Customer reviews of France Trampoline

C

Celine G.

Rating: 5 out of 5

Published on 04/06/2022 à 20h12 following a purchase from 23/04/2022

Fast shipping, well-packaged parcel. Easy to assemble. Perfect overall.

Translated reviews

L

Ludivine V.

Rating: 5 out of 5

Published on 04/06/2022 à 18h10 following a purchase from 22/04/2022

excellent product and excellent customer service

Translated reviews

G

Guillaume B.

Rating: 5 out of 5

Published on 04/06/2022 à 16h33 following a purchase from 18/04/2022

Trampoline received very quickly. Perfect quality, well-made instructions. Nothing to complain about, except that it created a lot of joyful screams from our 3-year-old child who is having a blast in it. By the way, the safety net part is really well made, there is really no risk of falling outside, unless we forget to close the entrance zipper properly. In summary 👍

Translated reviews

F

Frédéric L.

Rating: 5 out of 5

Published on 04/06/2022 à 14h20 following a purchase from 22/04/2022

Product as described, quick delivery.

Translated reviews

E

Eric T.

Rating: 5 out of 5

Published on 02/06/2022 à 19h52 following a purchase from 15/04/2022

-

Translated reviews

J

Jean-luc F.

Rating: 4 out of 5

Published on 02/06/2022 à 19h21 following a purchase from 03/04/2022

No problem with delivery. Overall the product meets my request, but there were many black wires along the zipper (serving for its fixation) that were loose and blocked the opening of it. Manufacturing defect?

Translated reviews

M

Michel L.

Rating: 4 out of 5

Published on 02/06/2022 à 18h44 following a purchase from 21/04/2022

serious, fast, efficient

Translated reviews

O

Olivier R.

Rating: 1 out of 5

Published on 02/06/2022 à 18h21 following a purchase from 16/02/2022

No serious after-sales service follow-up... Request for information for spare parts due to very violent weather on a brand new trampoline... No professional feedback... It is in relation to its after-sales service follow-up that we measure the quality of a company, its seriousness, and especially its respect for existing customers! And here I clearly understood the message... Very very disappointed!!

Translated reviews

Response from France Trampoline Published on 18/02/2022

Hello Sir, thank you for your feedback. We understand your disappointment and we are in the process of reprocessing your file for your trampoline returned due to violent winds/storms. However, we would like to remind you that the coverage of warranty parts is not correlated with the various unfortunate weather events. The structures in your garden can be protected by an insurance company if you wish. We hope to find a solution together as quickly as possible and we assure you that we are doing our utmost to ensure your satisfaction. Best regards, the France Trampoline team

J

Jaume F.

Rating: 4 out of 5

Published on 02/06/2022 à 10h50 following a purchase from 17/04/2022

***

Translated reviews

G

Gabriela C.

Rating: 5 out of 5

Published on 02/06/2022 à 09h28 following a purchase from 14/04/2022

very satisfied, fast delivery and telephone service is very attentive, kind and friendly.

Translated reviews

S

Souad H.

Rating: 5 out of 5

Published on 02/06/2022 à 09h26 following a purchase from 01/04/2022

Perfect, nothing to complain about. Everything was great from start to finish. I highly recommend France trampoline.

Translated reviews

H

Herve M.

Rating: 5 out of 5

Published on 02/06/2022 à 08h13 following a purchase from 19/04/2022

Quality material, meets our expectations, delivered quickly. The package was damaged but nothing was missing or damaged.

Translated reviews

F

Florence E.

Rating: 5 out of 5

Published on 01/06/2022 à 17h52 following a purchase from 15/04/2022

Bravo, always listening, don't change anything because this is my second trampoline.

Translated reviews

A

Anthony G.

Rating: 3 out of 5

Published on 01/06/2022 à 12h46 following a purchase from 19/04/2022

Reception in time of my replacement net for a Boost'up 390 trampoline... But the frame made up of several fiberglass rods is too short. I had to remove pieces from the top frame to try to complete the bottom one... As a result, the whole thing is fragile. Therefore, at least 50cm of fiberglass rod is missing at the bottom of the net to have something solid. Too bad.

Translated reviews

Response from France Trampoline Published on 20/04/2022

Hello Madam, We have taken note of your information. We are sorry to learn that you have encountered this type of inconvenience, as indeed our fiberglass arcs are packaged so that the diameter is correct for your trampoline. We have been operating this way for several years now, and we are surprised that you are facing such an issue when reassembling your trampoline for your children. We invite you to contact our customer service by email at [email protected] with photos to find a solution to your problem as soon as possible. We renew our apologies. Best regards, the France Trampoline team

C

Christel P.

Rating: 5 out of 5

Published on 01/06/2022 à 10h55 following a purchase from 20/04/2022

great

Translated reviews

Y

Yann G.

Rating: 5 out of 5

Published on 01/06/2022 à 09h54 following a purchase from 20/04/2022

Very good telephone reception and serious in delivery

Translated reviews

S

Simone W.

