.

Claire L.

Published on 13/06/2019 à 09h36 following a purchase from 23/05/2019

Very satisfied with the ordered product and the speed of delivery.

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Sandrine P.

Published on 13/06/2019 à 09h28 following a purchase from 22/05/2019

Fast, well packaged, product conforms to the order and of very good quality.

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Isabelle P.

Published on 13/06/2019 à 09h11 following a purchase from 23/05/2019

The cushion was sent quickly and the measurements correspond exactly to the size of my American trampoline, as assured by the customer service contacted before the order.

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Michel G.

Published on 13/06/2019 à 08h59 following a purchase from 23/05/2019

I paid an extra fee to be delivered the next day instead it took 5 days and I am still waiting for an explanation from you because I feel that this kind of delivery is *** to squeeze euros out of us

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Response from France Trampoline Published on 24/05/2019

Hello, and thank you for bringing this comment to our attention. We fully understand your dissatisfaction, which we share, regarding the quality of the delivery service which is far from meeting the promised standards. Your case is being processed by our customer service for a refund of the delivery fees. We apologize for this delay beyond our control and remain at your disposal for any questions. Best regards, the France Trampoline team

Angel M.

Published on 12/06/2019 à 17h47 following a purchase from 20/05/2019

Quality and Durability.

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Alexa M.

Published on 12/06/2019 à 11h15 following a purchase from 22/05/2019

Perfect and fast

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Chantal M.

Published on 12/06/2019 à 09h34 following a purchase from 22/05/2019

Good quality trampoline. Ideal for letting off steam and having fun...

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Josette M.

Published on 12/06/2019 à 08h42 following a purchase from 23/05/2019

Good advice, order arrived very quickly and quality product. Thank you

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Durá S.

Published on 11/06/2019 à 21h48 following a purchase from 19/05/2019

Excellent

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Àngel H.

Published on 11/06/2019 à 20h41 following a purchase from 21/05/2019

Fast and serious, everything perfect.

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Gregory J.

Published on 11/06/2019 à 14h51 following a purchase from 21/05/2019

Excellent product

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Gilles C.

Published on 11/06/2019 à 14h17 following a purchase from 16/05/2019

Very satisfied with the supply of 2 spare parts to rejuvenate a 5-year-old trampoline. The little children enjoy it

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Stephane Q.

Published on 11/06/2019 à 11h34 following a purchase from 25/04/2019

Perfect!

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Stéphanie R.

Published on 11/06/2019 à 09h10 following a purchase from 21/05/2019

Really great product, better than the original. Fast, good value for money.

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Danielle V.

Published on 10/06/2019 à 21h17 following a purchase from 17/05/2019

Excellent product.

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Omnia A.

Published on 10/06/2019 à 18h58 following a purchase from 17/05/2019

Product in line with our expectations. Fast delivery

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Cecile L.

Published on 10/06/2019 à 18h47 following a purchase from 15/05/2019

super fast delivery

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Patricia R.

Published on 10/06/2019 à 17h12 following a purchase from 20/05/2019

Fast delivery, very good quality products, responsive and available customer service

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Stefania G.

Published on 10/06/2019 à 16h30 following a purchase from 20/05/2019

Fast delivery and good quality product. We are completely satisfied

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Emilie T.

Published on 10/06/2019 à 16h10 following a purchase from 06/05/2019

great in terms of delivery but disappointed with the assembly too hard and poorly explained we took almost a day with two people...

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Response from France Trampoline Published on 09/05/2019

Hello, thank you for taking the time to leave us a comment. Before any marketing, our products are tested and validated both in their use and in their assembly, and the Propulse has certainly not deviated from the rule. As a trampoline designed for intensive professional use, its assembly does indeed take more time than for a classic garden trampoline, however, our various tests did not reveal any particular difficulty. In order for us to correct the assembly instructions or even review certain elements of the product for a future version, would you be kind enough to let us know what caused you problems at [email protected]? We thank you in advance and remain at your disposal for any questions. The France Trampoline team

Fernando I.

Published on 10/06/2019 à 15h43 following a purchase from 15/05/2019

the stitching came undone after a few minutes. A product quite expensive for a stitching quality not suitable

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Response from France Trampoline Published on 18/05/2019

Hello, thank you for your comment. This stitching problem is indeed not normal, could you send us a photo at [email protected]? We can then see together how to proceed with the replacement of the part if necessary. Remaining at your disposal, the France Trampoline team