Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2 and 5 stars

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Bertrand D.

Published on 22/08/2018 à 10h53 following a purchase from 19/07/2018

Excellent service, both for the order, the phone information and the delivery

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Elise T.

Published on 22/08/2018 à 08h29 following a purchase from 31/07/2018

Very fast delivery. Solid and compliant trampoline.

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Fanny R.

Published on 21/08/2018 à 18h21 following a purchase from 31/07/2018

Fast and efficient delivery. Equipment not yet assembled as reserved for a surprise.

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Christine Z.

Published on 21/08/2018 à 16h39 following a purchase from 30/07/2018

fast and professional

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Lysiane P.

Published on 21/08/2018 à 16h22 following a purchase from 16/07/2018

I had a problem placing my order online. So I called. The person I spoke to was very friendly, helpful, and accommodating. The problem was resolved in less than 2 minutes and I was able to be delivered upon my return from vacation. I have nothing to complain about, everything was perfect!!!

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Emmanuelle M.

Published on 21/08/2018 à 12h48 following a purchase from 31/07/2018

I am completely delighted. The purchase on the site was simple, the preparation of my order was very quick, as was the shipping. The delivery person was AMAZING in placing the pallet (heavy!) supporting my purchase in the location where I wanted it in my garden. Then the assembly turned out to be quite simple even if it still requires quite a bit of strength to put in the last 20 springs. The trampoline is very good, solid and my daughters have joyfully adopted it. In short, a very good purchasing experience overall.

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Sophie C.

Published on 21/08/2018 à 08h27 following a purchase from 28/07/2018

Quality service Order of a new mat and a new net after 8 years of intensive use of the trampoline ordered from the same brand in 2010 France Trampoline called me following the order to verify that the ordered items corresponded well to our trampoline. Very fast delivery following this call and well packaged. No issues with assembly. The kids are happy, they can jump again!

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Jean Claude G.

Published on 20/08/2018 à 19h26 following a purchase from 30/07/2018

No worries!

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Sophie R.

Published on 20/08/2018 à 16h39 following a purchase from 30/07/2018

The trampoline we ordered is quite large (390 cm)! But well, it's solid! A small downside on the assembly instructions which left us perplexed several times and resulted in pinched fingers, things to disassemble and reassemble... From there, to say that we can disassemble it every winter, I would refrain because we still spent 2 mornings... Otherwise, the product is excellent, the carrier was reliable for the delivery appointment. Nothing to report.

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Sandra W.

Published on 20/08/2018 à 15h44 following a purchase from 30/07/2018

Nothing to say excellent service and very professional team

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Sébastien G.

Published on 20/08/2018 à 14h55 following a purchase from 30/07/2018

Fast delivery. Quality material and well packaged. Simple assembly. No issues.

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Bertrand M.

Published on 20/08/2018 à 14h48 following a purchase from 30/07/2018

service, serious, efficient: nothing to complain about

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Quentin V.

Published on 20/08/2018 à 14h29 following a purchase from 27/06/2018

TOP TRAMPOLINE

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Tiphaine M.

Published on 20/08/2018 à 14h29 following a purchase from 29/07/2018

Careful packaging, speed of delivery, good quality-price ratio

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Massimo M.

Published on 20/08/2018 à 12h43 following a purchase from 29/07/2018

Product as described. Excellent service.

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Sandrine E.

Published on 20/08/2018 à 11h22 following a purchase from 28/07/2018

Delivered on time, good quality trampoline, looks solid and I hope it will last over time, easy to assemble thanks to a very detailed instruction!! I recommend

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Elisabeth J.

Published on 20/08/2018 à 10h39 following a purchase from 29/07/2018

speed simplicity quality

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Jean-François M.

Published on 20/08/2018 à 08h15 following a purchase from 29/07/2018

Exceptionally professional site Very serious.

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Diane C.

Published on 19/08/2018 à 08h47 following a purchase from 27/07/2018

Immediate response to the email inquiry, delivery launched as soon as the order was received, delivery as announced

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Véronique D.

Published on 18/08/2018 à 16h20 following a purchase from 14/07/2018

Easy assembly. Durable fabric. Good product

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Stéphanie P.

