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M
Rating: 5 out of 5
Everything perfect. I was contacted to confirm the dimensions and received within the expected deadlines.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Timely and premium delivery from the courier.
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G
Rating: 5 out of 5
Hello, very well informed by phone, impeccable delivery, thank you for your advice.
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G
Rating: 5 out of 5
Incredible customer service. I received the trampoline 4 years ago. A tree fell on it. I was able to repurchase only the parts that were damaged. I made a mistake on a reference and France Trampoline called me two hours after my order to check if it was intentional. They were able to modify my order and refund me because the part I had chosen was more expensive. I had a doubt about the assembly and I was able to contact customer service who helped me. Really the type of company I want to work with. Thank you France Trampoline!!!
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E
Rating: 5 out of 5
Easy order and ultra-fast delivery.
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J
Rating: 5 out of 5
Very good service.
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G
Rating: 5 out of 5
Fast delivery (3 working days). Assembly instructions quite clear. Assembly took longer than announced but without issues. The trampoline seems solid, my child (3 years old) is very happy. Let's see how the trampoline will age, but for now, it's a flawless performance from France Trampoline.
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A
Rating: 5 out of 5
Very good quality, very stable. Looks very good.
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D
Rating: 5 out of 5
Product completely conforms to our expectations.
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J
Rating: 5 out of 5
Absolutely correct, thank you.
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M
Rating: 5 out of 5
Top customer service, our trampoline is over 8 years old and thanks to these spare parts it is still like new. Delivery by a courier.
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G
Rating: 5 out of 5
Material conforms to the request.
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D
Rating: 5 out of 5
Fast delivery service and very good packaging. The website is very easy to navigate and find products as well as make the purchase.
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P
Rating: 5 out of 5
Perfect.
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P
Rating: 5 out of 5
Meets our expectations, let's see the quality over time.
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B
Rating: 5 out of 5
Very good product. Efficient delivery.
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L
Rating: 5 out of 5
Deadlines respected.
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A
Rating: 5 out of 5
Immediate response when I contacted by phone, excellent welcome, friendly and efficient. Fast delivery.
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M
Rating: 5 out of 5
Quality item, fast delivery and very friendly customer service.
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S
Rating: 5 out of 5
Excellent quality, and fast delivery. I really recommend, the people I spoke to on the phone are super attentive. Thank you very much, my children are thrilled.
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P
Rating: 5 out of 5
Good exchange by email and quick response to my request
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S
Rating: 5 out of 5
Excellent quality. This purchase was to replace a trampoline bought 8 years ago that was still in service. A real good investment and a pleasure activity for the children.
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F
Rating: 5 out of 5
Fast, careful
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J
Rating: 5 out of 5
Nothing to report, product conforms and seems to be of good quality. We'll see over time how the fabric ages. Fast delivery
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C
Rating: 5 out of 5
Very good product and very good customer service.
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B
Rating: 5 out of 5
Excellent product, shipping, nothing to complain about 👌
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M
Rating: 5 out of 5
Easy to install, good diameter. Unlike my order of 8 universal foam for 38mm diameter poles, too small, a hassle to install.
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M
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Perfect, an advisor guided me well to find the right fabric and the right models. I recommend this site.
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C
Rating: 5 out of 5
Accessible, friendly, and efficient phone reception. Choice of delivery date, punctuality, and helpfulness of the carrier.
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G
Rating: 5 out of 5
I found on the site the trampoline mat I needed to replace mine which was 10 years old. Very easy order, very fast delivery.
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A
Rating: 5 out of 5
very intuitive page, easy to buy, very fast shipping, everything perfect!!!
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R
Rating: 5 out of 5
Quality product. Quite easy to assemble. Very good ease of use for both adults and children.
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I
Rating: 5 out of 5
Following a tear on the trampoline pad purchased in July 2023, I contacted customer service. They were very responsive and sent me a new pad within 72 hours completely free of charge! I highly recommend the after-sales service of France Trampoline.
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M
Rating: 5 out of 5
I ordered a trampoline net. Before the order, I was very well informed by phone, I spoke to a very friendly representative who provided me with the reference of the item to order.
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G
Rating: 5 out of 5
Good quality product. Easily transportable. For my part, assembling the dome with three adults is necessary.
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G
Rating: 5 out of 5
Impeccable from A to Z
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M
Rating: 5 out of 5
Efficient and fast, nothing to complain about.
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T
Rating: 5 out of 5
Fast delivery, very good quality material. Well done. It's nice to invest in quality material and especially all the parts available. Good
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S
Rating: 5 out of 5
Impressive shipping speed, exceptional follow-up quality, very good quality products, thank you France Trampoline
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