Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3, 4 and 5 stars

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A
Anne Marie D.
Rating: 4 out of 5
following a purchase from 01/04/2021
Hello The only downside is the assembly because you need to be 2 and it’s a struggle and we get our fingers stuck
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Guillaume L.
Rating: 1 out of 5
following a purchase from 01/05/2021
So it’s terrible with you, lost order, I only get refunded when you find the order, finally I’m offered a new delivery which I kindly accept and I receive an email 4 days later to tell me that there is a 2-month stock shortage, a joke!!! and yet I liked your concept, I hesitated with *** and well it would be ***. So I’m hesitant to give you a bad review on Google.
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Response from France Trampoline
Hello, I’m sorry to read this. Indeed, your order has unfortunately been lost, please believe that this is independent of our will. During the search, the soccer goal went out of stock. We apologize for the delay in searching and refunding, but in this case we must respect a process that takes time. We would be happy to give you a 5% voucher for your next purchase if you wish to order again on our site. Have a great day, the France Trampoline team.
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Laetitia B.
Rating: 5 out of 5
following a purchase from 03/05/2021
Very satisfied... very good quality. The children never get tired of the zip line, neither do the adults!! The whole family tested it, even grandpa 😂. Delivery was quite fast... really not disappointed... thank you 😊
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Christiane V.
Rating: 4 out of 5
following a purchase from 24/03/2021
Good provider, quality product and good phone contact, I highly recommend
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Damien R.
Rating: 5 out of 5
following a purchase from 28/04/2021
Very good trampoline, 250cm version, looks good. The net is well tensioned, and if you respect the direction of the bungee cords that hold it, the trampoline does not creak 👍 Attention, adults can go on it, but my butt touched when I tried a trick... (falling sitting) I had contacted customer service before ordering to make sure that adults can enjoy it... I was told that the standard imposes 50kg regarding the circumference... but that you can go up to 130kg... I weigh only 70 and I touch when jumping hard... It's still the same fabric and the same springs as the 300... but the 300 is a bit higher...
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Frédéric C.
Rating: 5 out of 5
following a purchase from 18/04/2021
Fast service, very good mat, the children are very happy
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François B.
Rating: 5 out of 5
following a purchase from 30/04/2021
Delivered quickly and product as expected although a bit expensive!
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Alexia B.
Rating: 5 out of 5
following a purchase from 03/05/2021
Good, as usual
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Alfonso C.
Rating: 5 out of 5
following a purchase from 02/05/2021
Great quality
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Thomas A.
Rating: 5 out of 5
following a purchase from 18/04/2021
Very good selection. The jumping mat fit, dimensions as stated. Good communication.
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Sébastien O.
Rating: 4 out of 5
following a purchase from 14/04/2021
Hello, The trampoline is functional, even if in some cases the diagrams in the manual are not adapted to the specific model I bought. A very big negative point that I invite you to consider: the stock reduction policy is not optimal given the very long restocking times. I want to buy complementary products (tent, etc.) but what's the point if it's to receive them almost at the end of the school holidays?? (and we are only in June..). I can't be the only one in this case... You optimize cash flow but surely miss out on sales.. :-(
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Anette Z.
Rating: 5 out of 5
following a purchase from 21/04/2021
Even after a few weeks, I was able to exchange the goods and now everything is great again, thank you
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Guillaume D.
Rating: 5 out of 5
following a purchase from 29/04/2021
Fast delivery, assembly with really simple instructions, the product seems robust, we'll see over time
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Dalina M.
Rating: 5 out of 5
following a purchase from 28/04/2021
Great!
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Zélig P.
Rating: 5 out of 5
following a purchase from 12/04/2021
Perfect delivery. A bit long deadline though. The trampoline is great. Some difficulties in assembly. The manual is not very detailed, but we manage. It is essential to have several people. Ready for hours of happiness...! Thank you!!
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Céline L.
Rating: 5 out of 5
following a purchase from 11/03/2021
Great
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Alain F.
Rating: 5 out of 5
following a purchase from 02/05/2021
Very fast order delivery time
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Jean Rene R.
Rating: 5 out of 5
following a purchase from 22/04/2021
Product conforms to what I expected. Delivery on time
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Jean-françois L.