Published on 17/08/2018 à 20h29 following a purchase from 27/07/2018

Appropriate response from customer service to my inquiries. The net without a frame is very quick and easy to assemble. The product seems to be of good quality and secures the trampoline very well. To be seen over time

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Sophie M.

Published on 17/08/2018 à 14h42 following a purchase from 23/07/2018

Order placed by phone, with all the desired advice and professionalism and a commercial gesture to crown it. Perfect.

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Andrea B.

Published on 16/08/2018 à 21h37 following a purchase from 10/07/2018

Although I had a setback with the first net, they sent me a second one that fit perfectly. I can trust this company and the treatment is friendly and professional.

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Philippe R.

Published on 16/08/2018 à 19h50 following a purchase from 23/07/2018

Very good service and speed of execution. Thank you

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Florence G.

Published on 16/08/2018 à 19h26 following a purchase from 26/07/2018

Everything went very well. From the order to the delivery.

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Chantal C.

Published on 16/08/2018 à 18h42 following a purchase from 25/07/2018

Fast delivery and in accordance with the request

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Adelheid D.

Published on 16/08/2018 à 17h34 following a purchase from 26/06/2018

Good advice, prompt delivery.

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Rene V.

Published on 16/08/2018 à 11h35 following a purchase from 27/07/2018

super fast, very good product, very professional and excellent service

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Chaussonnaud E.

Published on 15/08/2018 à 21h15 following a purchase from 11/07/2018

exact match with my needs, delivery at the time indicated on the order, no issues

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Ferruccio P.

Published on 15/08/2018 à 19h55 following a purchase from 24/07/2018

Precision in procedure and customer support. Definitely recommendable.

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Marc B.

Published on 15/08/2018 à 17h23 following a purchase from 25/07/2018

Difficult to give a positive review because the purchased fabric should have been under warranty. Indeed, the fabric had a lifespan of less than 5 years under moderate use in a secondary residence. Our previous trampoline lasted 17 years with more intensive use. The offered shipping costs are nothing more than a stopgap. There is clearly a quality problem at France Trampoline.

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Response from France Trampoline Published on 25/07/2018

Hello, and thank you for taking the time to leave us a comment. We were able to check your file and confirm that the purchase of your fabric dates back to 2012, which is 6 years ago. This period indeed exceeds our warranty since it is normal for natural wear to occur on the jumping mat after several years of use. We remain at your disposal at [email protected] for any questions regarding your trampoline. The France Trampoline team

Jennifer B.

Published on 15/08/2018 à 15h35 following a purchase from 25/07/2018

Product conforms to what we are looking for, very fast delivery. High quality product

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Mary B.

Published on 15/08/2018 à 13h53 following a purchase from 26/07/2018

great!

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Bernard A.

Published on 15/08/2018 à 13h51 following a purchase from 25/07/2018

We ordered a model with a diameter of 2.50 m. 2 days later, realizing our mistake, we were able to modify our order without any problem thanks to the kindness of our contact, to replace it with an order of a smaller diameter. Thank you for allowing this modification. The delivery took place within the deadlines without any problems.

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Susanne S.

Published on 15/08/2018 à 09h12 following a purchase from 02/08/2018

We find the quality of the trampoline very good. We were very satisfied with accessibility, willingness to provide information, and advice. We were less satisfied with the shipping in ***. Unfortunately, I had to organize someone to wait at home for 4 hours during regular working hours until delivery. However, the trampoline techik cannot be blamed for that.

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Andre B.

Published on 15/08/2018 à 08h12 following a purchase from 18/06/2018

I am very satisfied with the quality of the ordered product and the speed of delivery

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Matthias B.

Published on 14/08/2018 à 21h11 following a purchase from 06/08/2018

Very accommodating staff, fast delivery. Delivery arrived on time as agreed. We are very satisfied.

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Florence P.

Published on 14/08/2018 à 15h14 following a purchase from 24/07/2018

Excellent bag very responsive

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Edmond L.

Published on 14/08/2018 à 14h51 following a purchase from 20/07/2018

Very good quality material easy assembly. Perfect delivery package received in very good condition. Satisfied with my purchase.

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Dhellemme N.

Published on 14/08/2018 à 13h32 following a purchase from 08/07/2018

Very good product of excellent quality! I am delighted with my purchase and both young and old enjoy it.

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