Rating: 5 out of 5

Published on 01/06/2022 à 09h23 following a purchase from 18/04/2022

Smooth ordering process, fast delivery

Translated reviews

V

Virginie F.

Rating: 5 out of 5

Published on 31/05/2022 à 21h54 following a purchase from 20/04/2022

Order went very well, delivery a little more complicated, it's a shame

Translated reviews

S

Stephan R.

Rating: 4 out of 5

Published on 31/05/2022 à 19h47 following a purchase from 17/04/2022

everything top - product fits and delivers what it promises! Not quite cheap, but good quality!

Translated reviews

M

Marc S.

Rating: 5 out of 5

Published on 31/05/2022 à 14h56 following a purchase from 17/04/2022

Everything without problem. Fast delivery

Translated reviews

S

Sylvie B.

Rating: 5 out of 5

Published on 31/05/2022 à 14h53 following a purchase from 18/04/2022

👍👍👍👍👍👍

Translated reviews

J

Jean Louis D.

Rating: 4 out of 5

Published on 31/05/2022 à 14h32 following a purchase from 20/04/2022

Perfect

Translated reviews

S

Sebastien D.

Rating: 5 out of 5

Published on 31/05/2022 à 13h27 following a purchase from 18/04/2022

Everything is perfect!

Translated reviews

R

Remi T.

Rating: 4 out of 5

Published on 31/05/2022 à 11h56 following a purchase from 18/04/2022

Fast delivery, happy to buy a brand, with spare parts or accessories if needed

Translated reviews

I

Isabelle G.

Rating: 5 out of 5

Published on 31/05/2022 à 11h53 following a purchase from 18/04/2022

Very good

Translated reviews

A

Armin K.

Rating: 5 out of 5

Published on 31/05/2022 à 09h28 following a purchase from 19/04/2022

best service

Translated reviews

S

Sandra V.

Rating: 4 out of 5

Published on 31/05/2022 à 09h22 following a purchase from 15/04/2022

Product found easily, delivered quickly. Too bad the shipping costs on the site are so high, I avoid ordering on the site unless I have no choice (replacement part).

Translated reviews

N

Nary K.

Rating: 5 out of 5

Published on 30/05/2022 à 20h19 following a purchase from 19/04/2022

Product meets my needs ==> conforms to the order

Translated reviews

A

Anaïs B.

Rating: 5 out of 5

Published on 30/05/2022 à 19h12 following a purchase from 14/04/2022

Fast and careful delivery, very explanatory assembly instructions, and a quality trampoline for a reasonable price! Both kids and adults are having fun 😊 Thank you

Translated reviews

B

Benoit L.

Rating: 5 out of 5

Published on 30/05/2022 à 18h46 following a purchase from 11/04/2022

Very good item

Translated reviews

C

Clément R.

Rating: 5 out of 5

Published on 30/05/2022 à 13h28 following a purchase from 17/04/2022

Nothing to say about the order, tracking and ordered material, it fully met my expectations. I recommend!

Translated reviews

C

Caroline D.

Rating: 4 out of 5

Published on 29/05/2022 à 20h41 following a purchase from 10/04/2022

Order and delivery were great! The assembly was difficult and very long. Quite disappointed with the quality-price ratio, the quality of our first trampoline from a competing brand seems better. Our son has already gotten his foot stuck between the springs because the protection is poorly designed. The basketball hoop is very much liked and the plastic seems solid to see over time.

Translated reviews

C

Cédric L.

Rating: 5 out of 5

Published on 29/05/2022 à 16h36 following a purchase from 12/04/2022

Quality product

Translated reviews

T

Tatiana L.

Rating: 5 out of 5

Published on 29/05/2022 à 15h18 following a purchase from 08/04/2022

Perfect for everything. It's reassuring to know that Perfect service still exists in France! Thank you also for the refund of the overpayment. Very honest of you.

Translated reviews

M

Mylene K.

Rating: 5 out of 5

Published on 29/05/2022 à 13h16 following a purchase from 06/04/2022

Fast delivery, great quality-price ratio, nothing to say, I am happy to have bought on your site!

Translated reviews

C

Caroline K.

Rating: 5 out of 5

Published on 29/05/2022 à 12h52 following a purchase from 12/04/2022

Quality products, fair prices, responsive: email exchanges handled within the day, professional and good advice, fast shipping, thank you

Translated reviews

M

Mathilde N.

Rating: 5 out of 5

Published on 29/05/2022 à 11h34 following a purchase from 11/04/2022

Perfect. Very good customer service.

Translated reviews

C

Claire S.

Rating: 5 out of 5

Published on 29/05/2022 à 11h32 following a purchase from 16/04/2022

Perfect!😊

Translated reviews

J

Jc R.

Rating: 5 out of 5

Published on 27/05/2022 à 10h14 following a purchase from 24/02/2022

Very satisfactory, nothing to say except a very high professionalism and a very pleasant customer welcome, well done

Translated reviews

B

Bernadette M.

Rating: 5 out of 5

Published on 26/05/2022 à 15h14 following a purchase from 19/12/2021

Nothing to report

Translated reviews