Customer reviews of France Trampoline

J

Julien E.

Rating: 4 out of 5

Published on 23/09/2021 à 08h26 following a purchase from 12/08/2021

Easy order, fast delivery

Translated reviews

I

Isabelle C.

Rating: 5 out of 5

Published on 22/09/2021 à 18h51 following a purchase from 31/07/2021

Perfect... As usual, the service is perfect. Both for ordering and for delivery... I highly recommend

Translated reviews

C

Catherine V.

Rating: 4 out of 5

Published on 22/09/2021 à 17h58 following a purchase from 23/03/2021

Good

Translated reviews

S

Solène V.

Rating: 4 out of 5

Published on 22/09/2021 à 12h31 following a purchase from 06/08/2021

Everything is of very good quality, assembly is smooth and the provided tools are suitable and sufficient. The only negative point is the announced assembly time... 20min. It took us more than 2 hours for 2 people to assemble it from start to finish. And even if we are not the fastest in the world, it is clearly impossible to assemble this trampoline (octopulse 460) in 20min.

Translated reviews

J

Jean-marc L.

Rating: 5 out of 5

Published on 21/09/2021 à 20h38 following a purchase from 09/08/2021

Good. Clear manual but assembly a bit long to do with somewhat muscular arms…

Translated reviews

D

Denis L.

Rating: 5 out of 5

Published on 21/09/2021 à 16h55 following a purchase from 09/08/2021

Replacement of the protection due to damage caused by hail and the ladder. The parts are available several years after purchase, that's why I chose France Trampoline. Package sent in the week following the order.

Translated reviews

J

José B.

Rating: 5 out of 5

Published on 21/09/2021 à 16h41 following a purchase from 10/08/2021

correct information, fast attention and service, ***

Translated reviews

T

Thierry L.

Rating: 5 out of 5

Published on 21/09/2021 à 14h21 following a purchase from 12/08/2021

Material conforms to my request, well informed about the delivery date, and of good quality where spare parts can be found if needed.

Translated reviews

E

Eric V.

Rating: 5 out of 5

Published on 21/09/2021 à 12h33 following a purchase from 10/08/2021

Very good

Translated reviews

L

Laure K.

Rating: 5 out of 5

Published on 21/09/2021 à 12h23 following a purchase from 13/07/2021

Very good quality trampoline, nothing to complain about. Very satisfied!

Translated reviews

D

Delphine B.

Rating: 5 out of 5

Published on 21/09/2021 à 11h14 following a purchase from 02/05/2021

No difficulty

Translated reviews

M

Maryline P.

Rating: 5 out of 5

Published on 21/09/2021 à 09h10 following a purchase from 02/08/2021

Excellent quality, bucket mat and springs perfect! My children are really happy to be able to jump on this trampoline

Translated reviews

C

Catherine C.

Rating: 5 out of 5

Published on 21/09/2021 à 08h50 following a purchase from 09/08/2021

Clear presentation. Good product found

Translated reviews

J

Jean-paul D.

Rating: 5 out of 5

Published on 20/09/2021 à 21h52 following a purchase from 03/08/2021

Delivery before the scheduled date, package without problems

Translated reviews

P

Pierre R.

Rating: 5 out of 5

Published on 20/09/2021 à 21h13 following a purchase from 07/08/2021

Perfect

Translated reviews

M

Marie-laure V.

Rating: 5 out of 5

Published on 20/09/2021 à 19h32 following a purchase from 02/08/2021

Good but assembly time longer than announced

Translated reviews

B

Barbara F.

Rating: 5 out of 5

Published on 20/09/2021 à 17h42 following a purchase from 11/08/2021

Order received on time and in line with my expectations

Translated reviews

P

Pablo Luis E.

Rating: 4 out of 5

Published on 20/09/2021 à 14h48 following a purchase from 24/05/2021

*** Another thing has been the service provided, where it is very improvable since I paid a surcharge for transport to arrive earlier and it didn't arrive; also, I was missing the ladder and it took more than two months to send it.

Translated reviews

D

Damien R.

Rating: 5 out of 5

Published on 20/09/2021 à 11h16 following a purchase from 31/07/2021

Very good quality trampoline, I recommend without hesitation.

Translated reviews

V

Veronika H.

Rating: 3 out of 5

Published on 19/09/2021 à 21h39 following a purchase from 18/05/2021

The trampoline is great, but the assembly is hard work. Especially stretching the net took a lot of time and effort from two adults. The ladder was delivered weeks after the trampoline - which wouldn't be a problem. Unfortunately, it was not mentioned that the ladder cannot be installed afterwards! We now have to remove the entire net again and remount it, which no one wants.

