Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 175 published reviews
5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2 and 5 stars

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J
Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 26/11/2018
Very satisfied although it is not yet assembled given the season, satisfaction with the phone calls made after the purchase.
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Laurence K.
Rating: 5 out of 5
following a purchase from 14/01/2019
Fast and smooth order.
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P
Pascale B.
Rating: 5 out of 5
following a purchase from 11/01/2019
Great.
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P
Patrick P.
Rating: 5 out of 5
following a purchase from 06/01/2019
Product conforms to the site and received within the agreed timeframe.
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Yann L.
Rating: 5 out of 5
following a purchase from 05/01/2019
Very good products and of very good quality!
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J
Jean Pierre R.
Rating: 5 out of 5
following a purchase from 02/01/2019
excellent
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C
Charlotte B.
Rating: 5 out of 5
following a purchase from 02/01/2019
Fast delivery, super responsive after-sales service
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M
Matteo F.
Rating: 5 out of 5
following a purchase from 30/12/2018
Polite and fast. Very satisfied.
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L
Lucie M.
Rating: 5 out of 5
following a purchase from 02/01/2019
Top-notch after-sales service!!
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J
Julien R.
Rating: 1 out of 5
following a purchase from 03/01/2019
After-sales service on trampoline: incorrect technical advice, delivered product incompatible and dangerous, return was okay. New order, once again proposed solution incompatible, fortunately we checked... 1st delivery: package arrived completely destroyed (burst + broken parts): refused 2nd delivery: package once again burst and damaged parts: I kept the product out of despair, it is usable although damaged. A lot of hassle for not much...
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Response from France Trampoline
Hello, thank you for your comment. We sincerely apologize for the handling of your order, which is far from the quality of service we strive to provide. Issues with compatibility of spare parts, just like delivery problems, can happen, but it is true that the accumulation of inconveniences in your case is simply unacceptable. We hope that the commercial gesture granted on the second net will allow you to fully enjoy your installation. We renew our apologies and remain at your disposal for any further information. Best regards, the France Trampoline team
G
Géry L.
Rating: 5 out of 5
following a purchase from 23/12/2018
Good quality trampoline
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Arnaud Dauphin D.
Rating: 5 out of 5
following a purchase from 17/12/2018
very good
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C
Catherine B.
Rating: 5 out of 5
following a purchase from 23/11/2018
Professional, courteous service
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Eric F.
Rating: 5 out of 5
following a purchase from 19/12/2018
I ordered samples for a future order, fast delivery and as expected.
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A
Annie M.
Rating: 5 out of 5
following a purchase from 20/12/2018
Very fast delivery and without problems
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Mélanie R.
Rating: 5 out of 5
following a purchase from 08/12/2018
Delivery as expected
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M
Marie E.
Rating: 5 out of 5
following a purchase from 19/12/2018
Fast delivery, calls before arriving, as agreed
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Pelagie D.
Rating: 5 out of 5
following a purchase from 17/12/2018
A quality service, professional, clean and efficient, nothing to complain about....
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Jean-Denis D.
Rating: 5 out of 5
following a purchase from 21/12/2018
Great product that meets our expectations!
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A
Anne G.
Rating: 5 out of 5
following a purchase from 14/12/2018
Top
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Sophie L.
Rating: 5 out of 5
following a purchase from 18/12/2018
Perfect, product and delivery.
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C
Corinne R.
Rating: 5 out of 5
following a purchase from 19/12/2018
Very good :)
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Q
Quentin V.
Rating: 5 out of 5
following a purchase from 18/12/2018
Very fast delivery and in accordance with the request
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C
Céline L.
Rating: 5 out of 5
following a purchase from 16/12/2018
Quality trampoline with easy assembly. Order received quickly. The online product comparison is very practical.
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Pauline D.
Rating: 5 out of 5
following a purchase from 18/12/2018
Very practical site. Order received on time despite the national context. Sturdy trampoline. Happy children.
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A
Aline B.
Rating: 5 out of 5
following a purchase from 17/12/2018
Very happy with the product and the delivery
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J
Jerome L.
Rating: 5 out of 5
following a purchase from 16/12/2018
nothing very good
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Guillaume L.
Rating: 5 out of 5
following a purchase from 13/12/2018
The contact was very good, the information provided was relevant and allowed me to make a choice easily.
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C
Christine Brouzes S.
Rating: 5 out of 5
following a purchase from 17/12/2018
Good quality material. Fast delivery
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Nicolas S.
Rating: 5 out of 5
following a purchase from 14/12/2018
5 Nothing to add
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F
Francis G.
Rating: 5 out of 5
following a purchase from 15/12/2018
Easy order and correct delivery
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Laurent F.
Rating: 5 out of 5
following a purchase from 17/12/2018
Perfect
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Josefa S.
Rating: 5 out of 5
following a purchase from 17/12/2018
Good morning. I have received my order in good condition and quickly. Best regards.
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Yannick A.
Rating: 5 out of 5
following a purchase from 16/12/2018
Nothing to say
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Elodie B.
Rating: 5 out of 5
following a purchase from 14/12/2018
High quality trampoline
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C
Clément P.
Rating: 5 out of 5
following a purchase from 17/12/2018
Very good quality prepared and sent very quickly
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Laurence K.
Rating: 5 out of 5
following a purchase from 16/12/2018
Quality of ordered items and smoothness and speed of ordering and delivery.
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Natacha D.
Rating: 5 out of 5
following a purchase from 13/12/2018
I recommend France trampoline, very good advice on the phone as I hesitated between 2 trampolines. Very fast delivery. And trampoline of very good quality.
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F
Fabienne L.
Rating: 5 out of 5
following a purchase from 14/12/2018
Extremely satisfied, we had made a mistake in the order and *** contacted us before sending the package because it seemed strange to him. He saved my boys' Christmas. So we changed the order together and opted for a higher envelope, thanks to the 3x without fees and thanks again to ***
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S
Sébastien B.
Rating: 5 out of 5
following a purchase from 10/12/2018
Advice and products perfectly suited
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