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É
Rating: 5 out of 5
Very good service, good quality and complete product
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2 and 5 stars
Reset filtersB
Rating: 5 out of 5
No problem
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J
Rating: 5 out of 5
Sales advisor very attentive to the customer and discount granted is greatly appreciated.
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N
Rating: 5 out of 5
Everything is perfect. The sales service is top-notch. Congratulations.
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J
Rating: 5 out of 5
VERY GOOD VALUE FOR MONEY. VERY HAPPY
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L
Rating: 5 out of 5
Everything very well and fast
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S
Rating: 5 out of 5
Always a very good service: attentive, reactive 👍👍
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Y
Rating: 5 out of 5
Since buying our house, I imagined transforming our little corner of the forest into an adventure park for our children. This has been achieved thanks to the France trampoline zip line 😊 Quality products, fairly simple assembly, and ultra-fast delivery. The children are overjoyed 😃
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R
Rating: 5 out of 5
We ordered a trampoline mat with a special size that we couldn't find anywhere else. The delivery was quick and the product was perfect. They sent us a confirmation email from France Trampoline to ask for specific details - first the e-mail went to junk mail. After the confirmation, the delivery was quick!
A
Rating: 5 out of 5
Product conforms. Used almost every day for 10 days: no signs of wear. To be seen over time.
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E
Rating: 5 out of 5
Excellent telephone reception
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L
Rating: 1 out of 5
Torn package missing a leg
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Response from France Trampoline
Hello, thank you for your feedback. We are sorry for the incident with your package. As soon as you informed us, we reacted very quickly and a new leg was shipped the same day. We hope that despite this inconvenience, you will be able to fully enjoy your trampoline. Best regards, The France Trampoline team
C
Rating: 5 out of 5
Impeccable, ordered a replacement net after advice from customer service, very fast delivery! Perfect.
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V
Rating: 2 out of 5
I needed new rods for a completely normal round trampoline. Unfortunately, these are not really / reasonably flexible. For the price, especially the shipping costs, you could have gotten half a new one :/
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Response from France Trampoline
Good day, thank you for your comment. Our product descriptions specify exactly which diameters and shapes of trampolines are compatible. If you are unsure, our customer service is available from Monday to Friday and will be happy to assist you. Our fiberglass bows with a diameter of 9 mm can be easily set up by two people. They are designed to be stable enough and last several years with normal use. We recommend watching our installation videos before setting up. They familiarize you with the products and significantly ease the installation. As for the shipping costs, they amount to 9.99€, which is not even half of 44.89€. We do our best to keep shipping costs as low as possible. Thank you once again for your trust and do not hesitate to contact us if you have any further questions. Best regards, The France Trampoline Team
L
Rating: 5 out of 5
I appreciated being contacted before shipping to confirm the size of my trampoline. The shipment was quick and neat. And I am satisfied with the quality of the fabric, it seems well made.
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E
Rating: 5 out of 5
Very professional company, delivery of my net order without issues, just need to assemble it now.
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A
Rating: 5 out of 5
The delivery went well. The time frame is very correct. However, assembly was quite difficult, taking between 2 to 3 hours. And a little disappointment when I saw that the products are made in China. The concept is great. We are now waiting for nice weather to enjoy it.
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J
Rating: 5 out of 5
Everything perfect and fast
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E
Rating: 5 out of 5
Good service, quick response to my emails and good advice. The delivery arrived quickly. Would gladly do it again
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P
Rating: 5 out of 5
Not having enough hindsight, I can't say more.
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J
Rating: 5 out of 5
Hello, thank you very much to *** for her quality of welcome, her listening and her advice. *** is a very great professional. Thank you thank you very much ***.
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C
Rating: 5 out of 5
Perfect, fast delivery / product conforms and of good quality
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C
Rating: 5 out of 5
Quality materials, the climbing dome delights my children. Good communication from customer service, which was also responsive when an issue arose.
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F
Rating: 5 out of 5
Very good service, thank you
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C
Rating: 5 out of 5
Perfect for technical advice and delivery time
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M
Rating: 5 out of 5
Fast, uncomplicated, good quality
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M
Rating: 5 out of 5
My trampoline was damaged by the wind. A gentleman from customer service kindly sent me a quote by email for each part corresponding to my trampoline.
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S
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Everything I needed for my 5-year-old 3m diameter trampoline, I got from you and I am very satisfied with it. The price was also reasonable, a bit more expensive, but the quality was better than in the original condition. Thank you
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P
Rating: 5 out of 5
Very good quality materials and very easy to assemble...
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C
Rating: 5 out of 5
We needed a new trampoline jumping mat and a few new springs. The quality of the trampoline mat is very good! Springs fit. The springs were lost during transport. We received replacements without any issues a few days later. We are very satisfied!
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F
Rating: 5 out of 5
Everything is perfect, from the welcome to the product and the delivery.
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R
Rating: 5 out of 5
PRO
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S
Rating: 5 out of 5
very good
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B
Rating: 5 out of 5
Very easy to find spare parts on your site. Very good quality product, fast delivery. Thank you
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H
Rating: 5 out of 5
Would gladly do it again
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A
Rating: 5 out of 5
Satisfied.
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A
Rating: 5 out of 5
Very reliable site, very good value for money, excellent order tracking and careful carrier
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J
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Fast delivery and good quality trampoline suitable for our two-year-old son.
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