The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Hello, I am satisfied with the product overall. The only downside is that I already have about fifteen plastic hooks that serve to hold the protective net which are already broken.
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Carlos L.
Rating: 1 out of 5
following a purchase from 18/10/2024
I bought a trampoline about 1 month ago, and as of today it still hasn't arrived. I have sent several emails to get information and I am still waiting.
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Response from France Trampoline
Sir, Madam, we understand your message, as your order is blocked at the agency in Barcelona, waiting to be sent to the final delivery agency and then to your locality. However, as explained with customer service, due to local flooding around Valencia, your city is currently inaccessible for deliveries. We also find this problematic, but we must wait for the situation to normalize and for the carriers to obtain authorization to circulate again. Please know that the carriers also have little interest in holding your order; they need the space to work and move their goods daily. We appreciate your patience. Take care, The JUMP IN SPAIN team.
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Cristina M.
Rating: 5 out of 5
following a purchase from 16/10/2024
I was one of those who doubted when buying a trampoline. But for the price and quality, it is very top.
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Pascal M.
Rating: 4 out of 5
following a purchase from 16/10/2024
easy access to the sales service; clear explanations, tailored to my request; substantial discount; delivery as agreed on the right date very well planned with a wide time slot, without notifying the exact arrival time as requested during the appointment, delivery in good condition, a bit rushed the delivery person was in a hurry to leave material not yet assembled so no comment on the contents of the package
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Hubert D.
Rating: 5 out of 5
following a purchase from 22/10/2024
-
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Jean R.
Rating: 4 out of 5
following a purchase from 20/10/2024
good service
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Tino S.
Rating: 5 out of 5
following a purchase from 26/09/2024
It is and remains a super trampoline. We are very satisfied with the quality. Thank you again.
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Thierry L.
Rating: 4 out of 5
following a purchase from 11/10/2024
Super fast delivery
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Jean-paul L.
Rating: 5 out of 5
following a purchase from 15/10/2024
Easy order Fast delivery
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Marie F.
Rating: 5 out of 5
following a purchase from 02/10/2024
Perfect. Top-notch customer service
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Hervé P.
Rating: 5 out of 5
following a purchase from 16/10/2024
Pleasant person and attentive to customers on the phone, thank you for the advice on our after-sales service.
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Cecile C.
Rating: 5 out of 5
following a purchase from 16/10/2024
The customer service of France Trampoline is very responsive and met my expectations. After my move, I had lost some parts of the climbing dome that I was able to reassemble. Thank you
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Laura Ou William V.
Rating: 4 out of 5
following a purchase from 30/09/2024
The product meets my expectations (trampoline cover) and seems really sturdy. We'll see how it ages over time. It doesn't look exactly like the photo, it has many more ventilation grids than I thought. I am happy with my purchase.
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Sébastien B.
Rating: 5 out of 5
following a purchase from 12/10/2024
Nothing to report
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Olivier B.
Rating: 5 out of 5
following a purchase from 14/10/2024
Quality products
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Frederic M.
Rating: 5 out of 5
following a purchase from 11/10/2024
Very good customer relationship
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Andrea R.
Rating: 5 out of 5
following a purchase from 26/03/2024
Excellent product. Fast shipping.
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Jean-claude B.
Rating: 5 out of 5
following a purchase from 14/10/2024
I have been used to maintaining my trampoline in good condition for many years thanks to France Trampoline without any problems.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 25/09/2024
Very good service
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Philippe C.
Rating: 4 out of 5
following a purchase from 07/10/2024
Small complaint: we do not know which side of the net to show outside until we place the adhesive decorative strip with Velcro.
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Gilles B.
Rating: 4 out of 5
following a purchase from 07/10/2024
Good service
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José M.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very good. I trust this provider both in terms of quality and online ordering.
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François M.
Rating: 4 out of 5
following a purchase from 07/10/2024
Product of acceptable quality, due to an issue I needed to contact customer service, they were very responsive and provided me with an appropriate answer.
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Jessica O.
Rating: 5 out of 5
following a purchase from 11/09/2024
Super service, super quality
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Manon N.
Rating: 5 out of 5
following a purchase from 03/10/2024
Fast shipping, perfect advice, I recommend ++
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Emilie G.
Rating: 5 out of 5
following a purchase from 02/10/2024
Fast and careful delivery. Quality products
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Patrick D.
Rating: 5 out of 5
following a purchase from 03/10/2024
Good
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Brigitte B.
Rating: 5 out of 5
following a purchase from 01/10/2024
***
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Hans-jörg Q.
Rating: 5 out of 5
following a purchase from 09/09/2024
Top service, fast and uncomplicated. We have had our trampoline for many years and had to order a replacement net.
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Lukas G.
Rating: 5 out of 5
following a purchase from 07/09/2024
Smooth ordering process. Super quality of the goods.
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Anica M.
Rating: 4 out of 5
following a purchase from 06/09/2024
Fast delivery. Well packaged. The safety net was relatively expensive, as it was only available in that shop. Therefore, one point deduction.
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Vanessa C.
Rating: 3 out of 5
following a purchase from 16/09/2024
The order and shipping service is very good. However, we are disappointed with the product.
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Response from France Trampoline
Dear Sir or Madam, We have taken your comment into account and please know that the entire team is fully available to understand the reasons for your disappointment. Customer satisfaction through the purchase, delivery, assembly, and use by children is a very important step for you and for us. To date, we have not received any email or call from you to customer service. We remain available. The France Trampoline team.
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Elena M.
Rating: 5 out of 5
following a purchase from 01/09/2024
The protective net for the 240 cm trampoline is made of magnificent material, beyond expectations, fits perfectly and is easy to assemble. Nothing to do with the nets for trampolines, definitely cheaper ones available on the market. So we recommend this seller in every aspect, product quality, seriousness, and precision in delivery. The package arrived on time and perfectly intact. It was a real pleasure to purchase from this site.
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Françoise M.
Rating: 5 out of 5
following a purchase from 26/09/2024
Very good article
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Roland B.
Rating: 5 out of 5
following a purchase from 23/09/2024
Matches the description. Only small issue, the slackline tends to twist out of the walking plane at about 90 degrees due to the way it is attached to the trees. I will do further tests
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Response from France Trampoline
Hello, We have seen your comment, Please feel free to send us visuals by email to customer service if needed. The France Trampoline team
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Adriana D.
Rating: 4 out of 5
following a purchase from 23/09/2024
very good
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Youri B.
Rating: 5 out of 5
following a purchase from 18/09/2024
Perfect
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Nathalie B.
Rating: 4 out of 5
following a purchase from 22/09/2024
Nothing to complain about regarding the order and delivery. We ordered tubes for the trampoline net. Unfortunately, they are a bit too short even though they correspond well to those recommended for our trampoline size. This means that the net lifts up in one place!
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Nicolas S.
Rating: 5 out of 5
following a purchase from 19/09/2024
Very satisfied with the product.
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Sophie C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Very nice after-sales service, very responsive and very attentive. Bravo
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