France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
No serious after-sales service follow-up... Request for information for spare parts due to very violent weather on a brand new trampoline... No professional feedback... It is in relation to its after-sales service follow-up that we measure the quality of a company, its seriousness, and especially its respect for existing customers! And here I clearly understood the message... Very very disappointed!!
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Response from France Trampoline
Hello Sir, thank you for your feedback. We understand your disappointment and we are in the process of reprocessing your file for your trampoline returned due to violent winds/storms. However, we would like to remind you that the coverage of warranty parts is not correlated with the various unfortunate weather events. The structures in your garden can be protected by an insurance company if you wish. We hope to find a solution together as quickly as possible and we assure you that we are doing our utmost to ensure your satisfaction. Best regards, the France Trampoline team
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Gabriela C.
Rating: 5 out of 5
following a purchase from 14/04/2022
very satisfied, fast delivery and telephone service is very attentive, kind and friendly.
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Souad H.
Rating: 5 out of 5
following a purchase from 01/04/2022
Perfect, nothing to complain about. Everything was great from start to finish. I highly recommend France trampoline.
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Herve M.
Rating: 5 out of 5
following a purchase from 19/04/2022
Quality material, meets our expectations, delivered quickly. The package was damaged but nothing was missing or damaged.
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Florence E.
Rating: 5 out of 5
following a purchase from 15/04/2022
Bravo, always listening, don't change anything because this is my second trampoline.
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Christel P.
Rating: 5 out of 5
following a purchase from 20/04/2022
great
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Yann G.
Rating: 5 out of 5
following a purchase from 20/04/2022
Very good telephone reception and serious in delivery
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Simone W.
Rating: 5 out of 5
following a purchase from 18/04/2022
Smooth ordering process, fast delivery
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Virginie F.
Rating: 5 out of 5
following a purchase from 20/04/2022
Order went very well, delivery a little more complicated, it's a shame
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Marc S.
Rating: 5 out of 5
following a purchase from 17/04/2022
Everything without problem. Fast delivery
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Sylvie B.
Rating: 5 out of 5
following a purchase from 18/04/2022
👍👍👍👍👍👍
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Sebastien D.
Rating: 5 out of 5
following a purchase from 18/04/2022
Everything is perfect!
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Isabelle G.
Rating: 5 out of 5
following a purchase from 18/04/2022
Very good
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Armin K.
Rating: 5 out of 5
following a purchase from 19/04/2022
best service
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Nary K.
Rating: 5 out of 5
following a purchase from 19/04/2022
Product meets my needs ==> conforms to the order
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Anaïs B.
Rating: 5 out of 5
following a purchase from 14/04/2022
Fast and careful delivery, very explanatory assembly instructions, and a quality trampoline for a reasonable price! Both kids and adults are having fun 😊 Thank you
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Benoit L.
Rating: 5 out of 5
following a purchase from 11/04/2022
Very good item
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Clément R.
Rating: 5 out of 5
following a purchase from 17/04/2022
Nothing to say about the order, tracking and ordered material, it fully met my expectations. I recommend!
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Cédric L.
Rating: 5 out of 5
following a purchase from 12/04/2022
Quality product
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Tatiana L.
Rating: 5 out of 5
following a purchase from 08/04/2022
Perfect for everything. It's reassuring to know that Perfect service still exists in France! Thank you also for the refund of the overpayment. Very honest of you.
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Mylene K.
Rating: 5 out of 5
following a purchase from 06/04/2022
Fast delivery, great quality-price ratio, nothing to say, I am happy to have bought on your site!
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Caroline K.
Rating: 5 out of 5
following a purchase from 12/04/2022
Quality products, fair prices, responsive: email exchanges handled within the day, professional and good advice, fast shipping, thank you
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Mathilde N.
Rating: 5 out of 5
following a purchase from 11/04/2022
Perfect. Very good customer service.
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Claire S.
Rating: 5 out of 5
following a purchase from 16/04/2022
Perfect!😊
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Jc R.
Rating: 5 out of 5
following a purchase from 24/02/2022
Very satisfactory, nothing to say except a very high professionalism and a very pleasant customer welcome, well done
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Bernadette M.
Rating: 5 out of 5
following a purchase from 19/12/2021
Nothing to report
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Antoine G.
Rating: 5 out of 5
following a purchase from 13/04/2022
Meets my expectations...
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Arnauld D.
Rating: 5 out of 5
following a purchase from 13/04/2022
Fast delivery, product quality corresponding to the advertisement
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Christian E.
Rating: 5 out of 5
following a purchase from 14/04/2022
Very good spare parts!! Better than the original.
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Charlene L.
Rating: 5 out of 5
following a purchase from 14/04/2022
Order received on time, quality of the products superb
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Christiane R.
Rating: 5 out of 5
following a purchase from 03/03/2022
Very satisfied with my second order and the information by phone before my purchase.
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Aurélie D.
Rating: 5 out of 5
following a purchase from 12/04/2022
A very efficient customer service.
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Priscillia D.
Rating: 5 out of 5
following a purchase from 13/04/2022
Satisfied with my purchase
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Laure M.
Rating: 5 out of 5
following a purchase from 12/04/2022
Satisfied, the products are true to the description. The ninja course allows for new adventures in our garden. The skate/swing for slake, however, can hardly be used with the ninja course when everything is set up for young children.
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Axelle D.
Rating: 5 out of 5
following a purchase from 14/04/2022
The material is of very good quality, the packaging and express delivery perfect.
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François S.
Rating: 5 out of 5
following a purchase from 12/04/2022
Very clear site. Receipt of the package faster than expected. Installation guide quite explicit, but could be improved.
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Hélène G.
Rating: 5 out of 5
following a purchase from 05/04/2022
Very good quality, easy to assemble
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Virginie C.
Rating: 5 out of 5
following a purchase from 10/04/2022
Good product, good customer service
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Mercedes C.
Rating: 5 out of 5
following a purchase from 08/04/2022
Resistant, durable and with good spare parts, good purchase
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Jean Paul B.
Rating: 5 out of 5
following a purchase from 01/04/2022
Perfect
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