Customer reviews of France Trampoline

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Marie L.

Rating: 5 out of 5

Published on 28/02/2021 à 11h34 following a purchase from 26/10/2020

Top-notch after-sales service! Package sent with seriousness.

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Sébastien L.

Rating: 4 out of 5

Published on 28/02/2021 à 11h10 following a purchase from 10/08/2020

Nothing to report

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Thierry G.

Rating: 1 out of 5

Published on 28/02/2021 à 09h40 following a purchase from 08/12/2020

Order took too long due to product shortage, no one keeps you informed of the delivery time. Low quality product torn during installation at almost *** euros, not great.

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Response from France Trampoline Published on 08/12/2020

Hello and thank you for your feedback. We apologize for the delivery delay of your order. We informed you of the delivery delay by email at the beginning of January. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their delivery promise. Regarding the tear in the cover, we invite you to send us photos of your damaged product by email to: [email protected]. Best regards, the France Trampoline team.

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Thierry S.

Rating: 5 out of 5

Published on 27/02/2021 à 20h10 following a purchase from 23/11/2020

Everything was perfect!

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Gwenaelle H.

Rating: 5 out of 5

Published on 27/02/2021 à 19h43 following a purchase from 09/11/2020

Very serious site a good warning for our girls.

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Emmanuel A.

Rating: 4 out of 5

Published on 27/02/2021 à 18h45 following a purchase from 23/12/2020

The product generally meets my expectations but: The assembly is complicated with a poorly written and insufficient assembly manual. One of the elements (the outer protection around a trampoline) cannot be assembled (the distance between the Velcro does not match that of the trampoline).

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Purdey J.

Rating: 5 out of 5

Published on 27/02/2021 à 18h31 following a purchase from 08/11/2020

Delivery on time, very good quality material, easier assembly with two people.

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Emilie L.

Rating: 5 out of 5

Published on 27/02/2021 à 17h44 following a purchase from 01/12/2020

Good quality trampoline. Delivery times respected. One item was out of stock at the time of my order, I was notified and received regular emails to inform me of its shipment. However, get your muscles ready to assemble the trampoline cover!

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Michele D.

Rating: 5 out of 5

Published on 27/02/2021 à 15h11 following a purchase from 18/11/2020

Very good communication with the customer. Very correct.

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Herve R.

Rating: 4 out of 5

Published on 27/02/2021 à 12h16 following a purchase from 29/12/2020

Products OK, fast delivery. I had left a message at the time of my order, I never got a response, too bad! Important to be able to respond to a customer request in my opinion..

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Patrice B.

Rating: 5 out of 5

Published on 27/02/2021 à 09h41 following a purchase from 30/07/2020

Very satisfied after 6 months of use.

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Geraldine G.

Rating: 5 out of 5

Published on 27/02/2021 à 09h34 following a purchase from 03/12/2020

Very good, delivery on time. Customer service easy to reach and competent.

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Marise C.

Rating: 5 out of 5

Published on 25/02/2021 à 19h22 following a purchase from 09/10/2020

I have already filled out this form reception, exchanges, listening, order, delivery and after-sales service top. only downside but independent of FT due to Covid delay to receive it because made in China and also the difficulty of assembly in winter on a Christmas day in the cold with a notice a bit too brief so think about the videos on YouTube

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Jean-paul F.

Rating: 5 out of 5

Published on 25/02/2021 à 14h29 following a purchase from 09/01/2021

EXCELLENT PRODUCT

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Ludovic P.

Rating: 5 out of 5

Published on 25/02/2021 à 13h54 following a purchase from 24/11/2020

Very good quality product, although a bit difficult to assemble

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Gerard G.

Rating: 4 out of 5

Published on 25/02/2021 à 10h16 following a purchase from 11/01/2021

***

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Joseba G.

Rating: 5 out of 5

Published on 24/02/2021 à 20h31 following a purchase from 30/11/2020

Materials of very good quality

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Pierrick E.

Rating: 5 out of 5

Published on 24/02/2021 à 19h30 following a purchase from 23/11/2020

Very good quality product (Apollo Sport 500). Very good order follow-up (product delivered in 2 parts) both by the France Trampoline site and the provider for delivery.

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Bernard N.

