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S
Rating: 5 out of 5
Impeccable after-sales service. A big thank you to ***
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Speed.
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G
Rating: 5 out of 5
No issues. I recommend.
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A
Rating: 5 out of 5
Search, price, speed of delivery, Perfect.
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J
Rating: 5 out of 5
Everything well packaged in well-differentiated packages. Assembly instructions very satisfactory. Assembly without problems.
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S
Rating: 5 out of 5
No negative criticism, quality material and normal shipping times. Customer support works very well. I take this opportunity to greet ***, a very professional and kind person. Thank you!!
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G
Rating: 5 out of 5
Excellent
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F
Rating: 5 out of 5
Very clear site and very attentive, responsive and competent after-sales service.
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C
Rating: 5 out of 5
very satisfied, excellent product and excellent customer service
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Y
Rating: 5 out of 5
I haven't unpacked the package, it's a gift for Christmas
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D
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
An excellent team listening to the customer, and who adapts to each request. The products are of excellent quality and the after-sales service is impeccable (sending a broken part without question in less than two days!). I recommend it without hesitation.
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S
Rating: 5 out of 5
hello, information before ordering by phone was perfect, shipped the next day received two days later perfect packaging. product is great. nothing to report I recommend +++++
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S
Rating: 5 out of 5
very good
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D
Rating: 5 out of 5
everything is fine only the trampoline feet need to be reviewed They don't even last a week
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Y
Rating: 5 out of 5
Material conforms to the order and delivery on the scheduled date! perfect
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F
Rating: 5 out of 5
Serious follow-up and very responsive
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M
Rating: 5 out of 5
Very good quality, our son is delighted and so are we, we do more with him than we initially planned. The whole family is having fun! Thank you
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N
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Very happy with my order and the speed of delivery. The best thing about France Trampoline is the quality and being able to find all the complementary accessories. I recommend it to all my friends.
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V
Rating: 5 out of 5
Nothing to say, respect for deadlines, delivery as expected, quality product.
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T
Rating: 5 out of 5
There was a hiccup with the delivery service... which was immediately resolved by France Trampoline, allowing me to receive my delivery on time for the birthday it was intended for! I appreciated the efficiency and kindness of your services! Kudos to your team! I am just waiting for the cover of this trampoline which should be delivered to me mid-December.
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L
Rating: 5 out of 5
very good
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P
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
Very good provider, attentive and listening to their client
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A
Rating: 5 out of 5
Fast delivery, quality cover.
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C
Rating: 5 out of 5
Order delivered on time and perfectly matching what I needed!
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C
Rating: 5 out of 5
Nothing to report. Precise site, timely delivery, no surprises. Good material and serious after-sales service. Keep it up... Good.
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D
Rating: 5 out of 5
Very good.
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D
Rating: 5 out of 5
Excellent product, rushed carrier: minimum service and left...
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J
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
Very happy with my delivery, I was informed at every step, from the departure of your premises to the delivery date set with the carrier. The delivery was made on the agreed day. One remark, if it is possible to define a tighter time slot, that would be perfect. Best regards
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L
Rating: 5 out of 5
Very happy with the product. Quality is there. The protective cover seems a bit light to me. But everything else is great
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P
Rating: 5 out of 5
Very good material, responsive customer service and attentive to the customer. However, the carrier for the delivery of packages is of incomparable nullity. Too bad for France Trampoline.
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E
Rating: 5 out of 5
Very good responsiveness
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P
Rating: 5 out of 5
Nothing to complain about, service and delivery impeccable. Thank you
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A
Rating: 2 out of 5
I ordered a protective net to replace the one from an old model. The type of protection had changed and I had to buy a more expensive model: limited satisfaction. As a gift, I was given support bars... For the delivery, I had to wait 3 weeks. Since then, I have dismantled my trampoline for winter and I haven't dared to open the package = surprise this spring! Will it fit?
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Response from France Trampoline
Hello Sir, we have taken your feedback into account and we apologize for the inconvenience felt. After verification, we found no trace of an exchange regarding your order. You ordered a protective net with posts for a JumpUp 390 trampoline. The delivery tracking indicates that it was made within 3 days by the carrier with an appointment. We just left you a voicemail so that we can get more information and better assist you when reassembling your trampoline in spring 2017. Please know that we remain at your disposal at 05 56 36 04 62 from Monday to Friday. Sincere regards, The France Trampoline team.
P
Rating: 5 out of 5
Very good quality, very professional and serious, to recommend.
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E
Rating: 5 out of 5
Ease of ordering online, fast and efficient delivery, very good product.
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P
Rating: 5 out of 5
From ordering to delivery, everything went very well. Very good product. The only regret I have is not having chosen a larger trampoline (I took the 2.5m one).
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