English 
V
Rating: 5 out of 5
Top customer service, downside for the restocking delay
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
As always, very good material delivered on time. Kudos to the France Trampoline team
Translated reviews
M
Rating: 5 out of 5
Products as described, well packaged and delivered on time.
Translated reviews
M
Rating: 5 out of 5
Very serious
Translated reviews
M
Rating: 5 out of 5
Very good quality, stable
Translated reviews
P
Rating: 5 out of 5
This trampoline really seems to be of good quality. To be seen over time…
Translated reviews
A
Rating: 5 out of 5
Good product, the quality is there. I recommend.
Translated reviews
J
Rating: 5 out of 5
Competent and very kind
Translated reviews
A
Rating: 1 out of 5
Bad. We have not received our trampoline. At this price, I find it unacceptable! When will our order arrive???? Best regards ***
Translated reviews
Response from France Trampoline
Hello, rest assured that we are putting pressure on the carrier every day to locate your pallet and deliver it to you as quickly as possible. The delivery time is indeed abnormally long and compensation will be provided after delivery, of course. The France Trampoline team
N
Rating: 5 out of 5
Very kind and friendly.
Translated reviews
E
Rating: 5 out of 5
My children are fans of the dome, my partner and I can even get on it without any problem, it's great. With the hammock, it's really a plus. I recommend it 200%.
Translated reviews
R
Rating: 5 out of 5
Very good
Translated reviews
J
Rating: 5 out of 5
The trampoline was delivered on time, the assembly went well, no surprises, the product is perfect.
Translated reviews
A
Rating: 5 out of 5
Perfect. France trampoline even noticed that I had not made the right order and pointed it out to me. Thank you+++ Top after-sales service. Just a small complaint: the price!!
Translated reviews
A
Rating: 5 out of 5
No feedback on the product for now but seems sturdy, impeccable delivery with prior appointment and very friendly delivery person
Translated reviews
P
Rating: 5 out of 5
-
Translated reviews
H
Rating: 1 out of 5
Had to change the bars because the anchoring system did not hold for 9 months and the trampoline flew away. The order was supposed to ship the same day. I had to call back 3 weeks later because it still hadn't shipped. 3 iron bars and two trinkets for 35% of the total price of the trampoline. Elastic not provided in the bars that hold the upper net. In short, it's good Chinese junk!!
Translated reviews
Response from France Trampoline
Hello, We are sorry to hear that you encountered problems with your trampoline. Even the heaviest trampolines, weighing between 100 and 200 kilos, can unfortunately fly away during storms. We recommend lowering your net when there is a risk of storm, as the stakes planted in the ground are not always sufficient to keep the trampoline in place. Regarding your order, one of the parts was out of stock at the time of your purchase. You were informed of this delay at the time of ordering, by phone and via our automatic email. We understand that this delay may have been frustrating, and we apologize for that. We are a company that aims to help our customers as much as possible by offering all possible spare parts, unlike some companies. Additionally, we granted you a discount on your order considering that you had recently purchased your trampoline. As for the fiberglass arcs, it is clearly stated on all our product sheets that they do not come with elastics, as they do not require them. Our customers have been using this system for years without encountering problems. We hope these clarifications address your concerns. If you have any other questions or needs, please do not hesitate to contact us. Best regards, The France Trampoline team
N
Rating: 5 out of 5
Excellent products. Our trampoline is 10 years old and I only need to change the skirt this year. We had not yet bought a cover for the winter. That is now done.
Translated reviews
A
Rating: 5 out of 5
Good
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
P
Rating: 5 out of 5
no problem very good
Translated reviews
G
Rating: 5 out of 5
Fast shipping and as described.
Translated reviews
J
Rating: 5 out of 5
Very happy with materials of very good quality and good finishes
Translated reviews
A
Rating: 5 out of 5
Great phone advice, suitable and responsive interlocutor, fast delivery
Translated reviews
O
Rating: 5 out of 5
Nothing to say for now
Translated reviews
J
Rating: 5 out of 5
Effective
Translated reviews
M
Rating: 5 out of 5
The trampoline is of very good quality!
Translated reviews
S
Rating: 5 out of 5
The package arrived on time and in perfect condition
Translated reviews
D
Rating: 5 out of 5
Quality product and fast delivery
Translated reviews
R
Rating: 5 out of 5
Quality service, consideration of new models by phone contact.
Translated reviews
J
Rating: 5 out of 5
Product that perfectly meets my expectations, the description was perfect.
Translated reviews
S
Rating: 5 out of 5
Fast delivery Very very satisfied with my purchase Trampoline 4m23 oval need two people to assemble it about 3 hours of assembly
Translated reviews
L
Rating: 5 out of 5
Top delivery. Pleasant and professional delivery person
Translated reviews
M
Rating: 5 out of 5
Fast delivery, product in perfect condition
Translated reviews
J
Rating: 5 out of 5
a product of very high quality and impeccable customer service! long live made in France...
Translated reviews
N
Rating: 5 out of 5
Everything is great!
Translated reviews
C
Rating: 5 out of 5
Good price-performance ratio, compatible with other manufacturers
Translated reviews
C
Rating: 5 out of 5
It is appreciated that we can easily find spare parts, especially a new net for our trampoline purchased from you several years ago. However, the hooks seemed to be smaller but with the old ones, the job is done
Translated reviews
M
Rating: 5 out of 5
Very good
Translated reviews
M
Rating: 5 out of 5
Fast and careful delivery. Perfect!
Translated reviews