Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 3, 4 and 5 stars

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M
Marie-gabrielle D.
Rating: 5 out of 5
following a purchase from 08/05/2020
Good product, good order tracking, perfect, thank you
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Valerie A.
Rating: 3 out of 5
following a purchase from 10/05/2020
What I didn't like is really the unavailability of the items because they are accessories that are not complicated, like a shoe rack or the small ladder that can be found everywhere else and the waiting times are over 2 months so one shouldn't take advantage of that. On the other hand, there are no promotions or discounts on the amount of my order that I paid in advance.
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. Indeed, following the very particular period we have just gone through, our restocking has faced uncertainties that have unfortunately impacted our stock levels. We are currently facing stock shortages on a large number of references in our catalog, including the shoe rack and the access ladder to the trampoline, which are in high demand. We sincerely thank you for your patience and remind you that you can naturally cancel your order upon simple request. We remain at your disposal, the France Trampoline team
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Damien R.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good welcome. We are completely satisfied with the quality of your products. We just changed the protective net of our trampoline purchased from you 11 years ago!
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Jacques P.
Rating: 4 out of 5
following a purchase from 13/05/2020
Good quality material and delivered quickly. More accessories would be needed to fully use the 15m available.
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Elodie T.
Rating: 5 out of 5
following a purchase from 04/04/2020
Excellent quality. Very nice solid trampoline.
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Soleman A.
Rating: 4 out of 5
following a purchase from 06/05/2020
Pleasant contact by phone and well-followed delivery
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Nicolas P.
Rating: 5 out of 5
following a purchase from 12/05/2020
Ultra-fast delivery and product as described. The kids love it.
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Christophe C.
Rating: 5 out of 5
following a purchase from 29/04/2020
The site, the quality of manufacturing inspired me during my research. Only the delays were long, we opted for the oval model 430 after advice from the technical service and it's perfect. Assembly is quite easy. A small defect on a cushion was taken under warranty immediately. So far it's perfect, I recommend it to those around me.
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Philippe C.
Rating: 4 out of 5
following a purchase from 08/05/2020
Items found easily, description and advice on the site clear. Only downside, the delivery, no information from the carrier on the expected date, and products left with the neighbor without any possible control
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Stéphanie G.
Rating: 4 out of 5
following a purchase from 11/05/2020
Very good product
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Danièle B.
Rating: 5 out of 5
following a purchase from 11/05/2020
Elements of tree climbing conform to the order. Used by an 8-year-old child for 1 month without any issues. Order delivered within the scheduled time frame. I recommend this site.
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Laurence G.
Rating: 4 out of 5
following a purchase from 06/05/2020
Hello, Package received incomplete, too bad. So we had to wait for a second shipment to enjoy our purchase. Otherwise, the product meets our expectations.
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Fabienne C.
Rating: 5 out of 5
following a purchase from 08/05/2020
Serious and competent seller who ensured the dimensions of the ordered mat.
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Sophie V.
Rating: 5 out of 5
following a purchase from 09/05/2020
Very good product.
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Anne-karell R.
Rating: 5 out of 5
following a purchase from 10/05/2020
Very well informed by email. Because you warned me that this was not the right net for the trampoline, which is not the case everywhere.
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Frank S.
Rating: 5 out of 5
following a purchase from 18/04/2020
*** Good information.
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Stephane R.
Rating: 5 out of 5
following a purchase from 06/05/2020
Product as described
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Robert D.
Rating: 5 out of 5
following a purchase from 09/05/2020
Everything is excellent!
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Alisson H.
Rating: 5 out of 5
following a purchase from 09/04/2020
The net sent to replace the first one is great, no trouble putting it on and it is identical to our old net. We can close the zipper unlike the first one.
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Ludovic D.
Rating: 5 out of 5
following a purchase from 16/04/2020
I recommend
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Nadine N.
Rating: 5 out of 5
following a purchase from 07/05/2020
Very good.
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Didier Monssus S.
Rating: 5 out of 5
following a purchase from 10/05/2020
Nothing to say. Perfect.
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Amandine D.
Rating: 5 out of 5
following a purchase from 08/05/2020
Very satisfied. Fast and efficient
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Karine N.
Rating: 5 out of 5
following a purchase from 27/04/2020
Perfect, thank you for your availability
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Jérôme B.
Rating: 5 out of 5
following a purchase from 10/05/2020
Perfect
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Beatrice B.
Rating: 5 out of 5
following a purchase from 07/05/2020
Very good but some difficulties on the site for products that are not trampolines!
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Christine T.
Rating: 5 out of 5
following a purchase from 19/04/2020
Excellent
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Yves P.
Rating: 5 out of 5
following a purchase from 24/04/2020
Delivery in accordance with the order. Quality materials. Moreover, despite the unprecedented health crisis, the order was delivered quickly.
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Marie-noelle B.
Rating: 5 out of 5
following a purchase from 27/04/2020
Good
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Jerome M.
Rating: 4 out of 5
following a purchase from 28/04/2020
Trampoline delivered within the expected time frame. Very good quality material. Assembly more difficult. Manual not always clear, and online videos quite brief.
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Magali J.
Rating: 5 out of 5
following a purchase from 05/04/2020
An accessible and easy site. An order dispatched on time. Nothing to complain about.
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Nicole M.
Rating: 5 out of 5
following a purchase from 30/04/2020
It was a great help to receive my order during the lockdown!
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Virginie H.
Rating: 5 out of 5
following a purchase from 22/04/2020
Product conforms to the description, very good quality, delivered on the given date. I recommend
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David H.
Rating: 5 out of 5
following a purchase from 08/04/2020
Very satisfied with the service and the product (oval trampoline 430)
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Florian K.
Rating: 5 out of 5
following a purchase from 06/05/2020
Professional dealer, ordering and shipping went completely smoothly.
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Christel V.
Rating: 4 out of 5
following a purchase from 05/05/2020
Very satisfactory.
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Philippe L.
Rating: 5 out of 5
following a purchase from 10/04/2020
France Trampoline is an extremely serious store. We are fully satisfied.
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Chiara D.
Rating: 5 out of 5
following a purchase from 17/04/2020
Excellent customer service, excellent product
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Fabien C.
Rating: 4 out of 5
following a purchase from 13/04/2020
Very good site with professional product and service
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Angélique G.
Rating: 5 out of 5
following a purchase from 25/04/2020
very good quality product
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