Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 3, 4 and 5 stars

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Jean-Luc B.

Published on 16/06/2020 à 19h58 following a purchase from 21/04/2020

Quick and competent phone advice. Fast delivery respected despite Covid. Product conforms to the order and is of good quality.

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Franz B.

Published on 16/06/2020 à 19h15 following a purchase from 03/04/2020

We waited about 3 weeks, often called, and were always told it takes a long time because of Corona. But in reality, the package was sitting in the corner without data and was not shipped. I will not buy anything from this provider anymore.

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Response from France Trampoline Published on 06/04/2020

Good day, first of all thank you for taking the time to leave us a comment. We are sorry that the delivery of your order took so long: the preparation error of your package is of course very rare, errors can unfortunately occur. We apologize again for this inconvenience and wish you a nice time on your trampoline! Your Trampolin-Technik Team

Florent B.

Published on 16/06/2020 à 18h33 following a purchase from 17/04/2020

Order processed seriously and respecting the deadlines of a birthday during full lockdown and the Covid 19 crisis. I don't know how you managed this feat but hats off. Serious, courteous, fast, and efficient carrier. Perfect. Very good quality material. Easy assembly... but too long for impatient children 😄! From A to Z perfect and thank you for your kindness during our phone exchanges.

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Simone J.

Published on 16/06/2020 à 17h31 following a purchase from 26/03/2020

Product quality is excellent, very good information on the status of processing and delivery times

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Sidonie C.

Published on 16/06/2020 à 16h19 following a purchase from 21/04/2020

Good product, respect for delivery time, quality-price ratio: ok

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Caroline G.

Published on 16/06/2020 à 14h44 following a purchase from 27/03/2020

Too long. Lack of information on the duration. Lack of friendliness.

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Response from France Trampoline Published on 28/03/2020

Hello, First of all, thank you for taking the time to leave us a comment. We were able to verify the information related to your order and indeed, due to a late restocking related to logistical difficulties and circulation during the confinement period, the delivery could only take place in early May. We apologize for these abnormally long delays on one hand, but especially for the lack of communication regarding the situation you mentioned. We are doing everything possible to ensure that this situation does not happen again in the future. We remain at your disposal, the France Trampoline team.

Aude P.

Published on 16/06/2020 à 14h43 following a purchase from 16/04/2020

Trampoline suitable for 2 children and more, even for 2 adults. However, plan for more than 2 hours for assembly.

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Fanny B.

Published on 16/06/2020 à 13h13 following a purchase from 10/04/2020

Very good product, delivery respected, I recommend

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Elise G.

Published on 16/06/2020 à 12h21 following a purchase from 03/05/2020

Clarity of the site, transparency of information on delivery times, personalized responses by phone in case of questions, order arrived well before the expected date.

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Cedric C.

Published on 16/06/2020 à 11h56 following a purchase from 03/05/2020

Awesome!!!

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Laurent L.

Published on 16/06/2020 à 10h48 following a purchase from 19/04/2020

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Andre Wirth O.

Published on 16/06/2020 à 09h40 following a purchase from 05/05/2020

Material meets expectations. Good order and delivery management.

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Magalie T.

Published on 16/06/2020 à 08h15 following a purchase from 21/04/2020

Product of excellent quality!!!! Silent!!! No spring noise!!! Only downside: the assembly!!! A real headache!!! I think the instructions need to be absolutely revised!!! Yet used to various assemblies and having followed each step to the letter, I even anticipated by watching the explanatory video beforehand, we had to redo it several times for the frame!!! After a good afternoon of fierce struggle, the reward of having a very beautiful trampoline, qualitative that delights our daughter!!!

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Thomas L.

Published on 15/06/2020 à 21h22 following a purchase from 04/05/2020

fast delivery, good product

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Wesley S.

Published on 15/06/2020 à 17h13 following a purchase from 02/05/2020

Very good

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Cédric F.

