The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Top customer service, courteous and super nice team, attentive to our requests
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Dieter G.
Rating: 5 out of 5
following a purchase from 08/09/2023
Highly recommended, fast delivery and pleasant contact.
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Evan M.
Rating: 5 out of 5
following a purchase from 27/09/2023
excellent product, assembly instructions well done, I recommend,
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Uwe V.
Rating: 5 out of 5
following a purchase from 09/09/2023
Everything went perfectly from A to Z. The material is great. It would be good to have protective covers for the zip line. They were included with the ninja. I will expand soon. Then you can get back to the starting point of the zip line via ninja.***
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Mario B.
Rating: 5 out of 5
following a purchase from 02/10/2023
I had bought a tarp for the bed and did not install it until months later. When I installed it, I detected a small hole. I contacted jump in spain informing them of the situation and they delivered a new tarp at no cost (I paid for the shipping). I am very satisfied with the service offered and grateful.
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Genevieve D.
Rating: 5 out of 5
following a purchase from 29/09/2023
Package well received, easy installation.
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Laurent N.
Rating: 5 out of 5
following a purchase from 26/09/2023
Fast delivery and product as described
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Lucie G.
Rating: 5 out of 5
following a purchase from 15/09/2023
Very happy with the trampoline. The only downside is the manual, which lacks explanations for assembly. We had to disassemble some parts to redo the assembly correctly due to lack of explanations.
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Elodie G.
Rating: 5 out of 5
following a purchase from 28/09/2023
Quality product.
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Aurore S.
Rating: 5 out of 5
following a purchase from 27/09/2023
Super product!
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Steve P.
Rating: 5 out of 5
following a purchase from 21/09/2023
Responsive and very professional.
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Benjamin D.
Rating: 5 out of 5
following a purchase from 27/09/2023
Very satisfied with my purchase. The assembly instructions could, however, be clearer.
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Olivier G.
Rating: 5 out of 5
following a purchase from 26/09/2023
Extremely efficient and available contact, kind and professional. Top-notch material.
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Barbara F.
Rating: 5 out of 5
following a purchase from 27/09/2023
Quality trampoline, top customer service.
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Cedric V.
Rating: 5 out of 5
following a purchase from 22/09/2023
Top-notch! The sales team sent me an email saying that I had made a mistake in my order. Very diligent team. Thank you.
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Audrey P.
Rating: 5 out of 5
following a purchase from 25/09/2023
We already had the trampoline and wanted to replace a part. Quick and efficient. Top delivery. Thank you.
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Nicole H.
Rating: 1 out of 5
following a purchase from 01/09/2023
Attention with returns! Costs must be borne by the customer. The goods were returned in perfect condition and later it was claimed that the goods were damaged. Refund only at ***%.
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Response from France Trampoline
Hello, we have taken note of your comment and we are sorry that our general terms and conditions confirmed at the time of ordering do not meet your expectations, but we only applied them in the context of a return. Furthermore, the return package was processed normally and the person responsible for the return only opened the package to discover the damaged item for the return. In this case, we cannot restock it and the lost profit remains at your expense according to our general terms and conditions. We ask you to take care of your package and protect it properly so that the item is safeguarded during transport. The Trampoline Technik team
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Pierre G.
Rating: 5 out of 5
following a purchase from 22/09/2023
Nothing to report
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Augeard M.
Rating: 5 out of 5
following a purchase from 25/09/2023
Everything went as planned, very well!
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Victor C.
Rating: 5 out of 5
following a purchase from 21/09/2023
I recommend, good quality and very good bounce. My son loves it.
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Aurélie G.
Rating: 5 out of 5
following a purchase from 22/08/2023
Perfect
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Tristan L.
Rating: 5 out of 5
following a purchase from 15/09/2023
Compliant and of quality, the children are happy. Excellent and fast delivery.
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Ass S.
Rating: 5 out of 5
following a purchase from 20/09/2023
Very good.
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Marzia F.
Rating: 5 out of 5
following a purchase from 30/08/2023
Very serious company that provides useful information for purchasing products.
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Barbara F.
Rating: 5 out of 5
following a purchase from 18/09/2023
Quality trampoline with a great warranty. The after-sales service is top-notch.
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Annette R.
Rating: 5 out of 5
following a purchase from 17/09/2023
Very good. In line with my expectations.
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Laurent L.
Rating: 5 out of 5
following a purchase from 19/09/2023
Good performance
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Magalie L.
Rating: 5 out of 5
following a purchase from 20/09/2023
Very good product, our little children are delighted.
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Josué Q.
Rating: 5 out of 5
following a purchase from 19/09/2023
Great product with customer service attentive to feedback
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Anna C.
Rating: 5 out of 5
following a purchase from 19/09/2023
Excellent treatment with the customer
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Virgile T.
Rating: 5 out of 5
following a purchase from 18/09/2023
The product matches perfectly. Very fast shipping. Nothing to complain about, excellent service.
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Sven H.
Rating: 5 out of 5
following a purchase from 27/08/2023
Quick delivery even though the seller is in France. The product matches the description and is very good.
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Caroline D.
Rating: 5 out of 5
following a purchase from 09/09/2023
Perfect
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Isabelle B.
Rating: 5 out of 5
following a purchase from 13/09/2023
Perfect
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Elodie D.
Rating: 5 out of 5
following a purchase from 09/09/2023
I contacted by email to get advice on choosing the trampoline net I needed. I had a quick response in about 24 hours. And I was very well advised. The net perfectly matches the trampoline I have! A big thank you, I was starting to lose hope ...
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Bénédicte B.
Rating: 5 out of 5
following a purchase from 10/09/2023
I ordered a dome with a tent and hammock. Unfortunately, the tent had a weakness; so when we stretched it, one of the hooks cracked. I contacted France trampoline specifying what had happened and not really knowing what I expected from them in the end. Well, they made my son happy! They quickly sent a new tent! As after-sales service, it can't get better!
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Adelheid K.
Rating: 5 out of 5
following a purchase from 18/08/2023
Very good
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Mikael P.
Rating: 5 out of 5
following a purchase from 11/09/2023
Excellent provider and very good customer service despite a difficult order since a delivery error was made but everything was corrected in three days
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