Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 073 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3, 4 and 5 stars

Reset filters
J
Jérôme T.
Rating: 5 out of 5
following a purchase from 04/05/2020
Great
Translated reviews
W
William C.
Rating: 4 out of 5
following a purchase from 12/05/2020
Super trampoline. However, I still haven't received the ladder.
Translated reviews
B
Bastian R.
Rating: 5 out of 5
following a purchase from 02/08/2020
The order was processed very quickly and the material is really very good. Although not very cheap, it is made to last! Our kids have a lot of fun with the cable car.
Translated reviews
C
Celine B.
Rating: 5 out of 5
following a purchase from 01/08/2020
Very satisfied with my order. The product is of very good quality. Fast delivery. I recommend this site.
Translated reviews
M
Maria Z.
Rating: 5 out of 5
following a purchase from 01/08/2020
Fast delivery, good product
Translated reviews
M
Margareth W.
Rating: 5 out of 5
following a purchase from 28/07/2020
Fast and efficient delivery, products conforming to everything we have ordered on this site which I recommend.
Translated reviews
C
Christophe R.
Rating: 5 out of 5
following a purchase from 04/08/2020
The springs suit me perfectly. Fast arrival and without issues. Careful packaging.
Translated reviews
K
Karine M.
Rating: 1 out of 5
following a purchase from 06/06/2020
We have not received our order!
Translated reviews
Response from France Trampoline
Hello and thank you for your feedback, your order was indeed shipped at the end of July and then delivered to a relay point, you should have been contacted via email by them as well as by our team. Held for 15 days or more at this relay point and without any complaint from you, the package was automatically returned to our warehouse. We are at your disposal at [email protected] to know if you still wish to receive this order. We apologize for the inconvenience caused, the France Trampoline team.
C
Charlotte L.
Rating: 5 out of 5
following a purchase from 31/07/2020
Very good quality of listening from the people I spoke to online.
Translated reviews
I
Isabelle R.
Rating: 5 out of 5
following a purchase from 26/07/2020
No issues
Translated reviews
F
Franck S.
Rating: 4 out of 5
following a purchase from 19/04/2020
Good evening, we are satisfied with the trampoline and its quality. We will need to see after 1 year to make an assessment, the old one lasted 8 years (sixbros) France trampoline needs to do better in durability.
Translated reviews
L
Ludovic G.
Rating: 4 out of 5
following a purchase from 12/05/2020
The trampoline allows children to have fun. They are perfectly happy with it. The assembly was more difficult in the part to fix the net underneath. 2 hooks broke and I need to order them. For the cushion above the hooks, I also have 2 hooks that need to be changed because they fell and since I mowed over them, they are damaged. No luck. The cushion has wrinkles and it is not easy to lay it flat. Finally, the strap around the perimeter was difficult to install. Despite these 3 negative points, we are very satisfied with the quality of the trampoline.
Translated reviews
É
Élodie V.
Rating: 5 out of 5
following a purchase from 03/08/2020
Order met my expectations, delivered on time.
Translated reviews
M
Mickaël D.
Rating: 4 out of 5
following a purchase from 02/05/2020
Very good trampoline of great quality; our children are having a blast with it. Only downside: the fixing kit was delivered later than the trampoline which, in the meantime, flew over to the neighbor. Result, 150 euros worth of spare parts to order...
Translated reviews
N
Nadine M.
Rating: 5 out of 5
following a purchase from 03/08/2020
Fast delivery and met my expectations.
Translated reviews
B
Brigitte B.
Rating: 5 out of 5
following a purchase from 31/07/2020
excellent product, conforms to the presentation on the FRANCE TRAMPOLINE site
Translated reviews
F
Franziska M.
Rating: 4 out of 5
following a purchase from 09/04/2020
The delivery took 4 months, also certainly due to Corona. However, communication worked flawlessly and so the parts arrived in very good quality.
Translated reviews
H
Henri C.
Rating: 5 out of 5
following a purchase from 28/07/2020
Very good product
Translated reviews
M
Michel C.
Rating: 4 out of 5
following a purchase from 02/07/2020
delivery time a bit long
Translated reviews
M
Martine V.
