Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2 and 5 stars

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Michel B.

Published on 19/05/2018 à 16h58 following a purchase from 25/04/2018

Good perfect

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Nathalie M.

Published on 18/05/2018 à 20h48 following a purchase from 25/04/2018

Very simple and fast

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Pegurri O.

Published on 18/05/2018 à 20h20 following a purchase from 22/04/2018

Fast delivery. I really appreciated the little phone call to ensure that my order was correct before shipping.

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Jean-François Z.

Published on 18/05/2018 à 16h47 following a purchase from 10/04/2018

Excellent supplier Delivery without problems

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David M.

Published on 18/05/2018 à 16h33 following a purchase from 23/04/2018

Very happy with the follow-up after a reference error on my part during the online order. However, a note about the package of the football cage, of which 2 elements were damaged and thus the galvanization had peeled off. I think you do not open these packages which are directly sent back to the customer

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Elodid M.

Published on 18/05/2018 à 16h11 following a purchase from 27/04/2018

Nothing to report impeccable

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Anaïs L.

Published on 18/05/2018 à 15h50 following a purchase from 26/04/2018

We are very satisfied with our purchase: clarity of information on the site, fast shipping, satisfactory delivery, and above all, a trampoline of very good quality, and clear assembly instructions.

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Fabrice L.

Published on 18/05/2018 à 15h19 following a purchase from 19/04/2018

excellent the products are well explained no need for more explanation nothing to complain about

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Jean-Francois C.

Published on 18/05/2018 à 10h36 following a purchase from 26/04/2018

very good service

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Wilfried D.

Published on 18/05/2018 à 09h11 following a purchase from 22/04/2018

Very professional site. Purchase of a replacement jumping mat for a trampoline that I did not buy from them. Someone contacted me to verify if my order was suitable for my trampoline and fortunately because I had not paid attention to the size of the springs. The product is of very good quality. Small delivery problem but I cannot hold it against them as the problem was resolved very quickly and the person was 'adorable'. I recommend this site. Thank you for your professionalism.

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Marina C.

Published on 17/05/2018 à 19h45 following a purchase from 05/04/2018

Very good

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Fontaine D.

Published on 17/05/2018 à 19h35 following a purchase from 20/04/2018

Nothing to say. Very good advisor on the phone.. Fast delivery.

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Diamantino D.

Published on 17/05/2018 à 18h35 following a purchase from 25/04/2018

Very fast and very good material and especially a wonderful team

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Gérard C.

Published on 17/05/2018 à 17h41 following a purchase from 24/04/2018

Good material seems serious useful to grease the vertical posts for the assembly of the trampoline assembly speed 2h for two

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Anne R.

Published on 17/05/2018 à 17h22 following a purchase from 25/04/2018

Perfect

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Sophie G.

Published on 17/05/2018 à 14h24 following a purchase from 26/04/2018

Very good quality product. The oval type is perfect! Allow some time for assembly.

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Annne L.

Published on 17/05/2018 à 11h29 following a purchase from 26/04/2018

Nothing to complain about!

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Christine B.

Published on 17/05/2018 à 11h26 following a purchase from 22/04/2018

Excellent products, just disappointed with the football game for the trampoline

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Stephane B.

Published on 17/05/2018 à 08h13 following a purchase from 24/04/2018

Good phone reception, responsive, efficient

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Jerome J.

Published on 16/05/2018 à 19h50 following a purchase from 22/04/2018

No problem. Compliant product

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Josisane R.

Published on 16/05/2018 à 18h37 following a purchase from 25/04/2018

VERY GOOD PRODUCT

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Mathias D.

Published on 16/05/2018 à 16h59 following a purchase from 09/04/2018

Top!

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Manoel V.

Published on 16/05/2018 à 15h20 following a purchase from 21/04/2018

Fast, efficient, nothing to say!

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Sébastien E.

Published on 16/05/2018 à 12h22 following a purchase from 23/04/2018

Very professional!! Thank you

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Stéphanie A.

Published on 16/05/2018 à 11h24 following a purchase from 25/04/2018

NO COMPLAINTS ABOUT THE ORDER PROCESSING, DELIVERY TIME, AND PRODUCT QUALITY

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Valerie S.

Published on 16/05/2018 à 09h32 following a purchase from 24/04/2018

Very satisfied with our order, compliant product, deadline respected, and very friendly commercial service.

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Frédéric M.

Published on 15/05/2018 à 21h48 following a purchase from 21/04/2018

Excellent services, quality price, speed...

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Emilie B.

Published on 15/05/2018 à 20h18 following a purchase from 22/04/2018

Trampoline delivered quickly, the quality is superior to other trampolines I had before, the kids (pre-teens) are having a blast!!!

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Julien M.

Published on 15/05/2018 à 19h44 following a purchase from 23/04/2018

Faithful to the order!

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De Piero D.

Published on 15/05/2018 à 19h13 following a purchase from 24/04/2018

Super fast delivery, ordered on Wednesday and delivered on Friday. Thank you

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Fabien C.

Published on 15/05/2018 à 17h41 following a purchase from 16/04/2018

Received on time for the birthday of the main user and her guests. Perfect. Beautiful day.

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Melanie D.

Published on 15/05/2018 à 16h19 following a purchase from 23/04/2018

Delivery was top as expected, on the same day as our son's birthday, 2 hours of assembly for two even after watching the video... Very sturdy material, and a great surprise... Thank you for your advice, I had to call customer service... Quality purchase. Let's see how it holds up over time...

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Philippe T.

Published on 15/05/2018 à 16h10 following a purchase from 19/04/2018

Everything went as planned, nothing to say, I really appreciated your service's call asking for confirmation of the product size

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Marie-Lime M.

Published on 15/05/2018 à 15h49 following a purchase from 23/04/2018

The provider was very very good, he responded to what I asked and did everything he could to ensure my grandson had his trampoline on time

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Christelle D.

Published on 15/05/2018 à 13h43 following a purchase from 23/04/2018

Perfect

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Pierre D.

Published on 15/05/2018 à 13h34 following a purchase from 23/04/2018

Very good

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Vincent L.

Published on 15/05/2018 à 13h13 following a purchase from 24/04/2018

Perfect.

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Olivier R.

Published on 15/05/2018 à 10h35 following a purchase from 18/03/2018

For an order with you, we had two delivery problems.

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Response from France Trampoline Published on 19/03/2018

Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully meet your satisfaction. Unfortunately, the quality of service from some carriers is not always up to the standard of service we are used to providing. However, please know that measures have been taken to only work with the most reliable carriers from now on. We apologize again for this inconvenience and are at your disposal for any further information. The France Trampoline team

Kristen Sandra T.

Published on 15/05/2018 à 08h31 following a purchase from 24/04/2018

Very good

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Nathalie P.

Published on 14/05/2018 à 21h30 following a purchase from 23/04/2018

great

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