Customer reviews of France Trampoline

Order received in a very quick timeframe. Conforms to my expectations. Thank you.

Order placed in a short timeframe and package received as expected, I thought a lot before making my purchase on a 4.30 trampoline and what decided me was: the quality of customer service, the availability of spare parts, the know-how of the company, the reviews on the internet about the quality of the products. I have been setting up the trampoline for 4 weeks now and I would rate the product 8/10 objectively because a small downside would be the padding that surrounds the mat which tends to slide inward and this will probably be due to the kids sitting on it. Thank you.

I have already sent a complimentary email...

Super!!

Delivery conforms.

Good. A bit of delivery time but within the announced deadlines. A bit difficult to assemble.

Nothing to report, fast and perfect order, in all simplicity.

I received my new mat and the kids are very happy (the old one was tearing after 5 years of use by the kids. I cover my trampoline every year from 31/10 to 30/03 approximately and we have always respected the maximum weight guidelines). One negative point, after receiving it I called France Trampoline to find out if there was a method to easily remove the springs, I was told: "there is no miracle method, you have to pull on it"... In fact, there are 2 methods, certainly not "miracle" but very simplifying: the first consists of pulling on a spring with a spring already removed, this seems to be the most effective tool, the other, if like in my case your mat is ruined, consists of cutting the attachments of the mat to the springs with a cutter....

Delivery on the scheduled day. Top quality material. Much better designed overall than basic competing products. A bit more expensive than others but for much better design and quality material. Assembly instructions are very detailed and easy to follow. All this deserves to be said because it doesn't happen that often for online purchases.

Good product but lacks protection to avoid damaging the trees... The sand braking system not provided is also not clear on the website. A shame for a quality product and from a company specialized in the field.

An order for a post-sale problem resolved quickly and without any issues. Thank you.

Bad delivery. The spare parts did not match the purchased product! 3rd order: 3 times bad delivery!!! Promised commercial gesture not executed!!!

Very good trampoline. Maybe a setup service is missing for those who are not very handy!

Good

Average knowledge of the product zip line and its installation.

Perfect and very fast order. FT made sure we ordered the right mat... fortunately because we had made a mistake with the reference. Impeccable result.

Very good from delivery to the item

very satisfied

Very good, we found our net corresponding to our trampoline already purchased on this site 4 years ago. Nothing to say, super.

Be careful with stock on the site and by phone as it is not up to date and we wait a long time, otherwise a very appreciated commercial gesture and a responsive and friendly team

Spare part for a trampoline arrived on time and works

Very good service, France trampoline reached by phone very attentive and provided me with good information, very good welcome from them, delivery within the expected deadlines; nothing to complain about

Nothing to complain about, very good

Very happy with the product (Apollo sport 400) despite the complicated assembly. The parts do not fit together properly, you have to use a hammer a bit. But once finished, you forget everything and have fun.

Always as professional, fast shipping in accordance with the order and products of excellent quality

The delivery took place in two stages but the products are in accordance with my request

Great. After searching forever for a replacement for our storm-damaged trampoline roof, I stumbled upon this one. I bought it without further consideration. It arrived super fast. The box was quite crushed - but fortunately the goods were top notch. I was more than positively surprised. The roof gives a very stable, high-quality impression. I can't say anything about durability yet. The roof is perfect for us. The setup was doable with 3 people. Some skill is needed, but afterwards you are rewarded with a nice roof. The only thing is that rainwater could drain better. It collects in small pockets. It does drain somehow, but could surely be avoided with a small structural change. Nevertheless - I have already ordered a second one and stored it in the basement.

Surprisingly slow delivery after a very fast shipment.

Very good product quality, clear and well-designed website, and competent, courteous, and available sales service

Very good, called back before validation to confirm the model, delivery time respected, very satisfactory condition

Very good, fast delivery, very good quality, happy children!

Good product quality. Quick reception.

Product conforms to what I wanted. Perfect service

Very good

Perfect

Nothing to say. Perfect. Delivery and product.

Nothing to complain about, it was perfect. Thank you.

Very good service, fast shipping

Rather good service. The safety closure is not sturdy after 3 uses and the zip has come undone. The protective cover is too complicated to install and therefore does not serve much during the useful period.

Very satisfied with your products. A wide choice allows to find exactly what is needed. Fast delivery and in accordance with the order. I recommend.