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J
Rating: 5 out of 5
Excellent material, excellent interlocutor, Nothing to complain about, just satisfied not to have bought a trampoline from a large national chain...
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
When ordering, I made a mistake in the reference and by calling customer service my order was changed. Fast and careful delivery (order on Monday and delivery on Thursday). The quality is there, a bit long to assemble, but after that it's a delight. To recommend.
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L
Rating: 5 out of 5
Good communication on the phone, very friendly and efficient. Timely shipping, well-packaged parcel.
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F
Rating: 5 out of 5
Quality of service and guaranteed professionalism.
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V
Rating: 5 out of 5
Very good contact, fast delivery, quality material, absolute happiness for our two children aged 9 and 11
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D
Rating: 5 out of 5
Nothing to complain about, good service, fast, efficient
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S
Rating: 5 out of 5
Impeccable welcome. Very good quality product
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S
Rating: 5 out of 5
Perfect after-sales service, fast, very happy with the trampoline. Very serious, to recommend. My daughter accidentally broke a plastic end, a phone call where I was asked to take a photo of the broken object and send it. 48 hours later I received the part without paying anything. Super positive.
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I
Rating: 5 out of 5
The delivery was much faster than expected. Upon receiving the trampoline, one of the packages was damaged. We pointed it out to the delivery person, noted it in writing. By contacting customer service, the reception was very friendly, I sent them photos of the ladder that was bent... Within a few days I received a new one!! No discussions, no need to follow up multiple times... Really top-notch!!! The products may be a bit expensive compared to others but the quality of the products and the responsiveness are there... The safety net is great, it is perfectly taut even at the top... plus you can either fix it just at the edge of the fabric or after the springs... for safety and depending on the age of the children, it's a plus...
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U
Rating: 5 out of 5
Very fast order processing. We ordered replacement parts after 5 years of intense use. After the first order, another part change turned out to be urgent. France Trampoline offered us the shipping costs. Thank you!
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S
Rating: 5 out of 5
Good reception of our merchandise
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F
Rating: 5 out of 5
Very satisfied
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S
Rating: 5 out of 5
excellent service and quality
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G
Rating: 5 out of 5
The trampoline arrived quickly, it is of good quality, no unpleasant surprises.
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M
Rating: 5 out of 5
Always professional! I have been a customer for at least 5 years, and everything is always perfect, advice, delivery, well done!
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G
Rating: 5 out of 5
Fast and impeccable service
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J
Rating: 5 out of 5
Excellent quality material, timely delivery. No problems to report. The trampoline is of a quality far superior to anything found in the 'large distribution'. Product to recommend!
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O
Rating: 5 out of 5
speed
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M
Rating: 5 out of 5
Fast delivery, friendly, quick, and efficient customer service
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E
Rating: 5 out of 5
very good quality of products, trampoline and its accessories very well packaged. The staff is serious and keeps its commitments.
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B
Rating: 5 out of 5
Very good responsiveness. Excellent service.
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R
Rating: 5 out of 5
Phone contact for information then order: very pleasant and competent person who advised me on the ideal trampoline for my sons. Very fast and punctual delivery, assembly a bit long and laborious but successful. From the first days, several plastic hooks broke; we are down to 6. I just contacted FT who immediately sends me replacement hooks with advice regarding a possible poor distribution of the net that could explain this breakage. Always very friendly contact. Very satisfied with this purchase that delights the boys.
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P
Rating: 5 out of 5
Excellent availability (during the month of August) Remarkable shipping speed Very good advice
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W
Rating: 5 out of 5
very good site excellent value for money fast delivery
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E
Rating: 5 out of 5
We are very satisfied. Only during assembly, a plastic support of the upper arch that holds the net broke. How can I get a new one? Thank you for your response.
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A
Rating: 5 out of 5
Many spare parts available. Fast delivery.
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C
Rating: 5 out of 5
Fast service, impeccable customer service, it's no wonder that in our street there are 4 houses out of 7 equipped with France Trampoline.
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C
Rating: 5 out of 5
I ordered a Wahou 460 trampoline. Before finalizing my order, I contacted France trampoline 2 or 3 times for advice and additional information. Each time, the response was very quick and effective. I then received the package (waiting time a bit longer than expected but still fast). And we are all delighted with the quality of the material.
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J
Rating: 5 out of 5
Very good service from France Trampoline: quality products, very fast delivery
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B
Rating: 5 out of 5
Very fast and efficient
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R
Rating: 5 out of 5
Solid material that meets our expectations. Trampoline just a bit difficult to assemble
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N
Rating: 5 out of 5
Very good welcome. Quick response; Very good commercial sense attentive to the customer. Perfect
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O
Rating: 5 out of 5
Excellent advice, and great product
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C
Rating: 5 out of 5
We are very satisfied with the material received and its quality for the moment. To be seen in the long term.
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H
Rating: 5 out of 5
Very good quality, significantly superior to the competition. Very helpful customer service. Fast and careful delivery.
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B
Rating: 5 out of 5
nice replacement item, very serious merchant, informs you and explains very well. very friendly. I recommend this merchant for purchasing a trampoline.
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S
Rating: 5 out of 5
No issues. Quick reception after purchase. Everything went well
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M
Rating: 5 out of 5
very good communication: I had made a mistake in my order, I was contacted by phone for confirmation before sending
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J
Rating: 5 out of 5
Perfect experience, both in terms of commercial contact, logistics, and product quality
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R
Rating: 5 out of 5
very good
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