Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2 and 5 stars

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Florence L.

Published on 15/05/2023 à 19h35 following a purchase from 10/04/2023

No problem

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Daniel S.

Published on 15/05/2023 à 16h43 following a purchase from 24/04/2023

The warranty processing is very fast just like the shipping. We are very satisfied.

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Caroline D.

Published on 15/05/2023 à 16h12 following a purchase from 21/04/2023

The trampoline was shipped very quickly from trampoline France and it seems qualitative, for now we are very happy with it, let's see how it holds up over time!! The downside concerns the delivery which was complicated, delivery scheduled for Wednesday, nothing I had to call, delivery rescheduled for Friday but again trampoline not loaded in the truck... They found a solution and we were still delivered on Friday but it wasn't without trouble, so I do not recommend this company at all.

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Colette D.

Published on 15/05/2023 à 15h55 following a purchase from 24/04/2023

I explained on the phone to a lady that I would like to receive the climbing dome before my grandson's visit at the end of the week. And the next day I was able to pick it up at the carrier!!! The dome was assembled uh... quite easily and it brings joy to our grandchildren. It is very stable and solid. Really very happy... thank you

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Alexandre B.

Published on 15/05/2023 à 15h54 following a purchase from 23/04/2023

Perfect! Quality product, fast delivery, suitable and careful packaging.

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Olivier M.

Published on 15/05/2023 à 15h40 following a purchase from 22/04/2023

Very qualitative product fully compliant with our expectations

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Adeline R.

Published on 15/05/2023 à 08h47 following a purchase from 21/04/2023

Xxx

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Maxime M.

Published on 14/05/2023 à 20h46 following a purchase from 23/04/2023

Screws compliant 👍

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Giovanni M.

Published on 14/05/2023 à 20h26 following a purchase from 24/04/2023

fast and compliant very satisfied with the service

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Jörg S.

Published on 14/05/2023 à 18h16 following a purchase from 10/03/2023

Compliments to all employees of Trampolintechnik! Extremely friendly and competent advice and handling of my request. Spare parts were also sent out of goodwill. Respect. I can only recommend the company. Best regards from Luxembourg, Jörg.

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Xavier B.

Published on 14/05/2023 à 17h34 following a purchase from 17/04/2023

very good

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Delphine B.

Published on 13/05/2023 à 19h18 following a purchase from 20/04/2023

Very fast shipping

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Laurent J.

Published on 13/05/2023 à 13h37 following a purchase from 11/04/2023

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Steve P.

Published on 12/05/2023 à 16h36 following a purchase from 30/03/2023

Very professional and responsive. Equipment always top-notch

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Jean-Marie E.

Published on 12/05/2023 à 15h59 following a purchase from 21/04/2023

well informed quickly delivered order

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Fabrice R.

Published on 12/05/2023 à 14h41 following a purchase from 20/04/2023

Nothing to report

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Patrick D.

Published on 12/05/2023 à 12h51 following a purchase from 20/04/2023

deadline respected and ordered product compliant

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Adeline F.

Published on 11/05/2023 à 21h46 following a purchase from 20/04/2023

Perfectly adapted, good quality and easy to install

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Marie-Catherine D.

Published on 11/05/2023 à 19h35 following a purchase from 21/04/2023

Nothing to say, everything was perfect

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Ghislaine B.

Published on 11/05/2023 à 13h31 following a purchase from 19/04/2023

Fast delivery, product compliant and of quality

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Madeleine B.

Published on 11/05/2023 à 11h20 following a purchase from 06/03/2023

The jumping mat fits perfectly and the delivery was on time as agreed.

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Isabelle R.

Published on 11/05/2023 à 09h40 following a purchase from 19/04/2023

Very good

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Martina B.

Published on 11/05/2023 à 09h28 following a purchase from 21/04/2023

Quality product easy to assemble

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Patrick B.

Published on 10/05/2023 à 20h20 following a purchase from 15/04/2023

Product in line with my expectations.

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Alfredo V.

Published on 10/05/2023 à 17h41 following a purchase from 18/04/2023

Very good product I recommend it

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Diane R.

Published on 10/05/2023 à 16h18 following a purchase from 13/04/2023

Really good

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Vincent L.

Published on 10/05/2023 à 10h10 following a purchase from 18/04/2023

Simple, fast, efficient order. Arrived in excellent condition as it was sufficiently protected in suitable packaging. A flawless performance!

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Christelle T.

Published on 10/05/2023 à 09h34 following a purchase from 19/04/2023

A quick order. After 3 days The carrier was very nice. The trampoline is top-notch, solid. It makes our daughter happy.

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Claire M.

Published on 09/05/2023 à 20h38 following a purchase from 16/04/2023

Really very satisfied with our purchase, delivery, packaging, instructions, quality! In short, we highly recommend it!

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Janne J.

Published on 09/05/2023 à 19h57 following a purchase from 29/03/2023

A very good address for everything that brings fun, we have only had the best experiences with the products and trampoline technology. Thank you.

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Joëlle Y.

Published on 09/05/2023 à 16h17 following a purchase from 04/04/2023

competent

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Raphael A.

Published on 09/05/2023 à 16h13 following a purchase from 18/04/2023

Promises kept

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Odile E.

Published on 09/05/2023 à 15h44 following a purchase from 19/04/2023

Top-notch reception Very high availability by phone as I had to call several times to ask questions... Very good advice. Material is compliant except that the edge of the net through which we pass the fiberglass rods is unfortunately plastic and not fabric or another material that does not deteriorate due to the sun, so the net may not last long because of this flaw. Too bad...

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Dominique R.

Published on 09/05/2023 à 15h30 following a purchase from 08/04/2023

thank you

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Thibaut D.

Published on 09/05/2023 à 14h47 following a purchase from 18/04/2023

Perfect

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Marie-Caroline D.

Published on 09/05/2023 à 14h25 following a purchase from 11/04/2023

Delay issue due to a missing item but very high responsiveness from your customer service and very good follow-up from them. Trampoline easy to assemble and of good quality

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Anne G.

Published on 09/05/2023 à 14h18 following a purchase from 06/04/2023

Difficult to find the product alone on the site but customer service was very efficient in providing information

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Geneviève M.

Published on 09/05/2023 à 14h15 following a purchase from 19/04/2023

Very fast delivery Material corresponding to the order

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Thibault D.

Published on 09/05/2023 à 11h51 following a purchase from 12/04/2023

We are delighted with the trampoline! The delivery was very fast, the mat arrived damaged but customer service immediately sent us a replacement at no extra cost! Thank you for your efficiency! We highly recommend this trampoline professional brand!

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Lydie B.

Published on 09/05/2023 à 10h46 following a purchase from 18/04/2023

Very satisfactory value for money.

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