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G
Rating: 5 out of 5
Fast delivery, assembly with really simple instructions, the product seems robust, we'll see over time
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 3, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
Great!
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Z
Rating: 5 out of 5
Perfect delivery. A bit long deadline though. The trampoline is great. Some difficulties in assembly. The manual is not very detailed, but we manage. It is essential to have several people. Ready for hours of happiness...! Thank you!!
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C
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Very fast order delivery time
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J
Rating: 5 out of 5
Product conforms to what I expected. Delivery on time
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J
Rating: 4 out of 5
Replacement of the jumping mat, still available after 7 years.
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O
Rating: 3 out of 5
no communication problem but big difficulty to get the requested product.
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Response from France Trampoline
Hello Madam, thank you for your comment. Indeed, the first net you received was not the right one and we are really sorry about that. We have done what is necessary to send you the correct product that you should have received. Enjoy your trampoline! Have a nice end of the day, the France Trampoline team.
S
Rating: 5 out of 5
Very good, would gladly do it again
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L
Rating: 5 out of 5
Products delivered within the displayed deadlines. Appreciable phone logistical support if needed. Product easily assembled with family thanks to a manual and high-quality materials. Thank you
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F
Rating: 5 out of 5
perfectly matches my order
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G
Rating: 5 out of 5
Super quality trampoline and rather simple to assemble with 2 people.
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B
Rating: 5 out of 5
Product perfectly compliant. It is preferable to be 2 for the installation to ensure good cable tension. We installed it over a distance of 17 m and it works very well. The children are having a blast and the parents too (I weigh over 90kg).
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J
Rating: 3 out of 5
I informed customer service with supporting photos that I found the shackles too small.
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Response from France Trampoline
Hello and thank you for your feedback. I see that customer service has already gotten back to you and sent you the manual. Your installation seems very good to us! Enjoy your zip line!
V
Rating: 5 out of 5
Fast delivery. Zip line easy to install. Both children and adults are having fun.
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P
Rating: 5 out of 5
France trampoline: always attentive and good advice. Products that last over time.
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A
Rating: 4 out of 5
Excellent quality trampoline (hoping that the future confirms this as well), announced deadline respected; just 1 star removed precisely because the announced and respected deadline was almost 2 months... that feels long when you are impatient ;) !
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J
Rating: 4 out of 5
Having already purchased a trampoline from France Trampoline several years ago, we ordered new parts to replace some that needed to be changed. While everything went well regarding the order and delivery, we found it unfortunate not to have an explanatory manual for changing the new parts. Indeed, some of the new parts ordered have changed compared to the old ones and do not fit together in the same way. Positive point, we noticed that the new materials had been improved in the meantime!
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R
Rating: 5 out of 5
Very good material.
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S
Rating: 5 out of 5
Very good quality service. Products easy to find on the site. No issues. Deadlines respected.
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S
Rating: 5 out of 5
Sturdy arch and quite easy to install.
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V
Rating: 5 out of 5
Quality materials, really no regrets!
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C
Rating: 5 out of 5
The trampoline is great, well packaged and meets our expectations. The only downside for me is the delivery service which is not up to par.
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F
Rating: 5 out of 5
Serious service.
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F
Rating: 5 out of 5
Very happy
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P
Rating: 4 out of 5
Good waiting for the product
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M
Rating: 5 out of 5
Super product, the quality is there and the shipping was fast, my son is delighted and so are we, I recommend 100%.
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S
Rating: 4 out of 5
Good product, although there is a lack of information about the tools that need to be used.
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D
Rating: 4 out of 5
Quality product.
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P
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Product fully meets expectations.
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D
Rating: 5 out of 5
Good quality product purchased for my grandchildren, to complete their Ninja course.
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T
Rating: 5 out of 5
Very good. Attentive, good advice. The product meets our expectations. Good quality. Great success.
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S
Rating: 5 out of 5
Nothing to complain about, very good
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C
Rating: 5 out of 5
Product conforms to expectations.
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J
Rating: 5 out of 5
Spare parts ordered and perfect delivery!
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A
Rating: 5 out of 5
Disappointed by the ladder and the banner
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A
Rating: 4 out of 5
Good product but unfortunate delivery delay due to stock shortage
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R
Rating: 5 out of 5
France trampoline is an establishment that offers very good service
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C
Rating: 5 out of 5
Very good product.
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