Customer reviews of France Trampoline

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Berangere A.

Rating: 5 out of 5

Published on 31/07/2018 à 19h49 following a purchase from 09/07/2018

Product corresponding to our expectations. Fast delivery.

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Stefanie W.

Rating: 5 out of 5

Published on 31/07/2018 à 19h31 following a purchase from 20/07/2018

*****

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Emmanuelle M.

Rating: 4 out of 5

Published on 31/07/2018 à 18h57 following a purchase from 11/07/2018

Top delivery. Well explained assembly. Quality material. Happy children. In short, the best.

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Ramona A.

Rating: 4 out of 5

Published on 31/07/2018 à 16h31 following a purchase from 09/07/2018

Improve the telephone service (it is very difficult to make an inquiry by phone) it is always busy. The transport company (Seur) is very deficient, the goods are delivered late or even delivered to the wrong destination.

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Sandra S.

Rating: 5 out of 5

Published on 31/07/2018 à 13h26 following a purchase from 11/07/2018

Very fast delivery. Quality product.

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Philippe B.

Rating: 5 out of 5

Published on 31/07/2018 à 13h16 following a purchase from 02/07/2018

Very good

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Gerard C.

Rating: 5 out of 5

Published on 31/07/2018 à 10h50 following a purchase from 21/06/2018

Hello, having placed my order by phone, I had a professional contact who was able to assist me in my process, especially for advice. This person did not hesitate to call me several times regarding my request. The delivery time was respected, honestly, well done to your team.

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Valérie L.

Rating: 5 out of 5

Published on 31/07/2018 à 09h17 following a purchase from 10/07/2018

Very good quality trampoline. The assembly and disassembly of the net allows for quick response in case of strong winds.

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Paule P.

Rating: 5 out of 5

Published on 30/07/2018 à 21h50 following a purchase from 08/07/2018

Very good seller, very satisfactory delivery times, I recommend this seller

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Guiho S.

Rating: 5 out of 5

Published on 30/07/2018 à 18h53 following a purchase from 07/07/2018

Nothing to report, the price may be too high

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Philippe T.

Rating: 4 out of 5

Published on 30/07/2018 à 18h43 following a purchase from 29/06/2018

Order conforms to the order. Good product.

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Denis S.

Rating: 5 out of 5

Published on 30/07/2018 à 18h14 following a purchase from 09/07/2018

Everything perfect

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Gregory H.

Rating: 4 out of 5

Published on 30/07/2018 à 17h10 following a purchase from 06/07/2018

Fast and serious delivery

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Aude B.

Rating: 4 out of 5

Published on 30/07/2018 à 16h56 following a purchase from 08/07/2018

Happy

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Chantal L.

Rating: 5 out of 5

Published on 30/07/2018 à 15h55 following a purchase from 09/07/2018

Nothing to complain about - information provided by phone before ordering - very good service -

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Andre C.

Rating: 4 out of 5

Published on 30/07/2018 à 15h48 following a purchase from 06/07/2018

Very good

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Olivier S.

Rating: 5 out of 5

Published on 30/07/2018 à 14h35 following a purchase from 01/07/2018

Very good

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Maud R.

Rating: 4 out of 5

Published on 30/07/2018 à 11h40 following a purchase from 24/06/2018

Very good service.

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Fabrice C.

Rating: 4 out of 5

Published on 30/07/2018 à 09h48 following a purchase from 04/07/2018

Very good product and delivered quickly by France trampoline. Just the delivery service is a bit limited...: does not show up at the right address and sends you a message saying that if you are not there when the delivery person returns, you will be charged *** for the delivery... luckily I ran into the delivery person further up the street...

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Stéphane D.

Rating: 4 out of 5

Published on 30/07/2018 à 08h43 following a purchase from 09/07/2018

Good product, good timing, and good delivery but lacks an explanation for filling with sand

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Didier D.

Rating: 5 out of 5

Published on 29/07/2018 à 19h41 following a purchase from 07/07/2018

In line with what I wanted

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Sabrina B.

Rating: 5 out of 5

Published on 29/07/2018 à 19h21 following a purchase from 07/07/2018

Fast delivery, nothing to complain about

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Cedric P.

Rating: 5 out of 5

Published on 29/07/2018 à 16h53 following a purchase from 29/06/2018

Very friendly team

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Maël G.

