Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2 and 5 stars

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Jon G.

Published on 07/08/2018 à 08h30 following a purchase from 16/07/2018

Best service!!!

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Jean-Pierre B.

Published on 06/08/2018 à 21h44 following a purchase from 16/07/2018

I placed my order by phone and had a listener who was patient, precise, and clear. I would not hesitate to do it again if needed, thank you, best regards

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Arnaud L.

Published on 06/08/2018 à 18h57 following a purchase from 14/07/2018

Fast delivery, quality trampoline, easy assembly. I recommend! Thank you

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Lucie T.

Published on 06/08/2018 à 18h41 following a purchase from 16/07/2018

Nothing to report. Everything was ok and compliant. Super product

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Céline H.

Published on 06/08/2018 à 18h12 following a purchase from 25/06/2018

perfect! as usual

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Mathieu F.

Published on 06/08/2018 à 14h44 following a purchase from 06/07/2018

delivery time not compliant

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Response from France Trampoline Published on 07/07/2018

Hello, Thank you for taking the time to write to us. When you placed your order, it was indicated that some items were awaiting restocking for July 13. Unfortunately, for technical reasons, we cannot partially ship an order. Your order could be prepared as soon as the missing item is received and was delivered to you within 48 hours. We remain at your disposal for any questions, the France Trampoline team.

Jerome L.

Published on 06/08/2018 à 12h29 following a purchase from 15/07/2018

very good

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Anne M.

Published on 06/08/2018 à 12h19 following a purchase from 16/07/2018

Everything super

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Didier T.

Published on 06/08/2018 à 11h30 following a purchase from 21/04/2018

Very good service provided, company contact to ensure the order's compliance

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Gilles F.

Published on 06/08/2018 à 10h12 following a purchase from 28/06/2018

Verification done to ensure that we had selected the right fabric for our trampoline. TB A bit of uncertainty regarding delivery times (hours confirmed by SMS were not respected) Our daughter is delighted (the pink border of the mat is wonderful for her) that's the main thing. After the heatwave, she will really be able to enjoy it

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Isabelle S.

Published on 06/08/2018 à 09h16 following a purchase from 15/07/2018

Very good

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Vincent L.

Published on 05/08/2018 à 21h16 following a purchase from 02/07/2018

A small problem noted with the first order which was taken into account by customer service. It is for having resolved our problem quickly that I give a score of 5 because mistakes happen, but that they are resolved nowadays is rare, it is easy nowadays to keep pushing the blame without ever taking responsibility. Service and responsiveness Top Bravo to you

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Henriette L.

Published on 05/08/2018 à 20h40 following a purchase from 13/06/2018

Excellent service, efficient and accommodating

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Sabrina G.

Published on 05/08/2018 à 14h18 following a purchase from 13/07/2018

Very professional. Very fast.

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Joachim D.

Published on 05/08/2018 à 12h30 following a purchase from 14/07/2018

Great! Easy to assemble, even alone (better with two though), great quality, super stable. The nets are very resistant. An investment worth it!

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Christine L.

Published on 05/08/2018 à 11h29 following a purchase from 11/07/2018

Nothing to report. GOOD RECEPTION. CORDIAL AND HELPFUL DELIVERY PERSON.

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Guillaume C.

Published on 05/08/2018 à 10h10 following a purchase from 13/07/2018

Perfect.

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Evelyne L.

Published on 04/08/2018 à 14h25 following a purchase from 11/07/2018

As usual: product description accurate, delivery times respected, correct quality/price ratio.

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Jérôme C.

Published on 04/08/2018 à 10h35 following a purchase from 09/07/2018

Very good review, the product is perfectly suitable, the delivery was very fast. Moreover, customer service contacted us by phone to ensure the correct dimensions.

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Annette B.

Published on 03/08/2018 à 19h49 following a purchase from 12/07/2018

Very good. I was even contacted after placing my order to confirm my choice. Very good service!

