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M
Rating: 5 out of 5
The package was damaged but did not affect the product.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Really great service! Thank you!
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A
Rating: 4 out of 5
Nothing to report
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S
Rating: 5 out of 5
very good service and product!
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R
Rating: 5 out of 5
Great trampoline, our children are thrilled
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R
Rating: 5 out of 5
Very good, good responsiveness following a small anomaly on a tube
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M
Rating: 5 out of 5
The products are well presented. To find you, you still have to search for French products, as you do not appear in the first search.
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C
Rating: 5 out of 5
On the new trampoline I had attachments that broke - they sent me new ones for free. Very good service
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F
Rating: 5 out of 5
Completely satisfied.
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F
Rating: 5 out of 5
Everything went well!
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J
Rating: 5 out of 5
Impeccable
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J
Rating: 5 out of 5
Nothing to complain about. On time and friendly
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C
Rating: 4 out of 5
very satisfied.
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A
Rating: 5 out of 5
Quality and secure material
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G
Rating: 3 out of 5
Good for the product and delivery... however, it is not quite suitable for my trampoline... regarding the lower attachments of the net frame. To see over time with a DIY done... Moreover, I find the exit of the trampoline through the net dangerous... children can trip at the foot and are forced to hold on at the net closure level with their hands to pass the exit... to see also over time
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Response from France Trampoline
Hello and thank you for your comment. Unless we are mistaken, your trampoline is not of our brand. Our spare parts can also fit other brands but are not always compatible. Regarding the net entrance, we previously had an L-shaped opening but the new trampoline standard requires us to offer only a vertical opening. Best regards, the France Trampoline team.
H
Rating: 4 out of 5
Good material, delivery within the deadline, OK
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L
Rating: 5 out of 5
Very good service.
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P
Rating: 5 out of 5
Excellent product and fast delivery.
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G
Rating: 5 out of 5
We were very satisfied with the ordered item and the delivery timing.
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S
Rating: 5 out of 5
Available and efficient team
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C
Rating: 5 out of 5
Very well organized website, all parameters for the trampoline can be entered individually, and you are always reminded that there are similar trampoline covers, and please pay attention to everything (number of eyelets, diameter, etc.). Delivery fast and uncomplicated.
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K
Rating: 5 out of 5
Everything top!
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S
Rating: 5 out of 5
Responsiveness and speed of delivery. Quality product. Conforms to the order. The children are delighted
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L
Rating: 5 out of 5
Very good quality. Perfect service. The after-sales service contacted me before sending the order to validate the correct item. Top
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M
Rating: 5 out of 5
Very good
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L
Rating: 4 out of 5
Correct.
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M
Rating: 4 out of 5
Very good
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G
Rating: 5 out of 5
Super Zipline
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B
Rating: 5 out of 5
Order placed well
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S
Rating: 5 out of 5
Good communication when inquiring, good quality, large selection
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M
Rating: 4 out of 5
Order made following a damaged cover, France trampoline customer service very responsive and professional. Diameter error of the cover, but the error was quickly corrected by customer service. The only downside, the delivery person left the order on the trampoline which did not allow me to refuse the package that did not have the correct diameter. But France trampoline took it back at their expense, and quickly sent the correct cover without charge.
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A
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
A bit of wait on my order but good reception and perfect material. Thank you
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M
Rating: 5 out of 5
Product conforms to the description, very fast delivery and impeccable quality.
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C
Rating: 5 out of 5
Order shipped on the scheduled date (forecast according to restock). Well packaged. It is really interesting that spare parts for trampolines are always available! It is truly a guarantee of quality for France Trampoline.
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A
Rating: 3 out of 5
Very long to arrive.
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Response from France Trampoline
Hello, thank you for your feedback. At the time of your order, the items were not available before 30/06, as indicated on the product sheet. We sent you the products without delay as soon as they returned to stock, which was 10 days before the initially planned restock date. We apologize for the waiting time and do our best to inform our customers. Best regards, the France Trampoline team.
J
Rating: 5 out of 5
Super product. Fast delivery 👍
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P
Rating: 4 out of 5
Very long delivery time because parts are pending.
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D
Rating: 4 out of 5
The delivery person was very nice, he dropped off the package where it suited me and all with kindness and friendliness. It's a bit complicated to reach the office by phone and leave a message. But they are serious people in their job. A safety note, I have 8 small children and the youngest (4 years old) had the idea to go underneath while the others were playing on top. So supervision is essential, but maybe a net underneath would be welcome.
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E
Rating: 5 out of 5
Quality material delivered on time.
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