Rating: 5 out of 5
following a purchase from 19/05/2020
very good
Translated reviews
L
Laurette P.
Rating: 1 out of 5
following a purchase from 13/06/2020
I had specified at the time of purchase that it was my son's birthday gift 3 weeks later (end of June). As a result, the zip line arrived at the end of August without any message to keep me informed! I let you imagine my son's disappointment.....
Translated reviews
Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. We indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we did our best to regularly update these delays on our site. We are sorry that you were affected by these delays and that we could not individually contact all our customers. We would like to apologize and hope that your son can enjoy his zip line in these beautiful days. The France Trampoline team.
O
Olivier P.
Rating: 5 out of 5
following a purchase from 22/07/2020
All good, no issues.
Translated reviews
C
Cf W.
Rating: 4 out of 5
following a purchase from 28/07/2020
Fast delivery, easy order, product okay
Translated reviews
N
Natacha P.
Rating: 4 out of 5
following a purchase from 15/07/2020
Product conforms to the description.
Translated reviews
K
Karin C.
Rating: 4 out of 5
following a purchase from 22/04/2020
Good product but delivery time too long.
Translated reviews
M
Mathieu L.
Rating: 5 out of 5
following a purchase from 26/07/2020
Fast delivery and quality zip line, no issues.
Translated reviews
P
Philippe M.
Rating: 4 out of 5
following a purchase from 03/06/2020
well packaged, no parts missing. But delivery time was very long (over 2 months). However, I knew this, you told me, so it's fine for me.
Translated reviews
P
Patricia B.
Rating: 4 out of 5
following a purchase from 29/05/2020
satisfied
Translated reviews
T
Thais G.
Rating: 5 out of 5
following a purchase from 26/07/2020
Everything was great, I ordered the protective foam for the bars of the trampoline and they turned out very well, I am very happy!
Translated reviews
D
Didier G.
Rating: 5 out of 5
following a purchase from 26/07/2020
Satisfactory item. To see if it lasts over time. Perfect delivery.
Translated reviews
C
Cedric M.
Rating: 4 out of 5
following a purchase from 16/05/2020
Quality product. Too bad the delivery times are not respected, but especially that we are not kept informed of the extension of this delay.
Translated reviews
A
Anne-marie D.
Rating: 3 out of 5
following a purchase from 28/07/2020
7 out of 10
Translated reviews
Response from France Trampoline
Hello, thank you for this comment! Please feel free to give us more detailed feedback at [email protected] so we can achieve a 10/10 next time. The France Trampoline team.
R
Roxane B.
Rating: 4 out of 5
following a purchase from 28/07/2020
Very satisfied with the France trampoline service
Translated reviews
C
Clement M.
Rating: 4 out of 5
following a purchase from 30/07/2020
Order placed very simply and very quickly, careful delivery and respected; however, I am a bit disappointed with a product that comes from *** (this was not mentioned anywhere) and which is not of top quality.
Translated reviews
B
Bernhard S.
Rating: 5 out of 5
following a purchase from 28/03/2020
Price/performance: Top goods were delivered well packaged, assembly was easy based on detailed instructions, products seem to be of high quality. Our children have a lot of fun with it. The only downside: delivery time Unfortunately, the delivery was delayed due to the COVID situation.
Translated reviews
F
Florence M.
Rating: 3 out of 5
following a purchase from 08/05/2020
The products are of very good quality but on this last order, the delivery times were really long... and we had no commercial gesture. It's a shame
Translated reviews
Response from France Trampoline
Hello and thank you for this feedback, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences and thank you again for your trust. The France Trampoline team.
A
Anne Sophie S.
Rating: 5 out of 5
following a purchase from 19/05/2020
Very good follow-up of the order
Translated reviews
J
Jocelyne N.
Rating: 5 out of 5
following a purchase from 27/07/2020
Very good quality of the zip line. The children and adults love it. The delivery was very fast and without problems.
Translated reviews
M
Michel D.
Rating: 5 out of 5
following a purchase from 28/07/2020
very good
Translated reviews
D
Darwin M.
Rating: 5 out of 5
following a purchase from 11/05/2020
Perfect, fast despite the confinement issues we all had.
Translated reviews