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Roselyne M.

Published on 03/08/2018 à 19h35 following a purchase from 12/07/2018

I am very satisfied with my order, quick processing and effective follow-up, delivery within the agreed time and excellent communication with the transport team, trampoline very well packaged, wrapped on a pallet, and trampoline of very good quality, solid, and aesthetically pleasing as well. One negative point to mention, the assembly instructions! Not clear as it is all in pictograms, difficult to decipher if you are not a skilled handyman! We managed with the help of videos found online.

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Christine M.

Published on 03/08/2018 à 13h16 following a purchase from 29/06/2018

Friendly telephone reception, very professional advice. Fast delivery. The whole family (from the smallest to the largest) joyfully enjoys this octagonal trampoline. I highly recommend this company.

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Cecile G.

Published on 02/08/2018 à 16h58 following a purchase from 12/07/2018

As usual! (I am on my 3rd one (one every 5 years). Great advice and a product that makes my now teenage children happy! Intensive use with a product that lasts!

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Michela P.

Published on 02/08/2018 à 13h16 following a purchase from 06/07/2018

Fast delivery

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Annie G.

Published on 02/08/2018 à 13h11 following a purchase from 09/07/2018

I needed information to buy parts and I received quick responses, and this is not the first time I have recommended this site to 3 people who ordered from your site and they are delighted.

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Martine B.

Published on 02/08/2018 à 10h52 following a purchase from 12/07/2018

A very friendly salesperson did their best to provide an answer to my inquiry. FRANCE TRAMPOLINE is a very professional supplier and attentive to its customers. I am very satisfied.

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Jean-Yves R.

Published on 02/08/2018 à 10h26 following a purchase from 08/07/2018

Nothing to report. Everything went well.

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Anne B.

Published on 02/08/2018 à 09h44 following a purchase from 12/07/2018

I ordered by phone. A charming and efficient gentleman answered me. The sale was done immediately and I was delivered 3 days later. A real pleasure, the service is excellent!!!!

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Sebastien M.

Published on 01/08/2018 à 21h58 following a purchase from 10/07/2018

TOP customer service!

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Sophie B.

Published on 01/08/2018 à 17h43 following a purchase from 20/06/2018

Some difficulties on the site to find the parts for my old trampoline... but a telephone reception that was truly PERFECT.

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Jeremy J.

Published on 01/08/2018 à 13h56 following a purchase from 10/07/2018

Perfect.

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Isabelle D.

Published on 01/08/2018 à 10h33 following a purchase from 07/07/2018

Good telephone reception. Impeccable item.

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Carole C.

Published on 31/07/2018 à 21h27 following a purchase from 07/07/2018

Delivery time respected. Item conforms to the description and my expectations. The assembly instructions could be a bit more detailed.

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Eric L.

Published on 31/07/2018 à 20h21 following a purchase from 08/07/2018

Excellent in every way.

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Berangere A.

Published on 31/07/2018 à 19h49 following a purchase from 09/07/2018

Product corresponding to our expectations. Fast delivery.

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Stefanie W.

Published on 31/07/2018 à 19h31 following a purchase from 20/07/2018

*****

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Sandra S.

Published on 31/07/2018 à 13h26 following a purchase from 11/07/2018

Very fast delivery. Quality product.

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Philippe B.

Published on 31/07/2018 à 13h16 following a purchase from 02/07/2018

Very good

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Gerard C.

Published on 31/07/2018 à 10h50 following a purchase from 21/06/2018

Hello, having placed my order by phone, I had a professional contact who was able to assist me in my process, especially for advice. This person did not hesitate to call me several times regarding my request. The delivery time was respected, honestly, well done to your team.

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Valérie L.

Published on 31/07/2018 à 09h17 following a purchase from 10/07/2018

Very good quality trampoline. The assembly and disassembly of the net allows for quick response in case of strong winds.

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