Translated reviews

Response from France Trampoline Published on 18/05/2021

Dear customer, thank you for your feedback. We are glad that you like the trampoline! Our customer service ([email protected]) is always available to help with questions or assembly difficulties. Regarding the installation of the ladder, you do not need to remove the entire net, just at the point where you will install the ladder. Best regards, your Trampolin-Technik team

O

Odette D.

Rating: 5 out of 5

Published on 19/09/2021 à 21h37 following a purchase from 14/06/2021

Service 👌 site to recommend

Translated reviews

S

Sandrine L.

Rating: 5 out of 5

Published on 19/09/2021 à 18h36 following a purchase from 10/08/2021

Very good

Translated reviews

Y

Yves L.

Rating: 5 out of 5

Published on 19/09/2021 à 16h19 following a purchase from 06/08/2021

Zip line conforms to the description. Easy to assemble, and the kids are having a blast.

Translated reviews

O

Oriane D.

Rating: 5 out of 5

Published on 19/09/2021 à 14h43 following a purchase from 21/07/2021

Excellent service.

Translated reviews

V

Veronique D.

Rating: 5 out of 5

Published on 19/09/2021 à 12h17 following a purchase from 08/08/2021

The measurement indication was not very clear, I had to return the jumping mat and the net. However, excellent phone reception, clear explanations, perfect product exchange, and great delivery speed.

Translated reviews

P

Prisca V.

Rating: 5 out of 5

Published on 19/09/2021 à 11h59 following a purchase from 16/06/2021

Good

Translated reviews

B

Beatrice D.

Rating: 5 out of 5

Published on 19/09/2021 à 08h56 following a purchase from 14/06/2021

Very serious! Highly recommend!

Translated reviews

M

Monica B.

Rating: 5 out of 5

Published on 19/09/2021 à 08h21 following a purchase from 07/08/2021

Once the order was placed, there was no need for anything else. Order, payment, delivery, and assembly of the dome all went smoothly, without any difficulties. Precise service and full satisfaction regarding the quality of the product received.

Translated reviews

G

Grégoria K.

Rating: 5 out of 5

Published on 18/09/2021 à 20h55 following a purchase from 08/08/2021

Very good!

Translated reviews

F

François O.

Rating: 5 out of 5

Published on 18/09/2021 à 20h35 following a purchase from 09/08/2021

Very Good

Translated reviews

L

Lauriane R.

Rating: 4 out of 5

Published on 18/09/2021 à 19h58 following a purchase from 14/05/2021

Very satisfied

Translated reviews

A

Anne S.

Rating: 5 out of 5

Published on 18/09/2021 à 17h30 following a purchase from 09/08/2021

very good phone reception, a very competent and helpful contact, very fast shipping

Translated reviews

P

Patrice L.

Rating: 3 out of 5

Published on 18/09/2021 à 17h14 following a purchase from 05/07/2021

Long delivery and item slightly different from the previous one!

Translated reviews

Response from France Trampoline Published on 09/07/2021

Hello and thank you for your comment. When you placed your order on 05/07, the net was not in stock until 25/07, as indicated on the product sheet. We shipped the product on 07/08. We apologize for these few days of delay and do our best to ensure our customers receive their orders as quickly as possible. Your new net should last you as long as the old one. Best regards, the France Trampoline team.

H

Helene B.

Rating: 5 out of 5

Published on 18/09/2021 à 13h48 following a purchase from 04/07/2021

The order was a bit long to receive! But I found a trampoline like new

Translated reviews

P

Patrice L.

Rating: 5 out of 5

Published on 18/09/2021 à 13h40 following a purchase from 04/08/2021

Delivery scheduled for Saturday but postponed to Monday due to an "incident". Other than that, everything is perfect.

Translated reviews

V

Virginie A.

Rating: 5 out of 5

Published on 18/09/2021 à 13h18 following a purchase from 02/08/2021

Quality products. The advisors are very professional.

Translated reviews

J

Joanna L.

Rating: 5 out of 5

Published on 18/09/2021 à 12h40 following a purchase from 05/08/2021

Fast delivery

Translated reviews

J

Jessica G.

Rating: 5 out of 5

Published on 18/09/2021 à 11h48 following a purchase from 26/05/2021

Excellent product, customer service responds quickly.

Translated reviews

F

Fanny D.

Rating: 5 out of 5

Published on 18/09/2021 à 11h19 following a purchase from 02/08/2021

Very good material, the buried trampoline is a success. And much safer for parents. No issues with the order, delivery on time. I recommend.

Translated reviews

X

Xavier P.

Rating: 4 out of 5

Published on 18/09/2021 à 11h14 following a purchase from 12/07/2021

Delivery a bit long due to covid. Efficient phone support.

Translated reviews