Rating: 5 out of 5

Published on 24/02/2021 à 18h51 following a purchase from 26/11/2020

everything was perfect

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Alexandra G.

Rating: 5 out of 5

Published on 23/02/2021 à 22h56 following a purchase from 22/12/2020

Nothing to say.

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Cédric L.

Rating: 5 out of 5

Published on 23/02/2021 à 18h36 following a purchase from 13/12/2020

Delivery on time and trampoline of super quality! The kids and the adults love it!

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Pascal B.

Rating: 5 out of 5

Published on 23/02/2021 à 16h14 following a purchase from 06/12/2020

Perfect nothing to say

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Marlène L.

Rating: 5 out of 5

Published on 23/02/2021 à 12h52 following a purchase from 27/11/2020

Very good provider

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Martine M.

Rating: 5 out of 5

Published on 21/02/2021 à 21h46 following a purchase from 08/01/2021

Very good nothing to report

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Vincent M.

Rating: 4 out of 5

Published on 21/02/2021 à 21h18 following a purchase from 12/01/2021

Competent and responsive customer service.

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Angélique N.

Rating: 5 out of 5

Published on 21/02/2021 à 14h20 following a purchase from 02/12/2020

Quality material. Top

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Theo A.

Rating: 4 out of 5

Published on 21/02/2021 à 10h27 following a purchase from 09/01/2021

Very satisfied with the quantity of the Apollo 500 trampoline just a pity that no ladder is provided.

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Stephen W.

Rating: 5 out of 5

Published on 17/02/2021 à 19h34 following a purchase from 21/01/2021

Super service. We are in Ireland and always looked to the UK for online shopping before Brexit. The service from FT is better than any comparable UK operator, they are pro active and make certain the order is correct before shipping. You can trust these people

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Marise C.

Rating: 5 out of 5

Published on 16/02/2021 à 20h31 following a purchase from 06/01/2021

Good team, professionalism and listening from *** the salesperson, available, charming with extreme kindness, good advice, impeccable delivery and delivery, very good product follow-up of superior quality Trampoline Apollo sport super, a real pleasure after-sales service nothing to say everything is and has been perfect, I recommend with my eyes closed ... just for the assembly remember to watch YOU TUBE beforehand because the instructions are a bit simple but we managed with patience ... the result is worth it

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Guillaume B.

Rating: 5 out of 5

Published on 15/02/2021 à 18h35 following a purchase from 05/01/2021

Very satisfied with our purchase. Trampoline of very good quality

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Janine S.

Rating: 5 out of 5

Published on 15/02/2021 à 13h31 following a purchase from 03/01/2021

Very satisfied with our purchase. Very good quality trampoline

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Lydie L.

Rating: 5 out of 5

Published on 15/02/2021 à 11h23 following a purchase from 05/01/2021

Very good quality!

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Heike L.

Rating: 5 out of 5

Published on 14/02/2021 à 21h23 following a purchase from 29/12/2020

Everything super, thank you very much!

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Ilona K.

Rating: 5 out of 5

Published on 14/02/2021 à 16h27 following a purchase from 03/01/2021

The online ordering and payment was uncomplicated. The ordered material arrived very quickly. Everything fit wonderfully. I am very satisfied.

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Francis G.

Rating: 5 out of 5

Published on 14/02/2021 à 13h31 following a purchase from 02/01/2021

Thank you to France Trampoline for their excellent after-sales service!

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Christophe R.

Rating: 5 out of 5

Published on 14/02/2021 à 09h29 following a purchase from 04/01/2021

Very responsive customer service

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Thierry C.

Rating: 5 out of 5

Published on 13/02/2021 à 11h21 following a purchase from 01/01/2021

Easy order, delivery on time, product as described and of good quality.

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Dominique J.

Rating: 4 out of 5

Published on 10/02/2021 à 14h41 following a purchase from 09/12/2020

Fast service and quality product

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David P.

Rating: 5 out of 5

Published on 08/02/2021 à 15h31 following a purchase from 30/12/2020

Nothing to say, very good

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Cyril F.

Rating: 5 out of 5

Published on 07/02/2021 à 14h18 following a purchase from 28/12/2020

The scooter arrived without any problems. Quickly assembled and my son is thrilled. It seems to hold up!

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