France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Good exchange with customer service regarding the availability and relevance of spare parts. Order delivered quickly. It's nice to have follow-up on the trampoline and quality parts.
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Jerome F.
Rating: 5 out of 5
following a purchase from 25/03/2021
Perfect service, good telephone reception, we opted for octopulse 460 top quality.
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Stéphanie G.
Rating: 5 out of 5
following a purchase from 17/03/2021
Fast and quality service. Good listening and understanding of the request
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Michael W.
Rating: 5 out of 5
following a purchase from 25/03/2021
Product excellent and service as well!
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Daniele B.
Rating: 5 out of 5
following a purchase from 24/03/2021
Very good product. Our first trampoline came from *** and after 10 years of good service, it was damaged. The children wanted a rectangular one for better bouncing with several. And we think we made the best choice with France Trampoline. Since its installation, it has brought joy to 16-year-olds and 10-year-olds.
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Isabelle M.
Rating: 4 out of 5
following a purchase from 24/03/2021
Very good trampoline of very good quality hence the price 😅
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Karine G.
Rating: 5 out of 5
following a purchase from 25/03/2021
Very good!
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Pierre F.
Rating: 5 out of 5
following a purchase from 26/03/2021
Delivery time respected, very good product, the little children are delighted. However, when buying from France trampoline, I didn't expect to buy Chinese. Very satisfied with my purchase.
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Francois G.
Rating: 5 out of 5
following a purchase from 19/03/2021
Order, shipping, and delivery perfect. Product conforms to my expectations
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Jennifer M.
Rating: 4 out of 5
following a purchase from 26/03/2021
Fast delivery. Very appreciated contact. The only downside is that I didn't see anything regarding a crucial point of the ordered item: the recommendation regarding the trunk size. By a few centimeters, I couldn't install it. As a result, the protection provided for the tree is insufficient.
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Bernard T.
Rating: 4 out of 5
following a purchase from 26/03/2021
Product conforms and fast delivery
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Philippe S.
Rating: 5 out of 5
following a purchase from 24/03/2021
Impeccable... the little ones are having a blast
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Bernard D.
Rating: 5 out of 5
following a purchase from 26/03/2021
TB
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Severine L.
Rating: 5 out of 5
following a purchase from 25/03/2021
Product compliant Fast delivery Contact with customer service excellent. Very nice service
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Jean-Pierre L.
Rating: 3 out of 5
following a purchase from 17/03/2021
I appreciated the information provided. The trampoline net seems to be of good quality (to see in the duration). However, the fixing hooks at the base are plastic and they break one after the other from the first uses.
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Response from France Trampoline
Hello and thank you for your feedback. We are sorry to read this and apologize for the problem encountered. I invite you to send, by email, photos of the broken parts to our customer service who will find a solution. [email protected] Best regards, the France Trampoline Team.
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Andreas U.
Rating: 5 out of 5
following a purchase from 25/03/2021
Once again everything is good, goods are excellent, gladly again
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Stéphane B.
Rating: 5 out of 5
following a purchase from 04/03/2021
Impeccable delivery and on the announced day.
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Jean-Pierre G.
Rating: 5 out of 5
following a purchase from 24/03/2021
telephone contact very satisfactory perfect welcome
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Corinne R.
Rating: 4 out of 5
following a purchase from 12/03/2021
Hello I ordered too many springs will you refund them
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Laurent V.
Rating: 4 out of 5
following a purchase from 23/03/2021
good
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Laetitia D.
Rating: 5 out of 5
following a purchase from 22/03/2021
Product meets my expectations. Delivery time correct.
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Thibault A.
Rating: 5 out of 5
following a purchase from 01/03/2021
Perfect, fast, simple
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Jacky M.
Rating: 5 out of 5
following a purchase from 05/03/2021
Satisfactory order
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Pierre G.
Rating: 5 out of 5
following a purchase from 18/03/2021
Everything was perfect! welcome, order, delivery and the delivered product.
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Michel L.
Rating: 5 out of 5
following a purchase from 24/03/2021
Quality product, fast delivery, effective advice
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Guigard G.
Rating: 5 out of 5
following a purchase from 24/03/2021
Carbon rods to hold the net that are of a larger diameter than the original ones, much stronger. You just need to recover the elastic from the old ones that was not provided.
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Valerie A.
Rating: 5 out of 5
following a purchase from 23/03/2021
Fast delivery and in accordance with the order. Product meets expectations and is true to the description
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Julien B.
Rating: 5 out of 5
following a purchase from 12/03/2021
Very good product I recommend it
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Karine C.
Rating: 5 out of 5
following a purchase from 08/03/2021
The service is always impeccable
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Veronique R.
Rating: 5 out of 5
following a purchase from 22/03/2021
Fast and efficient delivery of parts
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Sylvie B.
Rating: 5 out of 5
following a purchase from 23/03/2021
Serious site,
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Aurélien G.
Rating: 5 out of 5
following a purchase from 06/12/2020
Very responsive supplier to the questions asked. Really great! We had a small issue with the delivery and the problem was resolved very quickly (immediate exchange of material). Really happy.
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Eric J.
Rating: 5 out of 5
following a purchase from 23/03/2021
No problem 😊 good quality Thank you 🙏
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Jean-Pierre V.
Rating: 4 out of 5
following a purchase from 07/03/2021
hello your customer service team is excellent and friendly, the only problem is with your delivery service (DPD) not up to par best regards *** PS: thank you to your customer service team
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Eliane L.
Rating: 5 out of 5
following a purchase from 22/03/2021
Very descriptive
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Frederic P.
Rating: 1 out of 5
following a purchase from 23/03/2021
Quality just passable (the previous one lasted less than 2 years) and new color (gym blue) of very questionable taste
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Response from France Trampoline
Hello and thank you for your feedback. We are sorry that you do not like the color, we changed the design and color of the trampoline in 2020. The net you ordered is indeed a premium net compatible with your Waouuh Octopulse, the quality has not decreased. If needed, do not hesitate to contact our customer service. Best regards, the France Trampoline Team.
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Julien L.
Rating: 4 out of 5
following a purchase from 22/03/2021
Package received on time and well packaged
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Bernard S.
Rating: 4 out of 5
following a purchase from 21/03/2021
all ok
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Elodie L.
Rating: 5 out of 5
following a purchase from 22/03/2021
Very happy with the product but especially I appreciated that they made sure I did not make a mistake in the measurements before sending the order, that's great 👍
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Michel D.
Rating: 4 out of 5
following a purchase from 20/03/2021
order conforms to the original, reference easy to find, fast delivery, so perfect
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