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M
Rating: 5 out of 5
Great
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2 and 5 stars
Reset filtersL
Rating: 5 out of 5
Changing the protective net of our trampoline. Quality net and changed in a short time as the assembly is easy. Order arrived very quickly. In short, perfect!
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R
Rating: 5 out of 5
Excellent except for the delay.
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G
Rating: 5 out of 5
Order received as soon as France Trampoline was restocked. Good reception.
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C
Rating: 5 out of 5
Very well passed.
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G
Rating: 5 out of 5
Fast delivery. High quality product as always with France Trampoline.
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J
Rating: 5 out of 5
Quality material and easy to assemble.
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R
Rating: 5 out of 5
Best product compared to several years.
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T
Rating: 1 out of 5
It is outrageous that you have to pay for both shipping routes when returning an item, and the return is more expensive than the shipping.
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Response from France Trampoline
Good day Madam, thank you very much for your message. We sincerely apologize that the ordered product did not meet your expectations. We would like to point out that, as stated on our website and in our General Terms and Conditions, you bear the costs for the return unless the order contains defective items or the received product does not correspond to what you ordered. This information was also provided to you when applying for the return. We strive to make our General Terms and Conditions as transparent as possible and regret that we could not fully meet your expectations. For further information, we are always at your disposal. Best regards, The France Trampoline Team
C
Rating: 5 out of 5
Fast and correct delivery.
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I
Rating: 5 out of 5
Product conforms and fast delivery.
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M
Rating: 5 out of 5
I ordered 3 spring protectors for professional use trampolines. Good quality product, well above the public model. However, I did have an unexplained tear in one of the covers. I emailed their customer service and was contacted... 20 minutes later!!! It's rare enough to be noted. Especially since they immediately sent me a new cover without further discussion, really very professional as a company.
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B
Rating: 5 out of 5
I placed an order for parts to restore my trampoline already purchased from France Trampoline. I was called back to adjust the order. Friendly contact. Thank you.
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L
Rating: 5 out of 5
During the order, the product was out of stock with an approximate delay announced that we received with a maximum delay of 1-2 weeks! Very good quality product that met our expectations!
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V
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Very responsive for the order (net + mat) Received the order very quickly. Very well packaged Very good quality
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S
Rating: 5 out of 5
Could you add a few more small details in the instruction manual, other than that nothing to report, the product is excellent.
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G
Rating: 5 out of 5
Fast delivery. Always excellent quality of products.
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C
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
Very responsive and professional customer service. Following the receipt of a jumping mat where a hook was missing, a new one was sent the same day.
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T
Rating: 5 out of 5
Very good, helpful, smiling, friendly.
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M
Rating: 5 out of 5
Quality material, delivered quickly. The only downside is the instructions which are a bit vague at times. I recommend this trampoline and this supplier!
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G
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
The problem is in the transport as my package arrived open in 2 places and the hoops could easily come out as they slipped between each other.
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C
Rating: 5 out of 5
Delivery time very good, top quality, the manual is missing for novices, which is a shame.
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S
Rating: 5 out of 5
Nothing to report
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E
Rating: 5 out of 5
Impeccable service
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J
Rating: 5 out of 5
In replacement of an identical product, I recommended without hesitation
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G
Rating: 5 out of 5
Item back in stock on the scheduled date, very fast delivery and super good quality item
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A
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
A real zip line! Very easy installation, beautiful quality.
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A
Rating: 5 out of 5
very good advice, at first glance, the materials seem to be of good quality. Free delivery from a certain amount would be a plus.
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L
Rating: 5 out of 5
A team that is available and responsive, who are very good advice. I highly recommend!
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Y
Rating: 5 out of 5
Good performance
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S
Rating: 5 out of 5
NICE
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A
Rating: 5 out of 5
Perfect in quality and deadlines.
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G
Rating: 5 out of 5
Product conforms and is of quality
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F
Rating: 5 out of 5
Protection cushion delivered quickly, materials of good quality
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M
Rating: 5 out of 5
Excellent product, excellent service
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Y
Rating: 5 out of 5
Very good
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