Customer reviews of France Trampoline

Very good

Professional

Top-notch!

Order conforming but very difficult to assemble

Excellent customer care. I recommend the France Trampoline site, they are very serious. And the quality... WOW! Nothing to compare with the lousy trampolines sold in supermarkets. I mainly wanted safety for my children, mission accomplished! And on top of that, it's French!

Delivery and assembly impeccable. Quality material

Very good

Very detailed information on the site allowing for the most suitable choice, in our case an oval trampoline, perfect for our yard and offering a longer jumping area very appreciated by the children and us; simple assembly thanks to the video on the site and the manual; fast and complete delivery; quality material; really no regrets, I recommend this brand! The only small downside regarding the transport company, which requires a presence at home from 9 AM to 5 PM for delivery... and a phone contact that is a bit quick, which does not allow for going into details... so surprise on the day because the truck could not pass in our street and dissatisfaction from the driver! Otherwise, nothing to complain about!

Very good advice over the phone!

Very good and friendly advice on the phone. Delivery on the 7th day after the order ***

We opted for the 3m90 which seems to us a good compromise between size/performance. The goal was to install a trampoline suitable for both small and large, and I confirm that it delights both my little girl who is almost 4 years old and the rest of the family! The product seems really solid: even though we haven't had enough time with only 2 weeks of use, I noticed that it doesn't move when used by adults already fond of jumping. The assembly is not too complicated, the documentation is quite simple if one takes the time to read it seriously! The service was top-notch, the team I spoke to several times on the phone is competent and very helpful. Professionalism, choice, sustainability... one of the few trampoline companies that really specializes in this, which is also why we chose it. In summary, so far and I hope for a long time, we are 100% satisfied.

Order placed online. The site is correct for finding items and placing orders. Order by phone communication. Good listening and information. For another reason, I had to cancel, cancellation easy by email and quick refund.

Samples received quickly as expected and clear information for measuring before ordering.

Good quality product

Very good

Fast delivery

Very well designed site. Excellent responsiveness of customer service. Equipment conforms and of good quality. Too bad the delivery person did not respect the agreed schedule, forcing us to take half a day off for nothing, then the following week we had to have someone come to receive the package because the delivery scheduled after 4:00 PM took place in the morning. We are very happy with our trampoline. Thank you

Good.

Very happy with your service, I recommend it to those around me

Fast and careful delivery. I was even contacted by phone just after the order to confirm if I had chosen the right items based on the measurements of my current trampoline.

Fast and efficient! The order arrived in perfect condition at the expected date and time!

Excellent quality trampoline, beautiful finishes!

I am very satisfied with my order. I needed spare parts to repair my trampoline damaged during bad weather and I was perfectly advised to repair it as best as possible and at the lowest cost. The parts arrived within the expected timeframe.

The instructions for assembling the circular structure where the springs are attached are incorrect: it says that the T-tube is assembled at the narrowest part, but it should be done at the wide part because otherwise, it is not possible to assemble the horizontal tubes.

Site sometimes a bit difficult to find the product sought (the pack did not 'appear' using the search engine, or navigating through the tree, I don't remember) Otherwise everything perfect: fast and compliant delivery, clear manual, easy assembly and satisfactory product, without any unpleasant surprises. I recommend

Impeccable delivery service...trampoline that exudes quality.

Perfect, very responsive, fast, friendly. Thank you

Quality trampoline, easy to install

Very good quality products, delivered on time, I recommend

Received product conforms to the one ordered. Fast delivery. Efficient customer service.

I purchased a trampoline in July 2017. We found a defect in the elastic sheet in June 2018, which we immediately reported. In an equally immediate, kind, and cordial manner, a replacement sheet was sent to me. Excellent and very serious company, absolutely to be recommended.

Delivery right on time and when I had a question about the assembly, I was answered very well!!! Bravo!

Everything went very very well

I ordered a trampoline for my 2 boys aged 4 and 7, they love it. I find it to be of good quality and the children are safe (net, easy to use closure).

Good product

Nothing to say, delivered in 48 hours, and good explanatory manual. The 460 is long to install, but what space! It seems to be sturdy, we'll see over time... Very satisfied!

Conforms

Very good welcome and very good responsiveness.

GOOD

Very good purchase, very fast delivery