Customer reviews of France Trampoline

I had a doubt about the size of the replacement net, the person who answered me on the phone was very responsive and immediately found the suitable model. Very quick!!

Climbing dome at the top with great quality, the kids love it and so do their friends! I recommend it without a doubt but be careful with the assembly which is quite complex.

Order and delivery "as it should be."

Timely delivery... Setting up the climbing dome with 2 people went... The dome is very stable.. all 4 kids can play great

Product conforms to the description. Assembly requires good physical condition and at least 3 people are necessary at certain stages of construction.

The product is great, it has crazy success with friends and children who come to the house. We have negative remarks to make: The assembly of the dome and the slide is almost impossible with 2 adults, a 3rd person is needed. The manual should include a summary of the entire product: we assembled the dome entirely before realizing that we should not go all the way up to install the cabin. The spacing of the slide to stretch the fabric is mission impossible, we had to use a jack to get the gap!! There is a gap between the end of the cabin and the beginning of the slide because we could not adjust as requested in the manual, it does not work technically. Our daughter did not see the gap at one point and one leg went through, she hurt herself badly. To secure the fact of climbing on the dome and the monkey bridge we added anti-slip stickers, it would have been good if you thought to propose or provide it directly.

Fast shipping of my order... Quality products.

Nothing to report. Order delivery time fast, product quality. Everything was OK.

Quality products and excellent order and return services.

Service OK but the basketball attachment damages the foam protection of the trampoline posts.

Very good site but I made a mistake and ordered in double.

Very good.

Very good material. No assembly difficulties on my part.

Package in good condition and delivered on time.

Fast delivery and in good condition.

Great service following an order where the net was damaged, replacement of it by customer service.

Parts always available to repair my 5-year-old trampoline. Fast delivery.

We are very satisfied with the trampoline for its design, color, and quality. A strong point is also the safety it represents for our children.

Speed in executing the order and in delivery. The tubes serving as protection for the vertical metal posts seem to be of better quality than those that were initially foam. We'll see if their durability is confirmed.

Speed and seriousness. The order was correct.

A quality as always perfect, which gives the impression it will last over time (we have a trampoline from the brand for over 8 years, and apart from very classic wear because left outside, it is in great condition!) the children were thrilled to discover the domes, the hammock, and the dome tent, honestly a great value for money.

Item conforms to the order and of good quality, fast delivery.

We had very nice contact with the customer portal, the cable car works great. Absolutely uncomplicated setup, the kids are happy.

Quality product and fast shipping. Thank you.

Delighted with our purchase, the children love it (boys aged 4 and 7) and already spend a lot of time on it. Solid structure whose assembly (quite quick) requires two adults.

Delivery on time and without problems.

After years, I ordered again from the shop. The response to my spare parts was quick and competent. Delivery was flawless. Top service

The global relay service with its automatic reminder after 8 days made me lose time and *** in reshipment. So not great.

Good quality, easy assembly if you take the time to read the manual carefully. Easily movable once assembled. My son loved receiving this gift for his birthday, we will surely take a nap under the tent this summer!

Good

Quality material provided as described. The assembly is well described in the manual and the video is well made and quite detailed. The assembly went smoothly. I regret that it is not possible to mount the passage with the closure on the small side. I had forgotten when we chose the location that the branches of the tree would hinder entry into the trampoline. Suggestion: 1- have the possibility to place the passage between the large and small sides 2- Indicate the necessary height for the passage.

For now, excellent product I recommend.

Top. Super fast and quality. As always. I recommend ***

perfect welcome very well explained. Quality customer service despite a mishap during unpacking, they will tell you when it is assembled

Fast delivery. Quality product.

Super attentive and very good advice and information Nothing to say, top

super trampoline just one negative point nothing planned to fix it to the ground in case of wind

The material is quality as usual. Fast delivery. However, the slide had a part pre-assembled, which was pre-assembled upside down. We had to turn it around.

Ordered trampoline spare parts. Delivery to Switzerland unfortunately not possible. (= 4 stars) Therefore sent to a border station in Austria. Fast delivery. VAT refund worked smoothly, with customs receipt as pdf. Communication was good. Attention: Emails may end up in the spam folder.

Products delivered without issue. Well-finished and sturdy material. I think I will order again......