France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
We bought a large trampoline of 5.30 m for over *** euros in April. About six months later, a small hole formed in the jumping mat. Unfortunately, I do not know how that could happen. I reported it to Trampolin Technik. About 1 hour later, I received an email requesting a better photo. A day later, I received an email with the pleasant news that it was a warranty case and a new one would be sent to us. The whole process was very friendly, quick, and uncomplicated. A week later, my daughter could return to her favorite activity. Except for this small hole, which can happen, I am very satisfied with the workmanship and would therefore describe it as very high quality. A great trampoline. Thank you, Trampolin Technik... Greetings from ***
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Monica N.
Rating: 5 out of 5
following a purchase from 30/10/2018
I am very happy with my purchase! Very good quality and very durable. It would be better to make it with folding legs so we could store it more quickly and it works very well for exercising at home whenever we want.... I'm a fan and I discovered a quality French product at a good price compared to the competition, their prices are outrageous!!!! Thank you and happy sales...
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Cynthia L.
Rating: 5 out of 5
following a purchase from 30/10/2018
The buried trampoline requires more work than a classic trampoline but the result is worth it. Long assembly but not so complicated, however, it is advisable to have two people. The product seems to be of good quality but recent purchase to be confirmed over time. A good customer service
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Stephane P.
Rating: 5 out of 5
following a purchase from 29/10/2018
correct, a planned and expected delivery at my home but unfortunately just a notice of passage in the mailbox! Had to reschedule a delivery
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Malorie G.
Rating: 5 out of 5
following a purchase from 30/10/2018
very satisfied
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Jean Pierre C.
Rating: 5 out of 5
following a purchase from 29/10/2018
Satisfied with the product. Good responsiveness to the order error.
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Pascal P.
Rating: 5 out of 5
following a purchase from 30/10/2018
Conforms to the order. Assembled in 1h30
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Thierry P.
Rating: 5 out of 5
following a purchase from 26/10/2018
Excellent
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Philippe G.
Rating: 5 out of 5
following a purchase from 29/10/2018
Corresponds to what I expected
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Christophe P.
Rating: 5 out of 5
following a purchase from 29/10/2018
Product and delivery conform to the order. Thank you
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Emilio G.
Rating: 5 out of 5
following a purchase from 24/10/2018
We are a family of four, my two children (who use the trampoline the most), my wife and I, and we are all delighted: elasticity, protection, etc. Things to improve: - The assembly took 4 hours, not 1.5 hours as stated in the instructions (I know this is normal, but I think they should extend the hours stated in the instructions). - The springs make quite a bit of noise (it would be nicer with less noise from them).
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Guillaume L.
Rating: 5 out of 5
following a purchase from 28/10/2018
Super trampoline, fast delivery. Highly recommend
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Frédéric B.
Rating: 5 out of 5
following a purchase from 24/10/2018
Perfect, everything went well
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Robert G.
Rating: 5 out of 5
following a purchase from 25/10/2018
Short delay, merchandise received in good condition
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Wilfried M.
Rating: 5 out of 5
following a purchase from 02/10/2018
Perfect
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Christophe D.
Rating: 5 out of 5
following a purchase from 23/10/2018
Order, delivery, and product conform. Thank you
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Suzanne R.
Rating: 5 out of 5
following a purchase from 22/10/2018
Everything is perfect
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Claudie R.
Rating: 5 out of 5
following a purchase from 15/10/2018
Excellent product but with a slightly high price;
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Christiane G.
Rating: 5 out of 5
following a purchase from 20/10/2018
excellent
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Lukas G.
Rating: 5 out of 5
following a purchase from 04/10/2018
Absolutely convincing, friendly, and competent customer service. From the initial phone consultation, through planning to assembly, always available and solution-oriented. Mr. *** always took the necessary time to realize our dream project. The quality of the delivered components - net, ring screws, ropes - is above average, making the price-performance ratio more than acceptable. I can only give a clear recommendation!
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Celine F.
Rating: 5 out of 5
following a purchase from 14/10/2018
Very complete site and detailed description of the proposed products
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Gaelle B.
Rating: 5 out of 5
following a purchase from 16/10/2018
No issues with my order. Good advice over the phone. I appreciate being able to repair my trampoline with spare parts sold individually. Very good customer service.
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Angelique F.
Rating: 5 out of 5
following a purchase from 18/10/2018
Top customer service! Very very good quality products, easy to assemble!
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Bartoli M.
Rating: 5 out of 5
following a purchase from 18/10/2018
Excellent after-sales service. Excellent site, we are very satisfied
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Marie Andrée G.
Rating: 5 out of 5
following a purchase from 16/10/2018
on-time delivery. Product not yet used
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Teddy A.
Rating: 5 out of 5
following a purchase from 16/10/2018
advised advice when ordering. Fast delivery assembly a bit long but the instructions are relatively clear
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Kristel L.
Rating: 5 out of 5
following a purchase from 13/10/2018
Quality service and very fast, I highly recommend!
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Jean-Marc G.
Rating: 5 out of 5
following a purchase from 05/10/2018
Excellent
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Simone D.
Rating: 5 out of 5
following a purchase from 16/10/2018
Very serious site, they call you to verify your order. The possibility of having a phone contact is very appreciated and moreover the interlocutors are nice, efficient. very good responsiveness and speed of dispatch
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Gilles D.
Rating: 5 out of 5
following a purchase from 16/10/2018
Very good, deliveries and the equipment in perfect condition.
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Luce H.
Rating: 5 out of 5
following a purchase from 15/10/2018
Net received without issue after three days. Impeccable, nothing to complain about
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Sylvie D.
Rating: 5 out of 5
following a purchase from 14/10/2018
Good products, fast delivery and especially the call from an advisor to validate the conformity of the products in my order is greatly appreciated
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Dimitri B.
Rating: 5 out of 5
following a purchase from 08/10/2018
delivery as planned product conforms and very good. Not too complicated for assembly. still requires 2 or 3 people to be efficient and quick. the happiness of the children now ...
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Marie Christine B.
Rating: 5 out of 5
following a purchase from 16/10/2018
-
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Jerome A.
Rating: 5 out of 5
following a purchase from 15/10/2018
Nothing to say, impeccable product, delivery time respected
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Annie B.
Rating: 5 out of 5
following a purchase from 15/10/2018
Top quality 360 trampoline, easy assembly, both kids and adults are delighted
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Chantal O.
Rating: 5 out of 5
following a purchase from 27/09/2018
I put the cover on which fits very well thank you
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Nathalie N.
Rating: 1 out of 5
following a purchase from 09/07/2018
two months delay before providing the requested material and more than 10 reminders. you can check the emails and all the excuses you provided me. Unworthy of a professional! ***
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Response from France Trampoline
Hello, First of all, we thank you for taking the time to leave a comment. Regarding your order for a custom trampoline, it has indeed and unfortunately been a victim of a delay beyond our control in its manufacturing and delivery. We sincerely apologize for the inconveniences caused and remain at your disposal for any questions or comments. Best regards, the France Trampoline team
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Natacha V.
Rating: 5 out of 5
following a purchase from 14/10/2018
Very good product
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Audrey G.
Rating: 5 out of 5
following a purchase from 14/10/2018
Quality product. Fast delivery.
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