Published on 15/06/2020 à 16h31 following a purchase from 05/04/2020

Order received as expected, delivery time extended but nothing surprising given the confinement period.

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Cindy B.

Published on 15/06/2020 à 16h14 following a purchase from 04/05/2020

Very high quality product, fast delivery and very well packaged. I highly recommend.

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Sylvie M.

Published on 15/06/2020 à 15h40 following a purchase from 04/05/2020

I am perfectly delighted.

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Virginie G.

Published on 15/06/2020 à 15h27 following a purchase from 01/05/2020

Perfect!

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Colette D.

Published on 15/06/2020 à 14h38 following a purchase from 22/04/2020

Very satisfied with my purchase. Very good quality. Delivery time very reasonable despite the confinement.

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Romain R.

Published on 15/06/2020 à 11h56 following a purchase from 19/03/2020

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David C.

Published on 15/06/2020 à 11h55 following a purchase from 05/05/2020

Order delivered quickly. The product is of good quality and the customer service is very responsive.

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Sandrine L.

Published on 15/06/2020 à 11h37 following a purchase from 11/04/2020

Perfect phone advice. Perfect product.

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Loic B.

Published on 15/06/2020 à 11h30 following a purchase from 05/05/2020

perfect

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Christelle G.

Published on 15/06/2020 à 10h21 following a purchase from 16/04/2020

Product meets our expectations. Fast delivery. Easy assembly. I recommend!

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Meyer F.

Published on 15/06/2020 à 10h13 following a purchase from 29/04/2020

Good selection before ordering, fast order and delivery despite the confinement, product in stock, very good quality material!!

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Stéphanie H.

Published on 15/06/2020 à 08h36 following a purchase from 05/05/2020

Very nice trampoline and as described.

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Lina D.

Published on 15/06/2020 à 08h22 following a purchase from 05/05/2020

Very good, very supplementary and very nice.

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David W.

Published on 14/06/2020 à 21h46 following a purchase from 29/04/2020

Very good welcome, very pleasant and clear person on the phone

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Marion B.

Published on 14/06/2020 à 21h32 following a purchase from 03/05/2020

Very good products and fast delivery! I recommend this site....

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Ralf E.

Published on 14/06/2020 à 21h18 following a purchase from 01/05/2020

We had previously purchased the Chinese version. But those who buy cheap buy twice. We were completely satisfied with the quality. Happy to do it again!

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Amélie A.

Published on 14/06/2020 à 20h56 following a purchase from 20/04/2020

Great 👍

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Serge R.

Published on 14/06/2020 à 20h20 following a purchase from 04/05/2020

Delivered material corresponding to the need and to the description made on the site. Satisfied

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Sandrine C.

Published on 14/06/2020 à 18h54 following a purchase from 04/05/2020

Clear site, easy to find the parts, fast delivery even with the confinement

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Hamza Z.

Published on 14/06/2020 à 16h59 following a purchase from 09/04/2020

Product conforms to the presentation, easy to assemble. Delivery time a bit long

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Simon P.

Published on 14/06/2020 à 16h29 following a purchase from 28/04/2020

Fast delivery despite the conditions (Covid period). Quality material. The kids are delighted and so are we.

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Emmanuel V.

Published on 14/06/2020 à 15h56 following a purchase from 01/05/2020

good product. Fast delivery

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David F.

Published on 14/06/2020 à 13h48 following a purchase from 02/05/2020

Very good products, good quality. Delivery more than fast, deadline respected despite the situation I recommend 👇

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Kathrin S.

Published on 14/06/2020 à 13h40 following a purchase from 03/05/2020

Great slackline and accessories!!!!

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Cyril L.

Published on 14/06/2020 à 12h58 following a purchase from 14/04/2020

a bit disappointed because I was warned that there was a delay for the restock of my order. However, the total price of the purchase was debited even though the site didn't even have the product in its warehouses 1 month before delivery.

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