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P
Rating: 5 out of 5
What I was told was kept (delivery date)
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 1, 2 and 5 stars
Reset filtersI
Rating: 5 out of 5
Very satisfied with the quality-price ratio.
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J
Rating: 5 out of 5
Deadline respected, great merchandise, top-notch customer service, thank you for my daughter, you made her happy.
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V
Rating: 5 out of 5
Speed, simplicity, product quality (at least so far after 2 months of use!) and easy assembly... in short, all good.
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A
Rating: 5 out of 5
Product ordered on Sunday and received the following Thursday. Easy assembly, in short nothing to complain about, everything is great. Thank you France Trampoline.
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B
Rating: 5 out of 5
Everything is fine
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P
Rating: 5 out of 5
Order placed online for an oxygen trampoline with a diameter of 360cm with net; delivery 2 days later. Easy assembly. The children were able to have fun on the trampoline very quickly. Very satisfied overall.
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C
Rating: 5 out of 5
Excellent service, very fast delivery, highly recommended
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Response from France Trampoline
Glad to have pleased you, Thank you Cathy. The France Trampoline team.
R
Rating: 5 out of 5
Very good phone reception for inquiries before placing an order. Fast, complete delivery. Quality product, robust. Assembly instructions sometimes lack precision to avoid mistakes.
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C
Rating: 5 out of 5
The delivery was fast!!! After at least half a day of assembly!!! It is super well made, solid, safe, beautiful, and very large (3.90)!!! It's a pleasure for the whole family!!!
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Response from France Trampoline
Thank you for your feedback, Catherine! The France Trampoline team.
E
Rating: 5 out of 5
I am very happy with the ordered material, it is of quality and was delivered quickly and in excellent condition. It corresponds exactly to what I expected.
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H
Rating: 5 out of 5
Very complete website that allowed me to make the right choice. We ordered the item before our holidays and expressed the wish to be delivered upon our return from holidays. The logistics were perfect. The product is great and my children use it every day since its acquisition. I believe that only winter days will prevent them from using the trampoline. Thank you.
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Response from France Trampoline
Hello, thank you for your message and we always try to serve you as best as we can. The France Trampoline team.
A
Rating: 5 out of 5
Everything went perfectly.
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S
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Clear website, placing an order is very easy even for people who are not familiar with trampolines. Impeccable and fast delivery system, by appointment.
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Response from France Trampoline
Jérôme, thank you for the time spent writing your comment. The France Trampoline team.
N
Rating: 5 out of 5
Delivery made on time, very well packaged.
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F
Rating: 5 out of 5
Having had an issue with damaged net poles due to a strong gust of wind (storm), we ordered the damaged elements. Very responsive service and good advice. Order received by carrier the day after the order.
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X
Rating: 5 out of 5
Trampoline mat perfect, delivered quickly, very good service.
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J
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Order received in record time, impeccable delivery, product (jump'up) of very good quality.
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J
Rating: 5 out of 5
Perfect service: fast delivery, a small assembly issue quickly resolved with the help of France Trampoline.
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P
Rating: 5 out of 5
Delivery times respected. Material conforms and of quality. The instructions should absolutely draw attention to the assembly of the vertical tubes in the 'T' parts while respecting the future alignment of the foot locking holes. Disassembling these tubes is strictly impossible and I had to drill new holes to receive the foot locking system.
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C
Rating: 5 out of 5
We ordered a 3m trampoline two weeks ago which was delivered on time and in good condition. The assembly was easy and the elements seem to be of very good quality. My son and daughter are delighted. We hope that the quality of the trampoline remains good over time.
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R
Rating: 5 out of 5
Product quality
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S
Rating: 5 out of 5
Very good value for money, impeccable customer service
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S
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Even though the delivery took a bit longer than expected, the whole family is delighted to be able to use the trampoline, a quality product.
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G
Rating: 5 out of 5
I ordered an Ovalie trampoline. Regarding the trampoline, nothing to complain about the quality of this product which makes my children happy. Regarding the delivery, the requested period was respected. Finally, upon receiving the package, 4 small pieces were missing. The after-sales service reacted very quickly and delivered the missing pieces to me in less than 48 hours.
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J
Rating: 5 out of 5
Highly recommend without hesitation!!! The trampoline was ordered on a Sunday evening and received the following Friday. Complete trampoline and assembled without problems. One can only recommend such a product, especially when comparing it to the low-cost trampolines that most people buy. The structure is very rigid, the nets are robust, and the trampoline is very secure. In short, it's the best. Since I installed it, my 4-year-old son and his friends have been having fun for hours!!!! The price may seem a bit high, but one must not forget that quality comes at a cost... I hope to keep this trampoline for many years!!!
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Response from France Trampoline
We sincerely thank you for your comment, Arnaud. The France Trampoline team.
C
Rating: 5 out of 5
The small weight noted in the provided tools was missing from the package, apart from that the assembly is a bit long but the result is very good.
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Response from France Trampoline
Hello, thank you for your feedback. After verification, we confirm that we do not have a "small weight" that is delivered with our trampolines. There is a clamp that is used to tighten the junction pieces and to pull the springs. We remain at your disposal. The France Trampoline team.
N
Rating: 5 out of 5
Listening and responsive. Excellent quality material.
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T
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
After calling the sales representative at France Trampoline, we placed the order without hesitation. However, it is a pity that we could not order the skirt which was out of stock.
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Response from France Trampoline
Hello, we thank you for your trust and your purchase. The desired skirt is indeed out of stock. This accessory will no longer be allowed for sale soon (even though it is very practical) and we can no longer manufacture it due to a new standard to be published in 2015. The France Trampoline team.
S
Rating: 5 out of 5
Excellent services, including during a return/exchange, carrier reservation, etc... Kudos for your professionalism and availability.
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Response from France Trampoline
Thank you
G
Rating: 5 out of 5
Clear and well-constructed site. Professional advice online and by phone. Tracking of products and accessories. Fast delivery and in accordance with the ordered product.
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C
Rating: 5 out of 5
Perfect!!! ahead of schedule for delivery too... a nice surprise.
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P
Rating: 5 out of 5
Perfect. Everything correct.
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A
Rating: 5 out of 5
Very good quality, easy to assemble.
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F
Rating: 5 out of 5
Delivery time and quality of delivery excellent. Item conforms to the description made on the site.
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C
Rating: 5 out of 5
The trampoline has passed the summer and I can give a more than positive review with a bit of hindsight: very good overall quality, with very satisfactory bounce (the whole family has started doing flips). The finish and quality of the materials are good: I think of the safety net and its opening, both very resistant. It's a bit more expensive than what you find in specialized supermarkets but it seems justified because it's sturdier.
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Response from France Trampoline
Hello, we thank you for your more than positive review of our WAOUUH trampoline! and we sincerely thank you for it. We wish you many hours of play alone or with family with your trampoline. The France Trampoline team.