Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2 and 5 stars

Reset filters

Eva G.

Published on 16/07/2022 à 17h25 following a purchase from 06/06/2022

Fast and uncomplicated processing. Very good communication. Flawless goods.

Translated reviews

Romain S.

Published on 15/07/2022 à 17h59 following a purchase from 11/05/2022

In line with expectations

Translated reviews

Christiane L.

Published on 15/07/2022 à 17h45 following a purchase from 27/05/2022

The stars give you my opinion !!!!

Translated reviews

Brigitte B.

Published on 15/07/2022 à 17h37 following a purchase from 21/05/2022

Satisfied with both the order process, delivery, and products

Translated reviews

Birgit A.

Published on 15/07/2022 à 10h31 following a purchase from 23/05/2022

Prompt delivery, excellent workmanship and easy to assemble - thank you very much, highly recommended

Translated reviews

Clement G.

Published on 14/07/2022 à 19h27 following a purchase from 30/05/2022

The trampoline is of very good quality, the girls love it we do not regret our purchase. I recommend 🤩

Translated reviews

Audrey N.

Published on 14/07/2022 à 15h58 following a purchase from 31/05/2022

Delivery on time. Package in perfect condition and super nice delivery person

Translated reviews

Fabienne M.

Published on 14/07/2022 à 10h25 following a purchase from 01/06/2022

I ordered a new net once received at home it was torn. After several phone calls, photos and responses - a lot of work - the person is absent - call back Monday.. I finally had a person who, seeing the photos sent, finally sent me another one. But it took time.

Translated reviews

Response from France Trampoline Published on 03/06/2022

Hello, We have taken your comment into account and we apologize for the waiting time. After verification, we received emails without photos from you for several days. As soon as we received visuals with the issue encountered, we processed your request. Indeed, we make it a point to respond as quickly as possible to customer requests, in order to satisfy you as best as possible. We hope that the new safety net meets your expectations, do not hesitate to come back to us for any problem. Best regards, the France Trampoline team

Antoine V.

Published on 13/07/2022 à 18h23 following a purchase from 01/06/2022

Very good product, simple assembly. Seems to be of quality. My daughters have fun with it every day!

Translated reviews

Sandra P.

Published on 13/07/2022 à 14h12 following a purchase from 30/05/2022

Very good after-sales service. In case of an issue, after-sales service is very easily reachable and sends the necessary part back as soon as possible. This is very appreciated.

Translated reviews

Hubert J.

Published on 13/07/2022 à 12h59 following a purchase from 03/05/2022

Everything was perfect!

Translated reviews

Jeremy W.

Published on 13/07/2022 à 12h31 following a purchase from 30/05/2022

Well-structured website, order tracking nothing to report, fast delivery

Translated reviews

Loriane J.

Published on 13/07/2022 à 09h45 following a purchase from 01/06/2022

Perfect thank you

Translated reviews

Arnaud P.

Published on 13/07/2022 à 08h48 following a purchase from 31/05/2022

Very good material, really not disappointed with my purchase

Translated reviews

Florent J.

Published on 12/07/2022 à 20h52 following a purchase from 30/05/2022

super nothing to say except super

Translated reviews

Samuel J.

Published on 12/07/2022 à 19h41 following a purchase from 31/05/2022

The shipping and everything was excellent, there was a problem with one piece and the speed for the exchange was very fast.

Translated reviews

Laëtitia L.

Published on 12/07/2022 à 18h44 following a purchase from 02/06/2022

Perfect they contacted me by email to ensure that I had ordered the right net

Translated reviews

Antoine G.

Published on 12/07/2022 à 16h59 following a purchase from 29/05/2022

Perfect delivery. Trampoline received in good condition. Well explained instructions and quality material. Nothing to report

Translated reviews

Bernard F.

Published on 12/07/2022 à 13h39 following a purchase from 28/05/2022

Nicely processed. Fast delivery.

Translated reviews

Fernando G.

Published on 12/07/2022 à 11h45 following a purchase from 31/05/2022

Quick and efficient attention. High-quality products.

Translated reviews

Isabelle L.

Published on 12/07/2022 à 10h18 following a purchase from 28/05/2022

completely satisfied, simple assembly, responsive customer service, the kids are happy and so are the adults. thank you!

Translated reviews

Pauline F.

Published on 12/07/2022 à 09h24 following a purchase from 28/05/2022

Excellent

Translated reviews

Christian E.

Published on 11/07/2022 à 21h59 following a purchase from 01/06/2022

Replacement parts were well described, delivered quickly and fit perfectly. Everything is great!

