France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Quick reception, very well packaged... No problem... In accordance with the description and easy to assemble.
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Daniel H.
Rating: 4 out of 5
following a purchase from 14/03/2021
good
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Odile A.
Rating: 5 out of 5
following a purchase from 05/03/2021
Very good products and easy to reach someone online for good information. Perfect
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Arnaud M.
Rating: 5 out of 5
following a purchase from 22/03/2021
2 packages out of 3 arrived with damaged packaging but without consequence on the product.
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Julie D.
Rating: 5 out of 5
following a purchase from 21/03/2021
Delighted with their service. Well-designed site and after placing the order, a sales representative contacted me to ensure that the chosen product is compatible with my equipment.
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Kévin M.
Rating: 5 out of 5
following a purchase from 21/03/2021
Fast and well packaged
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Alessandro A.
Rating: 5 out of 5
following a purchase from 20/03/2021
Everything arrived and was assembled without problems, in use for more than a month. Very satisfied with the product, I highly recommend it.
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Claude B.
Rating: 5 out of 5
following a purchase from 19/03/2021
Robust trampoline. The kids are delighted.
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Adeline C.
Rating: 3 out of 5
following a purchase from 21/03/2021
package arrived wet from a cleaning product coming from a punctured can in the transport truck. I accepted the package anyway after checking but I had to unpack it immediately to prevent the product from damaging the whole.
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Response from France Trampoline
Hello, thank you very much for your comment. We are sorry that the delivery did not go ideally, please feel free to contact customer service if needed. Please note that you always have the option to refuse a package if it does not arrive in good condition. I wish you an excellent day. The France Trampoline team.
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Claudie J.
Rating: 4 out of 5
following a purchase from 21/03/2021
Good customer service
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Anne L.
Rating: 3 out of 5
following a purchase from 22/03/2021
ball arrived with a loose seam
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Response from France Trampoline
Hello, Thank you very much for your feedback. We did not receive your email, I am sorry. Please feel free to resend your photos ([email protected]) so that we can forward them to production to inform them of the manufacturing issue. We will send you a new ball as soon as it is back in stock. Have a nice day, The France Trampoline team.
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Franck L.
Rating: 5 out of 5
following a purchase from 20/03/2021
Nothing to complain about. The entire service went very well
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Janet H.
Rating: 5 out of 5
following a purchase from 12/03/2021
Great advice from ***. Fast delivery. Good product. Top quality. ***
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Fabienne B.
Rating: 4 out of 5
following a purchase from 21/03/2021
Top fast delivery
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Jean-François C.
Rating: 5 out of 5
following a purchase from 20/03/2021
Very good
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Viviane T.
Rating: 5 out of 5
following a purchase from 20/03/2021
good
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Emilie V.
Rating: 5 out of 5
following a purchase from 20/03/2021
In accordance with the announced criteria.
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Julie C.
Rating: 5 out of 5
following a purchase from 22/03/2021
Super happy. My son is thrilled, it's super sturdy
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Bernadette D.
Rating: 5 out of 5
following a purchase from 18/03/2021
Excellent
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Nicole B.
Rating: 5 out of 5
following a purchase from 20/02/2021
Everything is good
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Xavier D.
Rating: 4 out of 5
following a purchase from 15/03/2021
Very good but not easy to assemble
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Jean-Luc B.
Rating: 5 out of 5
following a purchase from 27/02/2021
very good
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Olivier W.
Rating: 5 out of 5
following a purchase from 17/03/2021
Well received 😊👍
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Myriam M.
Rating: 4 out of 5
following a purchase from 18/03/2021
The paint in the center of the fabric stains clothes. The attachments to secure the cushion that protects the springs are very, very difficult to put on. We had to undo the knots and redo them after passing the elastics with a screwdriver. Very bad choice of fixation to review in my opinion. The zipper that closes the trampoline net broke on the first day. The attachments that hold the net under the trampoline are fragile. In 1 month, 2 have already broken. Apart from that, the trampoline has a good bounce and is robust.
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Jean-Claude F.
Rating: 4 out of 5
following a purchase from 19/03/2021
Good product, quality. For the zip lines, the basic sling (2m) is short for large trees, I had to reorder a longer one (4m). This problem should be mentioned, with an option for a long sling.
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Cannelle P.
Rating: 5 out of 5
following a purchase from 16/03/2021
Speed of delivery, quick assembly, solid trampoline
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Sophie T.
Rating: 5 out of 5
following a purchase from 15/02/2021
Perfect
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Alain K.
Rating: 5 out of 5
following a purchase from 18/03/2021
Product conforms to its description. Deadline respected. Perfect delivery.
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Edith S.
Rating: 4 out of 5
following a purchase from 16/03/2021
The product itself seems to be of good quality, it's just the delivery that posed a problem, it was delayed several times and this forced me to stay at home, a bit inconvenient.
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Jean Luc P.
Rating: 5 out of 5
following a purchase from 13/03/2021
efficient and fast
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Aurelien G.
Rating: 3 out of 5
following a purchase from 15/03/2021
Moderately satisfying set. The functions of the safety net are very random, almost all the hooks break. Also, the spring protection pad does not suit me, it keeps lifting. Average safety.
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Response from France Trampoline
Hello, thank you for your feedback. I am sorry to read this, I invite you to send photos of the broken parts to [email protected] so that we can report the problem to production. Customer service is at your disposal to help you install the pad and set up a warranty for defective parts. I wish you an excellent day, the France-Trampoline Team.
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Scileili T.
Rating: 5 out of 5
following a purchase from 14/03/2021
Full satisfaction.
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Nelly G.
Rating: 5 out of 5
following a purchase from 01/03/2021
perfect
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Virginie D.
Rating: 3 out of 5
following a purchase from 28/02/2021
Assembly problem. We had to force a lot to assemble the bars that did not seem to fit, and the assembly was difficult and took a long time.
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Response from France Trampoline
Thank you very much for your feedback. I am sorry to read this, normally this trampoline is generally easy to assemble, there may have been a problem during manufacturing. Do not hesitate to contact customer service with photos if needed ([email protected]) so they can check your installation. Have a very good day, The France Trampoline team.
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Frédéric D.
Rating: 4 out of 5
following a purchase from 17/03/2021
Good and customer service also
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Sophie B.
Rating: 5 out of 5
following a purchase from 04/03/2021
Good quality and aesthetic trampoline!
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Manuel G.
Rating: 4 out of 5
following a purchase from 17/03/2021
good
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Alizee F.
Rating: 5 out of 5
following a purchase from 16/03/2021
A responsive customer service, full of good advice, really great! As for the trampoline, it is fantastic. Exactly what we expected in terms of robustness and quality. My daughter is delighted and the parents are having fun too!
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Vanessa R.
Rating: 5 out of 5
following a purchase from 01/03/2021
Products of very good quality, very efficient customer service.
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Sébastien M.
Rating: 5 out of 5
following a purchase from 16/03/2021
Very satisfied
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