Rating: 4 out of 5
following a purchase from 20/04/2021
Replacement of the jumping mat, still available after 7 years.
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Odile F.
Rating: 3 out of 5
following a purchase from 26/04/2021
no communication problem but big difficulty to get the requested product.
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Response from France Trampoline
Hello Madam, thank you for your comment. Indeed, the first net you received was not the right one and we are really sorry about that. We have done what is necessary to send you the correct product that you should have received. Enjoy your trampoline! Have a nice end of the day, the France Trampoline team.
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Sebastian S.
Rating: 5 out of 5
following a purchase from 02/05/2021
Very good, would gladly do it again
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Laurent C.
Rating: 5 out of 5
following a purchase from 31/03/2021
Products delivered within the displayed deadlines. Appreciable phone logistical support if needed. Product easily assembled with family thanks to a manual and high-quality materials. Thank you
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Francoise F.
Rating: 5 out of 5
following a purchase from 30/04/2021
perfectly matches my order
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Gwendoline L.
Rating: 5 out of 5
following a purchase from 12/04/2021
Super quality trampoline and rather simple to assemble with 2 people.
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Benjamin C.
Rating: 5 out of 5
following a purchase from 01/05/2021
Product perfectly compliant. It is preferable to be 2 for the installation to ensure good cable tension. We installed it over a distance of 17 m and it works very well. The children are having a blast and the parents too (I weigh over 90kg).
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Jean Jacques P.
Rating: 3 out of 5
following a purchase from 30/04/2021
I informed customer service with supporting photos that I found the shackles too small.
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Response from France Trampoline
Hello and thank you for your feedback. I see that customer service has already gotten back to you and sent you the manual. Your installation seems very good to us! Enjoy your zip line!
V
Virginie J.
Rating: 5 out of 5
following a purchase from 26/04/2021
Fast delivery. Zip line easy to install. Both children and adults are having fun.
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Patrice L.
Rating: 5 out of 5
following a purchase from 12/04/2021
France trampoline: always attentive and good advice. Products that last over time.
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Amandine G.
Rating: 4 out of 5
following a purchase from 08/03/2021
Excellent quality trampoline (hoping that the future confirms this as well), announced deadline respected; just 1 star removed precisely because the announced and respected deadline was almost 2 months... that feels long when you are impatient ;) !
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Jean-paul F.
Rating: 4 out of 5
following a purchase from 18/04/2021
Having already purchased a trampoline from France Trampoline several years ago, we ordered new parts to replace some that needed to be changed. While everything went well regarding the order and delivery, we found it unfortunate not to have an explanatory manual for changing the new parts. Indeed, some of the new parts ordered have changed compared to the old ones and do not fit together in the same way. Positive point, we noticed that the new materials had been improved in the meantime!
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Romain M.
Rating: 5 out of 5
following a purchase from 08/04/2021
Very good material.
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Sophie S.
Rating: 5 out of 5
following a purchase from 25/04/2021
Very good quality service. Products easy to find on the site. No issues. Deadlines respected.
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Stéphanie K.
Rating: 5 out of 5
following a purchase from 20/04/2021
Sturdy arch and quite easy to install.
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Virginie D.
Rating: 5 out of 5
following a purchase from 25/03/2021
Quality materials, really no regrets!
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Claire D.
Rating: 5 out of 5
following a purchase from 09/03/2021
The trampoline is great, well packaged and meets our expectations. The only downside for me is the delivery service which is not up to par.
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Franck P.
Rating: 5 out of 5
following a purchase from 27/04/2021
Serious service.
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Fabrice P.
Rating: 5 out of 5
following a purchase from 25/04/2021
Very happy
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Pogrilz M.
Rating: 4 out of 5
following a purchase from 21/03/2021
Good waiting for the product
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Melanie M.
Rating: 5 out of 5
following a purchase from 08/04/2021
Super product, the quality is there and the shipping was fast, my son is delighted and so are we, I recommend 100%.
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Sylvain G.
Rating: 4 out of 5
following a purchase from 23/04/2021
Good product, although there is a lack of information about the tools that need to be used.
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