Translated reviews

Jean-jacques P.

Published on 11/07/2022 à 11h18 following a purchase from 31/05/2022

Meets my expectations. Fast delivery

Translated reviews

Aline T.

Published on 10/07/2022 à 20h10 following a purchase from 27/05/2022

The online order went very well but the delivery was catastrophic! Rescheduled for delivery multiple times by the DPD company and no respect for delivery instructions! Anyway, the package arrived a week late!!! At the price of delivery. This is more than abusive!? unhappy customer....

Translated reviews

Response from France Trampoline Published on 27/05/2022

Hello, We have taken your feedback into account, we are sincerely sorry that you had to wait with the carrier. After checking your tracking, indeed, the delivery was delayed and for that we apologize, but the delay is still within the 6 working days after handing over to the carrier as we announced at the time of your order. Our sales team is also there to assist you with any information requests regarding delivery tracking. Do not hesitate to contact them, they will try to find a solution or an alternative. They are available by email [email protected] or by phone at 0556360462 Best regards, the France Trampoline team

Audrey L.

Published on 10/07/2022 à 19h11 following a purchase from 29/05/2022

Quick and efficient

Translated reviews

Jana R.

Published on 10/07/2022 à 13h46 following a purchase from 22/05/2022

Everything worked out great.

Translated reviews

Petra P.

Published on 10/07/2022 à 13h46 following a purchase from 29/05/2022

Fast delivery, everything went perfectly and the trampoline is top! Highly recommended!

Translated reviews

Julian T.

Published on 09/07/2022 à 16h45 following a purchase from 25/05/2022

really very good

Translated reviews

Philippe B.

Published on 09/07/2022 à 15h22 following a purchase from 28/05/2022

Delivered as expected Nothing to say

Translated reviews

Heike M.

Published on 07/07/2022 à 20h51 following a purchase from 26/05/2022

Very quick response to inquiries. Good service for returns.

Translated reviews

Priscilla P.

Published on 07/07/2022 à 19h33 following a purchase from 01/04/2022

the trampoline completely meets our expectations, seems particularly sturdy. Fortunately given the price!

Translated reviews

Isabelle A.

Published on 07/07/2022 à 19h19 following a purchase from 26/05/2022

Very practical site, I was able to find exactly what I needed to get my trampoline back in service.

Translated reviews

Fabien N.

Published on 07/07/2022 à 18h45 following a purchase from 26/05/2022

Very good product

Translated reviews

Danièle M.

Published on 07/07/2022 à 17h58 following a purchase from 23/05/2022

the order was placed very quickly and very easily

Translated reviews

Can U.

Published on 07/07/2022 à 16h22 following a purchase from 26/05/2022

I ordered from France trampoline because you seem very professional at first glance. Unfortunately, only at first glance. The services provided did not match those promised, the papers for the tax exemption were never filled out by France trampoline, so I had to pay VAT twice.. Thank you...., the promised gift not delivered due to a 'mistake' by the marketing department, etc... I called to claim, politely, calmly, what was missing.... I was told that France trampoline made a mistake, that the advertisement on the site was incorrect, the person on the phone did not understand how a tax exemption worked, etc... No apologies, no solutions..... Very very amateur.

Translated reviews

Response from France Trampoline Published on 30/05/2022

Hello Sir, We have taken your comments regarding the export of your order to Switzerland into account. Indeed, we had not been trained for this type of situation with delivery in France and then export by your care to Switzerland at the time of your order and we sincerely apologize for this. For your case, you can always send us the confirmation of payment of Swiss taxes to our customer service and we can send you a refund of the French VAT. Since then, we have taken the necessary information so that if this type of request (delivery in France then export of your order to Switzerland) were to happen again, we could make a PABLO declaration. The payment of French VAT will always be necessary at the time of purchase and the refund of VAT after export can be made quickly after passing through Swiss customs. We renew our apologies for the issue encountered during your order. Best regards, the France Trampoline team

Rémi L.

Published on 07/07/2022 à 15h28 following a purchase from 23/05/2022

Nothing to report Product in accordance with expectations, fast delivery and friendly phone exchange!

Translated reviews

Jean-marc L.

Published on 07/07/2022 à 10h59 following a purchase from 26/05/2022

I have not yet opened the received package.

Translated reviews

Yann G.

Published on 06/07/2022 à 20h58 following a purchase from 26/05/2022

Very good information, communication, and delivery. Very good product as well.

Translated reviews

Nathalie M.

Published on 06/07/2022 à 15h57 following a purchase from 25/05/2022

Everything was perfect. Order and delivery!

Translated reviews