Rating: 3 out of 5

Published on 29/07/2018 à 15h17 following a purchase from 30/06/2018

The trampoline is very good... We are very happy with the product! The downside is on the 'commercial' side. We found the offer unclear because we thought we would benefit from the internet offer of July with the free Trampofoot... except that we ordered during a sale period! We thought we would benefit from both... and unfortunately not! Ultimately, the sales were less advantageous than the Trampofoot offer, which left us with a bit of a bitter taste!!! (about *** euros on the site, while we saved *** euros on the trampoline...) In short, sales that are not really sales!!! Too bad!

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Response from France Trampoline Published on 04/07/2018

Hello, thank you for taking the time to leave a comment. We are sorry for your feelings and understand your disappointment; it was clearly stated that the offer was not combinable with other discounts or reductions. We hope that the moments spent on your trampoline will help you forget these inconveniences. On your next order, do not hesitate to contact us, we will offer you a Trampofoot! The France Trampoline team

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Charles D.

Rating: 5 out of 5

Published on 29/07/2018 à 13h14 following a purchase from 09/07/2018

We were very well advised before our purchase, quick delivery, quality material and quality customer service. Indeed, we received our order with a small hole in the safety net and we quickly received a replacement net within 3 days and at no cost.

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Edith E.

Rating: 5 out of 5

Published on 29/07/2018 à 12h26 following a purchase from 20/07/2018

I had some questions for the provider, which were answered within a few hours. The delivery took place in a few days. It is of very good quality. I can only recommend this trampoline.

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Valérie V.

Rating: 5 out of 5

Published on 29/07/2018 à 10h27 following a purchase from 07/07/2018

Nothing to report, solid product purchased and very good quality, well packaged, delivered on time, I highly recommend

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Grégoire F.

Rating: 5 out of 5

Published on 29/07/2018 à 08h48 following a purchase from 06/07/2018

Shipping & appointment with the delivery person very quick. Quality product. Let's see how it holds up over time.

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Frederic F.

Rating: 4 out of 5

Published on 28/07/2018 à 17h46 following a purchase from 05/07/2018

We took an Initio 430 trampoline, apart from a small logistics hiccup (which was very well managed, by the way), the material is rather correct, no particular problem for assembly (instructions are quite clear), however, you need two people to assemble the safety net. In short, no issues, good purchase, children delighted of course.

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Pascal W.

Rating: 5 out of 5

Published on 28/07/2018 à 14h28 following a purchase from 03/07/2018

Very good site and very responsive

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Laetitia S.

Rating: 5 out of 5

Published on 28/07/2018 à 11h26 following a purchase from 02/07/2018

Simple and fast. Second time I order, no issues.

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Philippe D.

Rating: 5 out of 5

Published on 28/07/2018 à 09h16 following a purchase from 04/07/2018

very good delivery, fast, better quality mat than the original

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Guénia B.

Rating: 4 out of 5

Published on 27/07/2018 à 21h54 following a purchase from 04/07/2018

Nothing to complain about, good products and good service.

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Stéphanie F.

Rating: 5 out of 5

Published on 27/07/2018 à 14h20 following a purchase from 05/07/2018

Excellent contact with the supplier who assesses the situation very well in case of needs. Very fast shipping. Excellent quality.

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Elisabeth F.

Rating: 3 out of 5

Published on 26/07/2018 à 21h12 following a purchase from 23/05/2018

I had requested that the delivery not take place before July 10. On July 6, the delivery person called me saying he was at my door. I obviously wasn't there. The actual delivery then went well at a time when I was there.

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Response from France Trampoline Published on 25/05/2018

Hello, we thank you for your comment and apologize for this inconvenience regarding the delivery of your cushion. Although we strive to provide the best quality of service possible, we are still dependent on the services of carriers, who do their best to ensure delivery meets customer expectations but can sometimes also encounter unforeseen issues. We renew our apologies and remain at your disposal for any questions. The France Trampoline team

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Fernando O.

Rating: 4 out of 5

Published on 26/07/2018 à 18h39 following a purchase from 03/07/2018

The delivery was very good, the quality of the mat was also good, but the only thing is that the assembly instructions should be better, it is quite complicated to assemble it, especially without knowing well where each piece goes. Thank you.

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Jacques T.

Rating: 5 out of 5

Published on 26/07/2018 à 17h57 following a purchase from 05/07/2018

Material and delivery: everything is perfect!!

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Stéphane L.

Rating: 4 out of 5

Published on 26/07/2018 à 16h25 following a purchase from 04/07/2018

Satisfied

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Jean-francois D.

Rating: 5 out of 5

Published on 26/07/2018 à 16h23 following a purchase from 04/07/2018

Very fast delivery

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Florence G.

Rating: 5 out of 5

Published on 26/07/2018 à 16h23 following a purchase from 04/07/2018

Spare parts difficult to find on the site. Shipping and delivery times are correct

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