France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Delivery was perfect. Material very well packaged and therefore well protected. As soon as the trampoline was set up, my children tried it out immediately and adopted it right away. Having already had a trampoline, I can say that this one is very sturdy and the materials used are of good quality.
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Carole C.
Rating: 1 out of 5
following a purchase from 23/05/2019
The product that was sent to me is not the right one. I have to take steps to return it due to a shipping error. I am not at all satisfied, unlike the first order I placed a few years ago.
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Response from France Trampoline
Hello, thank you for your comment. Indeed, in the case of a product return requested by the customer, if there was no error in preparing the order, the return is at the customer's expense. In your case, the product received is indeed the one that was ordered during online validation. The general sales conditions therefore apply. However, we remain at your disposal for any additional requests or complaints. Best regards, the France Trampoline team.
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Claire L.
Rating: 5 out of 5
following a purchase from 23/05/2019
Very satisfied with the ordered product and the speed of delivery.
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Sandrine P.
Rating: 5 out of 5
following a purchase from 22/05/2019
Fast, well packaged, product conforms to the order and of very good quality.
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Isabelle P.
Rating: 5 out of 5
following a purchase from 23/05/2019
The cushion was sent quickly and the measurements correspond exactly to the size of my American trampoline, as assured by the customer service contacted before the order.
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Michel G.
Rating: 1 out of 5
following a purchase from 23/05/2019
I paid an extra fee to be delivered the next day instead it took 5 days and I am still waiting for an explanation from you because I feel that this kind of delivery is *** to squeeze euros out of us
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Response from France Trampoline
Hello, and thank you for bringing this comment to our attention. We fully understand your dissatisfaction, which we share, regarding the quality of the delivery service which is far from meeting the promised standards. Your case is being processed by our customer service for a refund of the delivery fees. We apologize for this delay beyond our control and remain at your disposal for any questions. Best regards, the France Trampoline team
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Charlotte R.
Rating: 4 out of 5
following a purchase from 22/05/2019
Good material but chaotic delivery, labeling errors that led to delays. Poor delivery tracking.
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Angel M.
Rating: 5 out of 5
following a purchase from 20/05/2019
Quality and Durability.
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Alexa M.
Rating: 5 out of 5
following a purchase from 22/05/2019
Perfect and fast
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Alexandrine L.
Rating: 4 out of 5
following a purchase from 22/05/2019
The product is great but the delivery was average. The total weight of the packages was about 150kg and the delivery person dropped the packages at the end of our driveway and didn't even want to help us load the boxes into the car to move the packages a bit. Review your conditions with your carrier!
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Chantal M.
Rating: 5 out of 5
following a purchase from 22/05/2019
Good quality trampoline. Ideal for letting off steam and having fun...
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Josette M.
Rating: 5 out of 5
following a purchase from 23/05/2019
Good advice, order arrived very quickly and quality product. Thank you
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Suzy M.
Rating: 4 out of 5
following a purchase from 21/05/2019
good
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Durá S.
Rating: 5 out of 5
following a purchase from 19/05/2019
Excellent
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Nicolas Z.
Rating: 4 out of 5
following a purchase from 20/05/2019
A bit tedious to assemble but a lot of fun afterwards!!!
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Àngel H.
Rating: 5 out of 5
following a purchase from 21/05/2019
Fast and serious, everything perfect.
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Gregory J.
Rating: 5 out of 5
following a purchase from 21/05/2019
Excellent product
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Gilles C.
Rating: 5 out of 5
following a purchase from 16/05/2019
Very satisfied with the supply of 2 spare parts to rejuvenate a 5-year-old trampoline. The little children enjoy it
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Stephane Q.
Rating: 5 out of 5
following a purchase from 25/04/2019
Perfect!
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Stéphanie R.
Rating: 5 out of 5
following a purchase from 21/05/2019
Really great product, better than the original. Fast, good value for money.
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Danielle V.
Rating: 5 out of 5
following a purchase from 17/05/2019
Excellent product.
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Caroline V.
Rating: 4 out of 5
following a purchase from 19/05/2019
Disappointed by the delivery service (Kuehne Nagel) but your services quickly took over to organize an appointment for the second delivery.
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Omnia A.
Rating: 5 out of 5
following a purchase from 17/05/2019
Product in line with our expectations. Fast delivery
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Cecile L.
Rating: 5 out of 5
following a purchase from 15/05/2019
super fast delivery
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Nicolas L.
Rating: 4 out of 5
following a purchase from 17/05/2019
Product completely in accordance with the order and delivered on time
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Patricia R.
Rating: 5 out of 5
following a purchase from 20/05/2019
Fast delivery, very good quality products, responsive and available customer service
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Stefania G.
Rating: 5 out of 5
following a purchase from 20/05/2019
Fast delivery and good quality product. We are completely satisfied
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Thomas B.
Rating: 5 out of 5
following a purchase from 30/05/2019
Great product. Fast delivery. Great assembly instructions.
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Jean-François B.
Rating: 5 out of 5
following a purchase from 19/05/2019
Nothing to say
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Baptiste C.
Rating: 5 out of 5
following a purchase from 19/05/2019
Excellent service
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Nicolas D.
Rating: 5 out of 5
following a purchase from 17/05/2019
Correct price, delivery within a normal timeframe
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Etienne C.
Rating: 4 out of 5
following a purchase from 18/05/2019
Nothing to report, delivered on time. Package slightly damaged but without damage to the material. Inventory remains to be done upon our return from our trips until the end of June. Package waiting in a safe place.
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Olivier B.
Rating: 5 out of 5
following a purchase from 17/05/2019
Perfect
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Pascal C.
Rating: 5 out of 5
following a purchase from 19/05/2019
Simple and quick order and the material is always top-notch.
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Marie Lise M.
Rating: 5 out of 5
following a purchase from 20/05/2019
Very good advice, very fast delivery, quality product
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Séverine M.
Rating: 5 out of 5
following a purchase from 11/05/2019
VERY SATISFIED, VERY GOOD PRODUCT
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France D.
Rating: 5 out of 5
following a purchase from 08/05/2019
Excellent quality trampoline. I recommend this site.
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Sébastien H.
Rating: 4 out of 5
following a purchase from 12/05/2019
Good product but less qualitative than the net delivered 5 years ago with the trampoline.
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Sandrine R.
Rating: 5 out of 5
following a purchase from 01/05/2019
Very satisfied
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Agnès L.
Rating: 4 out of 5
following a purchase from 06/05/2019
Very good
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